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lost bookmarks !!!! HELP

I got a pop-up to download an upgraded firefox, with assurance none of my info would be lost. It took me a 2nd download to get one that would install. Did the install, a… (read more)

I got a pop-up to download an upgraded firefox, with assurance none of my info would be lost. It took me a 2nd download to get one that would install. Did the install, and all 250+ of my bookmarks were gone!!!

I have spent a few hours in file manager, and can't find anything re: bookmarks. Where'd they go? Where are they kept in file mgr.? I'm dying here!

Very sorry now that I did the upgrade and trusted firefox.

Somebody please help................

Bill Laker

Asked by billlaker01 3 weeks ago

Last reply by Terry 3 weeks ago

Firefox won't open at all after computer crash

A few months ago, my computer crashed. After that, firefox would not open at all when I clicked the icon. It would show in task manager for about a second, then disappear… (read more)

A few months ago, my computer crashed. After that, firefox would not open at all when I clicked the icon. It would show in task manager for about a second, then disappear. I ended up having to reinstall it to get it to work again. Today my computer crashed again and I started having the exact same issue. I have had to reinstall firefox again to get it to work.

Why does this happen?

Asked by diskguy35 3 weeks ago

Face Book page changed after uodate

OK, I play a game using facebook, when you did your update on 11-1-22, the Facebook widow/ format changed and now my game is smaller and there is that lousy side bar on t… (read more)

OK, I play a game using facebook, when you did your update on 11-1-22, the Facebook widow/ format changed and now my game is smaller and there is that lousy side bar on the left, It's a FIREFOX screw up, it opens in the original view using another Browser, just I can;t use that browser because I'm using another FB profile on there. Every time Fire Fox does an Update, they screw something up or break it. again, Firefox Broke another page, It still flickers, still get that crap "this Page is slowing down Fire Fox." You don't fix stuff, and it NOT my job to do YOURS and fix what YOU broke.

Asked by crapjunkmail 3 weeks ago

  • Solved

Compact Mode for Bookmarks

Hey !! Mozilla, I just updated ....What happened to the compact mode for Bookmarks..Now they are double spaced they take up too much room.. Bring back compact mode or … (read more)

Hey !! Mozilla, I just updated ....What happened to the compact mode for Bookmarks..Now they are double spaced they take up too much room.. Bring back compact mode or I will have to find another browser that enables a compact mode. Infuriating.

Asked by larrylitkow 3 weeks ago

Answered by Terry 3 weeks ago

Your email sent by mistake

Re your (partial email & apology) sent to me by mistake: "Greetings, It has been said that astronomy is a humbling and character-building experience. You know what el… (read more)

Re your (partial email & apology) sent to me by mistake:

"Greetings, It has been said that astronomy is a humbling and character-building experience. You know what else was humbling? Sending out an email by mistake, full of out-of-context Sagan quotes being used as placeholder text (thank you, Sagan Ipsum)."

So I looked for the humor in it, but then remembered that since you "partner" with the cursed WEF, it's more likely an expression of a severe mental illness that characterizes all who "partner" with them, & thus only deranged types might find funny.

Asked by firron 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Intel Graphics driver stops responding

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics … (read more)

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics driver stops working, which causes Firefox to hang on a white screen. The windows warning is something close to "Intel graphics driver stopped responding and has recovered". The only way I can start Firefox is in troubleshoot mode. I tried disabling hardware acceleration, which solves the problem but I'd like to keep using the GPU so it's not really a good solution. So I forced Firefox to use the NVIDIA GPU (gtx 960m) on the NVIDIA control panel. This worked, Firefox starts and works as normal again but within just a few hours has already caused the NVIDIA GPU drivers to stop responding once, prompting Firefox to stop responding too and hang on a white screen. Restarting Firefox fixed the problem. This might have been a fluke but I'd like to keep using the Intel integrated GPU, if possible.

I'm using Windows 8.1 and my laptop has an i7-4720HQ (Intel HD Graphics 4600) and a GTX 960m. I'm using the latest version of Firefox 106.0.2

Any idea what might be causing the problem? I haven't had any trouble with either GPU on any other occasion

Asked by walkingthyroid 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

hulu website not loading properly

When visiting hulu the page is blank and takes a while when going to search bar the results do not show for a minute. It's only happening on firefox and no other browser.… (read more)

When visiting hulu the page is blank and takes a while when going to search bar the results do not show for a minute. It's only happening on firefox and no other browser.

Asked by la321 1 month ago

Last reply by la321 4 weeks ago

SETTINGS ON MICROSAFT WINDOWS 8.1 DOES NOT DO WHAT MOZILLA FIREFOX STATES WITH REFERENCE TO SETTING IT AS THE DEFAULT BROWSERX

SEE MY SUBJECT BOX ABOVE . AN E-MAIL SENT TO ME TODAY FROM MOZILLA , STATES I SHOULD MAKE FIREFOX MY DEFAULT BROWSER(IT ALREADY IS)BY GOING INTO SETTINGS . IF I DO THAT,… (read more)

SEE MY SUBJECT BOX ABOVE . AN E-MAIL SENT TO ME TODAY FROM MOZILLA , STATES I SHOULD MAKE FIREFOX MY DEFAULT BROWSER(IT ALREADY IS)BY GOING INTO SETTINGS . IF I DO THAT,IT STATES THAT FIREFOX IS NOT MY DEFAULT BROWSER , BUT IT IS . ALSO THE BOX WITH "MAKE DEFAULT" IN IT DOES NOT DO ANY THING WHEN I CLICK ON IT . I AM USING MICROSOFT WINDOWS 8.1

I HAVE BEEN USING FIREFOX FOR OVER 10 YEARS AND REGULARLY HAVE UPDATES DOWNLOADED AND INSTALL THEM . SO,WHY DOES THE "SETTINGS" SECTION REPEATEDLY SAY FIREFOX IS NOT MY DEFAULT BROWSER ?

