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  • Archived

Browser and Websites aren't displaying correctly.

Hello, John aka Beer Gutt here. A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics car… (read more)

Hello, John aka Beer Gutt here.

A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics card and twice the RAM. Anyway, since then Firefox hasn't worked the same. When i open Firefox, there will be random pieces of letters or words on a webpage just gone, making a lot of them impossible to browse because I can't read half of the the new Alien dialect on the screen. Some websites have been better than others, but its gotten to the point where some web pages (Like YouTube or Reddit for example.) will just be a mess of random de fragmented lime green blocks that completely corrupt the page and will shift, move and appear at random covering up text as I scroll down. Videos will play just fine, it's the rest of the site that's effed up. Also on YouTube videos, where the timer for the video is located, some of the numbers just won't show up. Like it will count down fine but won't display certain numbers in the timer. Funny thing is, is that this doesn't just affect the websites, but the browser itself. For example, hovering my mouse over different tabs will highlight them and show me the preview text of the tab. All that is good until I move over to a different tab and voila, the text is gone, and then suddenly all the other tabs are either blank or just missing random letters and numbers in the tab. This is only happening in Firefox btw. No other app on my PC is doing this. I've tried refreshing Firefox about six times now, I've uninstalled it three times in an attempt to fix the issue along with restarting my PC multiple times... All of that, and I find out yesterday that it works perfectly when in "Troubleshoot/Safe mode", and only when in Troubleshoot/Safe mode. I have no idea what is causing the issue... *PePeLaugh* 
 See, I would use another browser but I've been using Mozilla for 8-9 years and would like to avoid the hassle of moving everything to a new browser... I would VERY much appreciate any help at all.
 I'm running 64-bit windows 8.1 on the latest updates and my PC specs are roughly as follows below. I look forward to a response...

MSi 970 Gaming Motherboard

AMD FX(tm) 8350 Eight-Core Processor 4.00 GHz

24 gigs of RAM

Asus Radeon R9 380 Graphics card

Asked by bumblebeergutt 9 months ago

Last reply by don47203 7 months ago

  • Archived

Excessive RAM usage

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minut… (read more)

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal. This is much worse since the last update, basically making Firefox unusable. Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article?

Asked by KennonConrad 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Locked Enterprise roots

I have "the Enterprise Roots preference" problem. I followed the solution and changed the "security.certerrors.mitm.auto_enable_enterprise_roots " toggle without a proble… (read more)

I have "the Enterprise Roots preference" problem. I followed the solution and changed the "security.certerrors.mitm.auto_enable_enterprise_roots " toggle without a problem. However, when it came to the "security.enterprise_roots.enabled" line in config... I show a lock and I am unable to highlight that function. Thanks for the help!!

Asked by BuffaloGary 1 year ago

Last reply by cor-el 1 year ago

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looking for new supported browser facebook says i have a unsupported browser and i want facebook back so i can play my games and other activity on facebook please help me im not a computer expert

i need a supported browser to be able to play games on facebook and do what i used to do on facebook and cant seem to get one with firefox either please help me

Asked by cotton-1949 1 year ago

Last reply by FredMcD 1 year ago

Downloads going automatically to Download file - even after changing all to Ask Me

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in… (read more)

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in the General tab of Settings. Also found it odd that I was unable to take a screenshot of these settings, but had to use Printscreen to do so!

Asked by bmogrady 3 months ago

Last reply by WillW 3 months ago

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bigcommerce.com wants javascript enabled but it already is

Trying to request a demo from bigcommerce.com. It complains javascript is not enabled. ("Please enable javascript and try again" about:config shows javascript.enabled = t… (read more)

Trying to request a demo from bigcommerce.com. It complains javascript is not enabled. ("Please enable javascript and try again" about:config shows javascript.enabled = true.

What I've tried: 1. Disabled all addons / extensions 1 by 1 until they were all disabled. 2. Turned off tracking protection 3. Turned off content blocking. 4. Set all group policies to "not configured" (Had only disabled off telemetry and update any way). 5. Set network settings to "no proxy". 6. Cleared cache 7. Removed all bigcommerce.com cookies. 8. Reset all permissions (location, camera, notifications etc).

If I restart with add ons disabled it works fine, yet I'd disabled all add ons. The only preferences I had disabled were related to telemetry (in about:config).

Asked by TanyaC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmark Location and Bookmark Duplicates

I've got way too many bookmarks collected over the decades stored in hundreds of cascading FF bookmark folders, so, if I need to use a bookmark that I have not used in a … (read more)

I've got way too many bookmarks collected over the decades stored in hundreds of cascading FF bookmark folders, so, if I need to use a bookmark that I have not used in a while, it's often impossible for me to remember the location, especially with acute CRS due to age and chemo.

