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Recently many items going to Bulk mail and identified as spam - on items that used to be ok

I have many items that used to appear OK in my inbox but are now being directed to bulk mail. Even if I unspam them, the next time, they go to bulk mail again. Any ideas … (read more)

I have many items that used to appear OK in my inbox but are now being directed to bulk mail. Even if I unspam them, the next time, they go to bulk mail again. Any ideas please? The email addresses are in my contacts list. thanks

Asked by rayfenwick 3 weeks ago

Last reply by AMAN ARYAN 3 weeks ago

Adblock Plus opens new window each time I start and won't keep settings

Somehow I got Adblock Plus and it's been nothing but trouble. First I noticed ads that weren't there before, then it kept opening new windows about just downloading ABP a… (read more)

Somehow I got Adblock Plus and it's been nothing but trouble. First I noticed ads that weren't there before, then it kept opening new windows about just downloading ABP and it won't keep my settings. Last week I wrote an email asking for help and didn't get a reply. This ABP Plus is a MESS.

1. It won't keep my settings.

2. Right now I have no fewer than 5 "Installation" tabs in my browser. How do I make them STOP? It started after this last time that I updated your program.

3. Right now I don't even know if it's working right. How can I go back to the last version that didn't foul up?

Today, I went to Firefox website and was going to download to plain old Adblock but that page said it was not monitored. see attachment. So I went to the Mozilla website. see attachment. When I clicked on "Recommended extensions may also be found while browsing with FF...." it took me to a page that didn't have anything about AdBlock. Over an hour later, I ended up right back where I started from. I'm exhausted and I give up trying to follow links that take me back again and trying to describe how it's taking me round in circles. How do I go back to the old AdBlock? It worked well for me, didn't make me reset every time I open my browser and actually blocked ads. Firefox, Windows 8.1 latest versions. Please reply in simple English I am a senior and techy words just make my head swim. If someone replies and I don't reply back, it may be that I can't get on the internet, the wifi here is lousy at best and most of the time, not at all. I try to get on the internet several times a day, if someone replies I will reply as soon as I can. Don't give up on me. Thanks, Bernadine

Asked by BernadineAD 4 weeks ago

Last reply by FredMcD 3 weeks ago

user names and passwords

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. … (read more)

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. The box with the user name and/or password had black marks over them.

Asked by mizzou10 1 month ago

Last reply by Chris Ilias 1 month ago

Foxfire refresh lost tool bar favorites

I did the foxfire refresh. After it opened back up my toolbar favorites are gone. I went back to the refresh page and it says that it saved my favorites and tool bar fa… (read more)

I did the foxfire refresh. After it opened back up my toolbar favorites are gone. I went back to the refresh page and it says that it saved my favorites and tool bar favorites. Where are they???? or how can I go back to the old version??? I followed the instructions of where my tool bar favorites are stored and they are not in the library. So very frustrated!!!!~

Asked by paul218 1 month ago

Last reply by Aman Routh 1 month ago

watching bbc iplayer through vpn

Over the years I've watched the bbc iplayer through a vpn. Recently the bbc has been rejecting me as not being in the UK. This has not been a problem with IE 11. Both … (read more)

Over the years I've watched the bbc iplayer through a vpn. Recently the bbc has been rejecting me as not being in the UK. This has not been a problem with IE 11. Both browsers use the same vpn settings. (I am using the Nord vpn) I have had much communication with Nord support but have not been able to solve this problem. It is time to get the Firefox experts in on the problem. So, how do I set up FirefoX so that I can resume watching the iplayer?

Asked by mjpmjp26 1 month ago

Last reply by Andrew 1 month ago

Other bookmarks folder Bookmarks are not restored...

i made a backup of my bookmarks both json and html than i restored via file restore, tried both json and html with html i get nothing. with json i get all my latest bookm… (read more)

i made a backup of my bookmarks both json and html

than i restored via file restore, tried both json and html

with html i get nothing.

with json i get all my latest bookmarks EXCEPT the other bookmarks bookmarks that is empty...

i need them. they are the latest ones, i had not placed in folders yet... important

i tried a restore from latest days bookmarks backup, same, i just get the bookmarks folders of that day but the other bookmarks keeps empty...

thank you

Asked by info2509 1 month ago

Last reply by jscher2000 1 month ago

Security

Internet Options under Security allows you to Restrict Websites from ever connecting to your computer. I found, find this very helpful. But it doesn't seem to work in Fir… (read more)

Internet Options under Security allows you to Restrict Websites from ever connecting to your computer. I found, find this very helpful. But it doesn't seem to work in Firefox and you have no similar option!

Can you install this option for Firefox or set it up so the Internet Security options work for Firefox, or so that I can import the list of websites I never want connecting to my computer again?

Thanks, Walter.

