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Windows opened in front of firefox don't clear properly when I close them - see screenshots

Hello Firefox support team. When I open a window (application, data folder or whatever) in front of firefox, then the window doesn't disappear properly when I close it. B… (read more)

Hello Firefox support team. When I open a window (application, data folder or whatever) in front of firefox, then the window doesn't disappear properly when I close it. Bits of it remain (see images) and I have to click on the menu bar or outside the firefox window to get rid of them. It's getting a bit annoying - doesn't happen al the time, but regularly on a seemingly random basis. The problem has existed for a while now, since two or three updates ago. Any clues as to what's going on? Thanks,

Fraidy.

Asked by cesolon 11 hours ago

Last reply by FredMcD 4 hours ago

Your browser is being managed by your organization

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields,… (read more)

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields, on Servers tab, there are entries, none matching in any way what comes up on the Enterprise Policies tab; on Authorities tab I couldn't find any entry that seemed like what was displayed on the Enterprise Policies tab.

ImportEnterpriseRoots seems to be the "organization" that is controlling my browser poking around I found the following;

{

"ImportEnterpriseRoots": {
 "type": "boolean"
},
"Install": {
 "type": "array",
 "items": {
  "type": "string"
 }
}

}

what does it mean that my "browser is being managed by your organization"? what should or can I do? TIA.

Asked by drjawn 20 hours ago

Last reply by cor-el 19 hours ago

Firefox Updates

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow … (read more)

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow me to update Firefox. Current Version 92.01 running on Windows 7 (64-bit)

Asked by t.zuchowski 5 days ago

Last reply by cor-el 1 day ago

Add-ons are not installing

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to … (read more)

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to right but nothing ever happens beyond that. I have the most recent version of the browser and have never had any issues prior. I do not have a VPN running or any other software interfering my connection. All other website and downloads seem to function normally. Can someone shed some light on what's going wrong here?

Asked by aliciasensei 1 day ago

Last reply by jscher2000 1 day ago

Firefox is giving me Troubleshooting Steps that don'e exist on my Firefox?

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the min… (read more)

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the minimum font size is set 20. So I went on the Help page and it kept giving direction do Refreshing the page, which I believe I've done before but the tutorial said they've changed the way it looks and where its at and unfortunately on my current, newest version, Firefox its nowhere. For starters, click on the 3 lines ie the Menu Bar on the right, good, then go down to Help, no Help listed in the Drop-Down Menu, No Troubleshooting, no More Tools? I am stuck? Ok under Share Data it says "safe-mode false" ?

Asked by sercouwis2004 2 days ago

Last reply by jscher2000 2 days ago

Dears Sirs, Every time I try to create a Megamask wallet on Firefox, Firefox crashes

Dears Sirs, Every time I try to create a Megamask wallet on Firefox: Create a password, confirm, agree on the terms, then click on the blue button, Firefox suddenly take… (read more)

Dears Sirs, Every time I try to create a Megamask wallet on Firefox: Create a password, confirm, agree on the terms, then click on the blue button, Firefox suddenly takes me off completely...then generates the report I am attaching to you,,,,What must I do? ..I really like to work on Firefox...I am used to it...Thanks in advance.....

Asked by ELE 4 days ago

Last reply by cor-el 4 days ago

Tabs Lost and History Truncated!!

Dear Firefox, I have relied on your browser for years for business related research and might now be sorry that I ever did. More specifically, my 300+ tabs are gone and … (read more)

Dear Firefox,

I have relied on your browser for years for business related research and might now be sorry that I ever did.

More specifically, my 300+ tabs are gone and when I tried accessing recently closed windows (in case of user error), they are not there either. To make things even worse, although it would be extremely arduous and time consuming/costly, when I went to check all history, my history now stops in August!!! I cannot even find my one tab extension to check from what point I might need to go back.

Is there anything you can please do to help or is all a lost cause with many hours of work gone and no real way to get them back?

Thank you.

Asked by lgrant124 5 days ago

Last reply by jscher2000 5 days ago

Blocks instead of font characters for text & numbers.

Hi A newly opened Firefox page has unintelligible blocks for text and numbers. They are multicoloured.. Attached image I have tried in safe mode and same occurs. Loo… (read more)

Hi A newly opened Firefox page has unintelligible blocks for text and numbers. They are multicoloured.. Attached image I have tried in safe mode and same occurs. Looked at Fonts and tried various changes with no success. When firefox opens existing windows and tabs may not have the problem. A new tab such as this one will be ok. Move to new window and problem occurs. But not consistently ok or not. This has been occurring intermittently for some time. Any ideas please? Thanks for your help.

Asked by Iains Firefox 6 days ago

Last reply by cor-el 6 days ago

hanging crashing error problem after new or last update

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible. Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jha… (read more)

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible.

Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jharkhand - 833217

Asked by dav_noamundi 1 week ago

Last reply by FredMcD 1 week ago

Firefox browser will not display Australian Bureau of Meterology website

Firefox browser will no longer show the webpage for the Australian Bureau of Meterology www.bom.gov.au, and shows an error message that the BOM does not support https, an… (read more)

Firefox browser will no longer show the webpage for the Australian Bureau of Meterology www.bom.gov.au, and shows an error message that the BOM does not support https, and will not forward as per the screenshot. However the web address is not https, and shows as http://bom.gov.au. This has only ocurred after recent updates of Firefox, and I have not altered any of my settings. It is important that this website is supported as it can be critical to access weather warnings during severe weather events.