Asked by Brian Amos 1 month ago

Incorrect session restored

I have a pretty bad habit of letting my sessions go on for ages - multiple windows, multiple tabs in each, have had literally hundreds open at different points, but never… (read more)

I have a pretty bad habit of letting my sessions go on for ages - multiple windows, multiple tabs in each, have had literally hundreds open at different points, but never had an issue with restoring the session if the browser/computer crashed.

Today I opened Firefox and got the usual restore screen, but when I selected Restore I got a session that was from weeks, maybe months ago. Checked my history and it's all up to date as of yesterday, nothing missing in recently closed windows etc. Is there a way of getting back my most recent session or is it lost forever?

Asked by Aegonomic 1 month ago

Access denied

I have had access to the following website through Firefox for many years – no problem. Today, it comes up with the error message and reference indicated below. Nothing I… (read more)

I have had access to the following website through Firefox for many years – no problem. Today, it comes up with the error message and reference indicated below. Nothing I do – cache clearing and the like, makes any difference. Denied access. No other website has been altered in this way. Any thoughts – is this down to you?

https://www.nespresso.com

You don't have permission to access "http://www.nespresso.com/uk/en/" on this server. Reference #18.17367a5c.1666533576.20dc4a7a'

Asked by Paul Martin 1 month ago

Last reply by cor-el 1 month ago

MP4 videos fail to play

MP4 videos fail to play with the following error messages: No video with supported format and MIME type found. Video can't be played because the file is corrupt. NS_E… (read more)

MP4 videos fail to play with the following error messages:

  1. No video with supported format and MIME type found.
  2. Video can't be played because the file is corrupt.
  3. NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
  4. Error no decoder found for audio/mp4a-latm

example video #1 on https://tekeye.uk/html/html5-video-test-page

other notes:

  • issue began a 1-2 weeks ago
  • issue does not exist on chrome browser
  • MP4 videos can be downloaded and played successfully in applications other than firefox
  • other video formats play successfully in firefox
  • issue persists in troubleshoot mode
  • issue persists with hardware acceleration on/off
  • issue persists with tracking protection on/off
  • media.mp4.enabled is set to true

Asked by sprain5494 1 month ago

Last reply by sprain5494 1 month ago

  • Locked

Latest version of Firefox impacted Yahoo email

After downloading the latest version of Fire Fox I cannot block email senders, delete email, or search thru my email account. I can't send a screen shot as nothing shows… (read more)

After downloading the latest version of Fire Fox I cannot block email senders, delete email, or search thru my email account. I can't send a screen shot as nothing shows. There is no error message. It is just that I cannot use my Yahoo email account like I could before the download so I have had to use Chrome with my Yahoo email in order to function. Do you have any suggestions on what I can do to fix things? Thank you.

Asked by inwest 1 month ago

Last reply by Paul 1 month ago

refreshed firefox

I refreshed firefox and while refreshed it was saying browser history etc were backed up but when my tabs were restored my browser history and passwords were not appearin… (read more)

I refreshed firefox and while refreshed it was saying browser history etc were backed up but when my tabs were restored my browser history and passwords were not appearing anymore.

Asked by la321 1 month ago

Last reply by la321 1 month ago

Windows security: these files can't be opened: .bat

What have you people done????????????? I upgraded to this 106.0.1 and you have DISABLED MY ABILITY TO RUN BATCH FILES ON MY COMPUTER!!!!!!!!!!!!!!!!!! ARE YOU F'ING SERIO… (read more)

What have you people done????????????? I upgraded to this 106.0.1 and you have DISABLED MY ABILITY TO RUN BATCH FILES ON MY COMPUTER!!!!!!!!!!!!!!!!!!

ARE YOU F'ING SERIOUS???????

MY WHOLE DAY IS SPENT RUNNING BATCH FILES!!!!!!!!!!!!!!!!!!!!!!!!!!

WHY WHY WHY WHY DO I CONTINUE TO USE FIREFOX WHYWHY WHY WHY

Asked by travetti111 1 month ago

Last reply by Terry 1 month ago

Sidebar width + UserChrome

Hi... I think, after updating to edition 107.0b1, firefox developer edition is not applying the following (to remove sidebar width limit) from UserChrome file: /* remove … (read more)

Hi...

I think, after updating to edition 107.0b1, firefox developer edition is not applying the following (to remove sidebar width limit) from UserChrome file:

/* remove maximum/minimum width restriction of sidebar */
#sidebar {
  max-width: none !important;
  min-width: 0px !important;}

Asked by mosabsimsimiyah 1 month ago