You can find a bookmark using view/sidebar/bookmarks but, neither that, nor the bookmark's "properties" show the bookmark's location within firefox's bookmarks.

(It's hard to believe that mozilla can't understand the need to find a specific bookmark's location. There are several addons that meet the need, but I am reluctant to install any addon that I don't find essential.)

Searches for solutions to this need also reveal that finding duplicate bookmarks is an equally important need for many FF users.

So... trying to "think outside of the box" and experimenting, I found that when using the bookmarks sidebar search feature, the search results can be treated just like bookmarks within toolbars and bookmarks folders.

While its impossible to divine where the found bookmark is located, you can drag the found bookmark out of the search results to a location that works with your current memory rather than the location you can't remember. Doing so will remove it from the original location just as dragging it from one bookmark folder to another does.

The same is true for duplicate bookmarks. Duplicates show up in a bookmark search, and, you can delete a duplicate from the search results which removes the duplicate from FF bookmarks...

...obviously, it's wise to look at properties to confirm that the urls match.

Hope this approach is helpful, Beverly Howard

Asked by BevHoward 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Using google

Using google to search online I have started to get this page almost every time I type in a search word. (About this page Our systems have detected unusual traffic from y… (read more)

Using google to search online I have started to get this page almost every time I type in a search word. (About this page

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

IP address: 92.40.187.37 Time: 2020-08-01T13:05:50Z URL: https://www.google.com/search?client=firefox-b-d&q=dvla+tax)

then I have to go thru a series of pictures choosing squares with traphic lights or buses to prove I am not a robot.

the only thing that has changed in my house is that I am now connecting using my iphone as a hotspot. this does not happen if I use Google Chrome as my browser.

Thanks

Steve

Asked by stevefletch5 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Help on Error 400

When I try to get into my school's faculty website, I get this error (that just started today): "HTTP Error 400. The size of the request headers is too long." Is there a … (read more)

When I try to get into my school's faculty website, I get this error (that just started today): "HTTP Error 400. The size of the request headers is too long." Is there a way to fix this?

Asked by bstevenson1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Privacy & Security Options - Manage Exceptions List

A question about the option, Exceptions - Cookies and Site Data Can I use wildcards in the Manage Exceptions List? Than how is it written "address/website" in the input … (read more)

A question about the option, Exceptions - Cookies and Site Data

Can I use wildcards in the Manage Exceptions List? Than how is it written "address/website" in the input line? Because your Firefox browser doesn't block all of the Tracking Cookies and Advertising Cookies also Third Party Cookies from being download in to the browser cache too! I have other software on my PC that tell me that there's spyware cookies on my computer and gives me a log file of it, and by deleting the cookies doesn't solve the problem or the issue because the information has already been transmitted by the COOKIE or the set of COOKIES to the other websites computers that are link to that webpage or webpages. I would like use wildcards in this operation okay.

Couple Examples of this see below. Adware/Tracking Cookie: potomac-clickstream.capitalone.com [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\DFNBN1BO.DEFAULT-BETA\COOKIES.SQLITE ]. .doubleclick.net [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\ICEI14WC.DEFAULT-RELEASE\COOKIES.SQLITE ]. These cookies are shown as a domain and not as websites. All of the cookies are hidden within this file "COOKIES.SQLITE".

Maybe something like this one that other chrome browsers use: > [*.]potomac-clickstream.capitalone.com <. Or maybe something like this one: > *://*.doubleclick.net/* <. like Internet Explorer uses this to block websites and/or allow websites in its options

I what to prevent these cookies from being download into the Firefox browser on my PC computer!

Asked by FS_1949xyz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 7 months ago

Last reply by FredMcD 6 months ago

  • Archived

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 year ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Two crash reports won't send

I went onto about:crashes and I noticed that some of the crashes hadn't been submitted, so I clicked "submit all". All of the crashes got submitted except for two of them… (read more)

I went onto about:crashes and I noticed that some of the crashes hadn't been submitted, so I clicked "submit all". All of the crashes got submitted except for two of them.

63a20101-63c1-4f77-8219-1c41323de10b 74f159fe-652b-47e5-a4c3-25111b6eba3b

The ones that got sent all start with bp-, but the ones above don't.

How can the two crash reports be submitted?

Asked by desbest 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 9 months ago

Last reply by Terry 8 months ago

  • Archived

Enhanced Tracking Protection causing problems

If Enhanced Tracking Protection is on when accessing email on att.yahoo.com, I cannot open my contacts list. If I turn off protection the contacts list will display. … (read more)

If Enhanced Tracking Protection is on when accessing email on att.yahoo.com, I cannot open my contacts list. If I turn off protection the contacts list will display.

Asked by step46hen2 1 year ago

Last reply by cor-el 1 year ago