Asked by Ian 1 week ago

Last reply by FredMcD 1 week ago

Firefox browser doesn't open in Win7 64bit

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager… (read more)

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Asked by Sal 1 week ago

Last reply by FredMcD 1 week ago

Firefox not syncing passwords

Firefox for desktop is not syncing passwords from Firefox on Android. I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from m… (read more)

Firefox for desktop is not syncing passwords from Firefox on Android.

I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from my Android to my PC. All my bookmarks, address, etc synced, but not my passwords. HELP!!! I do not use a master password.

Asked by ravendragonwing 1 week ago

Last reply by William Jones 1 week ago

bookmark compatibility issue with WIN 7 since 92.0 update - time to resolve this matter

There has been a legitimate issue with the bookmarks since the 92.0 update. This applies only to Windows 7 users. The list is very lazy and will actually freeze up. It… (read more)

There has been a legitimate issue with the bookmarks since the 92.0 update. This applies only to Windows 7 users. The list is very lazy and will actually freeze up. It takes forever to highlight the bookmark you want and the favicons are delayed in populating. Refreshing Firefox doesn't work. Renaming favicons.sqlite and places.sqlite, and those with the -shm and -wal extensions, if existing, doesn't work either. I don't need help from contributors. The following message is to the developers &/or whoever bastardized Firefox since the 92.0 update...


As I stated, this is a Windows 7 issue. The developers should fix this problem for us Windows 7 users. It was them who caused this issue since the 92.0 update. Everything worked perfect until then. Here’s a bright idea for the developers. How about getting this matter fixed, so that us Windows 7 users can have the same functionality as everyone else. Stop screwing around with a million and one updates every year. You people are doing more harm than good. The people running Chrome are a hell of a lot more intelligent. No issues whatsoever with Windows 7! Try that on for size.

Asked by lee.turkstra 1 week ago

Last reply by jscher2000 1 week ago

Firefox Color Extension

Hello Firefox people, I noticed that before the last upgrade to the browser, my Firefox Color was working fine. Then it stopped altogether. Now it will load up, but there… (read more)

Hello Firefox people, I noticed that before the last upgrade to the browser, my Firefox Color was working fine. Then it stopped altogether. Now it will load up, but there are no colors in the area where there was before the upgrade. I am on Windows 7. Is there a better version to use with the extension? An older one maybe that isn't too terribly old, or is that not a good idea? I made some themes I want to send out--about 15 of them! Is there an other way to give away my art forFirefox Color--posting it somewhere, or another" loading zone"? Thank you for your time and help. It is getting frustrating that it keeps refusing to load up completely. I love playing with the colors. Have a good day. Sincerely, VJ Smith

Asked by SpringSong25 4 months ago

Last reply by Yahoo mail 1 week ago

update 93.0

I have it set to "open new tab" which it will do if it is already set in the original page - but if I have to open new tab NOT set in the original page, it will not load.… (read more)

I have it set to "open new tab" which it will do if it is already set in the original page - but if I have to open new tab NOT set in the original page, it will not load. Why does every update make FF worse and worse? Linda

Asked by lisd 1 week ago

Last reply by jscher2000 1 week ago

Pocket is giving me commercials intead of articles!

I thought Pocket's articles were supposed to be non-commercial, if "Sponsored stories" is turned off in the settings? And yet Pocket has just recommended a highly commerc… (read more)

I thought Pocket's articles were supposed to be non-commercial, if "Sponsored stories" is turned off in the settings?

And yet Pocket has just recommended a highly commercial link that's far removed from a genuine article, and reads exactly like an advert. (https://www.inverse.com/entertainment/leaving-netflix-september-2021-star-trek-enterprise)

This "article" basically just forcibly tells the reader "YOU NEED TO" sign up to the premium video website "Netflix", without any explanation of why. Patently, it was funded by whatever company owns Netflicks.

The article also makes the outrageous claim that the TV show in question is "the most controversial sci-fi show on Netflix", but completely fails to back this up with facts, or any explanation at all. It's clearly just marketing rhetoric to generate interest in the show, because the show in question (which is 20 years old) was notoriously bland, isn't even remotely controversial, no one is talking about it, and there is absolutely no logical reason to re-watch it right now.

The article also tries to give the impression that the only way to watch this 20-year-old TV show is to sign up to the premium website Netflicks and watch it on a computer screen - which is absurd given that the show is constantly syndicated on TV around the world, and readily available on all home formats including DVD and Blu-ray.

I would like to know how I can complain about this to Mozilla, because it isn't right at all. If by some chance, this article was non-commercial, it would be a truly terrible, dishonest, badly-written article which completely lacked a point or purpose. But it's so obviously commercial.

I found countless other disingenuous "articles" on that site, all doing a similar thing with other TV shows—driving commerce to Netflicks under the pretense of a false sense of urgency. Mozilla should have nothing to do with garbage like this.

Asked by MartyJames 1 week ago

Last reply by jscher2000 1 week ago