Asked by whiz666 1 month ago

Last reply by TyDraniu 1 month ago

Deleting a URL in address bar

I want to delete a URL in my address bar. I have followed the instructions on a Mozilla support page but that does not work. These are the instructions I have followed: … (read more)

I want to delete a URL in my address bar. I have followed the instructions on a Mozilla support page but that does not work.
These are the instructions I have followed:
Clearing a single item from the address bar history

To clear a single item in the address bar history, click the drop-down arrow in the address bar.

show history address bar 57

Press the ↓ down arrow key or move the mouse, to highlight the entry to delete.

To clear the highlighted item, hold down the Shift key and press Delete on your keyboard.

---
Nothing happens when I follow these instructions.
Can anyone help me?
Thanks very much.

Asked by richsprt 1 month ago

Last reply by jscher2000 1 month ago

G-Mail

Gmail is just a blank page for me today - Mon., May 25. Whichever way I try and get in is a blank screen. I can not get to anything on gamil. I have cleared history and c… (read more)

Gmail is just a blank page for me today - Mon., May 25. Whichever way I try and get in is a blank screen. I can not get to anything on gamil. I have cleared history and cookies. I Have updated Firefox (Windows 76.0.1)

Asked by mikeldmoore 1 month ago

Last reply by jscher2000 1 month ago

I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (read more)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Asked by Stormkynd 1 month ago

Last reply by cor-el 1 month ago

The notification mail has the back link hidden

I got a notification mail that my question here got a reply. I tried to open the forum thread to post another comment, but it took me a while to find the link in the mail… (read more)

I got a notification mail that my question here got a reply.

I tried to open the forum thread to post another comment, but it took me a while to find the link in the mail. It is down in the small print (the footer).

Can it be made more prominent? Usually the topic title is also a link to the forum web page. Can the firefox forum email be changed like that?

PS: The "ask new question" link/button is also hard to find.

Asked by xerces9 1 month ago

Last reply by FredMcD 1 month ago

How to remove a firefox account from a profile without deleting the account + mozilla login bug

I have created a new profile from a copy of an existing profile. The old profile is synced using OldProfileSyncEmail@etc as the email. I don't want to sync the new profil… (read more)

I have created a new profile from a copy of an existing profile.

The old profile is synced using OldProfileSyncEmail@etc as the email.

I don't want to sync the new profile. I want to remove the account from the sync nag box on the new profile, but I want to keep the account for use with the old profile.

=====================

Mozilla login bug:

I use another email address as login to mozilla pages: EmailForFirefoxPages@etc. This login is in Firefox 'logins & passwords"., with a different password.

I don't want to use my sync emails (which should be PRIVATE.) for forums, addons, bug reporting etc!

When I try to login to mozilla pages, the login box prepopulates with OldProfileSyncEmail@etc.

It stays prepopulated after I click "use another account".

It does not offer the correct email as an alternative, even after I DELETE the pre-populated email. (MOSTLY - one time it did???)

When I manually type in EmailForFirefoxPages@etc and click continue, the password box is STILL prepopulated with the WRONG PASSWORD - for OldProfileSyncEmail@etc. Which is NOT the password in Logins and Passwords for EmailForFirefoxPages@etc.

=========================

ACTIONS TAKEN:

I deleted the OldProfileSyncEmail@ login from logins&passwords, now the moz login box prepopulates with the correct (only) login. (But if I do that on my synced accounts, the sync won't be able to log in!??).

The sync nag box is still telling me to reconnect to the deleted sync email.

===========================

ACTIONS WHICH CANNOT BE TAKEN:

Delete the account. (It is used by other profiles to sync.)

============================

QUESTIONS:

How do I fix the ff login box in my old profile where I CANNOT delete the login.

How do I get rid of the old profile's address in the sync nag in my new profile.

Asked by Piecevcake (2) 1 month ago

Last reply by cor-el 1 month ago

ATT Yahoo keeps logging off in Firefox browser

I keep getting kicked off ATT Yahoo from Firefox, multiple times a day. I have refreshed the browser, cleared cache and cookies, put att yahoo in the excepted sites for … (read more)

I keep getting kicked off ATT Yahoo from Firefox, multiple times a day. I have refreshed the browser, cleared cache and cookies, put att yahoo in the excepted sites for privacy, operated in safe mode and private browsing (happens then, too), and of course, checked the "keep me signed in" box. Also, the sign-in window is very different than it is on IE or how it used to be on Firefox the last time I signed in before the problem started. I DO NOT have this problem when using IE so I pretty certain its Firefox. Anything, not too technical, I can try? I definitely prefer Firefox to IE but I can't go through the sign in process every 30 minutes. Come on Firefox, I know you can fix this.

Asked by lilwackywafer 1 month ago

Last reply by FredMcD 1 month ago