Firefox Support Forum

I recently received a request from AVG to have an add-on - AVG Online Security - which will protect against phishing and malware sites. There was a note from Firefox that Firefox does not monitor this add-on.

I use AVG Virus Protection - free copy - and it seems to be doing its job; although, I have been thinking about buying the software.

Has anyone used this add-on? Is it all right to install? Is it necessary to install? Since I changed internet service providers, I have not seen much in the way of phishing and AVG Virus Protection prevented me from accessing two websites it said were questionable.

I keep getting here on Mozzilla Firefox this Error "Stop" pop-up thing that slows down the Firefox browser I tried calling the Mozilla Company in California with out any success. If someone from the Mozilla Company is on Firefox please can you contact me? I am desperate for help in this matter. Margaret Ann Galasso ... Can someone from Mozilla Call me? ... HELP!!!

edited sensitive information from public and search/spam bots view on this community forum. nobody here or at Mozilla does one on one support by phone, chat , or email.

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything using it. I much prefer firefox but need help finding a way to fix this.

When I turn on the computer with Windows 10 and then the browser (Chrome, Firefox) and close the browser in the background, it is still running and consuming a lot of CPU, I have to kill these processes in the task manager then when I turn on the browser again and close it, everything works normally. I've never had it like this before. I tried to turn it off in options (Firefox, Chrome) nothing works

Hello,

I have noticed over the past couple of months that if I accidentally click the big red x in the top-right corner of the Firefox browser, that all of my currently open tabs then close and disappear without any warning.

Firefox used to display a warning dialogue box stating "Warning - you are about to exit Firefox and xx amount of tabs will be closed. Are you sure you want to proceed?"

But recently this warning has been removed and multiple times now I have lost all of my tabs/online work after accidentally clicking the exit button.

Could you kindly re-instate this warning dialogue box because it was extremely useful?

Thanks very much for your help, Tony

(SECOND occurrence of this problem; not sure HOW previous instance resolved - my short-term memory ISN'T the best at present!)

Have taken all recommended steps short of completely refreshing (renamed a file titled 'config.json.old' as it was the ONLY one with a 'json' filepath suffix) because I don't want to have to relocate (another) existing session / configured profile by trial & error if avoidable - 'cookies' were removed along with history / cache cleared; reset / deleted related browser registry entries as directed, activated ' Troubleshooting / Safe Mode' contingency and STILL can't download anything (additionally, tried to do so with and without limited-time Malwarebytes web protections).....want to CONTINUE using Version 95 because by ALL indications and from what I'm seeing in Comments, my instincts about newer ones - were sound, WELL-informed.....please advise ASAP? Thanks!

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1362455. Please follow up there, thanks.]

iHeart just keeps bufferinhg

I do not recall when or how but the other day I attempted to use my history to fine a web page I was at and my history is empty. I do use my history due to my poor memory skills so I am missing it. I found from research that I can look up my data base and verify. This is the result I have here: > Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Can anybody suggest what I need to do? Thank you.

Hi...I've been enjoying a website (in my favorites/bookmarks) in English......

HOWEVER, recently those same page/s are now displayed in a foreign language which I cannot read? Even my "sign-in" page is now unreadable to me! Possibly, on those pages, there might be a setting to adjust the language display, but, since I cannot read anything, knowing what to click on is, and will be, a mystery! Please help if you can. Thank you......Richard

The website in question is:

https://imgsrc.ru/main/search.php?love=true&who=pollockrjw6&nc=1639453438

Vanguard.com made a change to their logon process that now requires all logons must go through their 2 step authentication process, that sends a text msg with an authorization code to a smartphone, which in turn is entered into the authentication popup that appears after the main userid/password logon is accepted.

My issue is after I've gone through the initial logon by entering my userid and password, and hitting the "logon button", nothing happens. The authentication popup does not appear, and no text msg is received, so I can't get past the initial logon dialog.

I've user another browser to logon on to the Vanguard site, and I successfully complete the 2 step process and get logged on.

On Firefox, I've got the Vanguard logon url in the exception list of the pop-up blocker, and enhanced tracking protection. I also it excluded in the ad blocker extension installed on Firefox.

How can I determine what is breaking the 2 step logon authentication? I'm assuming that I some privacy setting in Firefox that likely doing it... maybe. What else can I check in my settings?

Hi,

I have continuous crashing, much less at secure mode. Following some of the report numbers:

bp-56cf2ed0-bfb1-4bef-b0a0-52fdb0211222 bp-0ab23b28-eef5-41c2-b637-96b0f0211222 bp-d3a497b9-7088-409f-9a50-62e6e0211222 bp-1238da67-d120-4c04-9326-c46580211222 bp-a2292ef9-ca66-4781-9d4d-8b26d0211222 bp-7a3054f3-7513-4a2e-920e-5839b0211222 bp-3c425efa-43d0-4dad-b699-6689b0211220 bp-604c8843-90d8-4843-9197-d7be80211214 bp-986707d3-c48a-47a8-8c2c-734680211212 bp-45fd3ce2-ce20-428c-86b0-001d60211209 bp-e9625139-dc5f-41a2-a34c-6cd1f0211209 bp-919358bb-a92d-40fc-8372-2ca7e0211209 bp-02e426f0-832a-430c-8861-af4600211209 bp-3d32891c-8c06-4401-bc08-4ee7b0211209 bp-5c4555f7-53a6-4fe2-864e-579460211209 bp-9eeff07d-8870-4953-8ed8-809df0211208 bp-4d32abab-3f44-4fdd-9bf9-724110211129 bp-4919b96a-c4a2-4156-b228-de5930211129 bp-2d74969c-cff9-4bd4-95e4-502b30211127

I 'll appreciate a lot your kind help.

Thanks in advance

Best wishes in Christmas time,

Fraulf

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Hi dear friends, I updated my firefox to the latest version : Version 95.0.2 When i open YouTube on this version of FireFox it looks like FireFox.png image.(InCorrect Design) When i open YouTube on latest version of google chrome it looks like Chrome.png image.(Correct Design) Why i have problem to view YouTube on this version of FireFox? I tried to "Disable Hardware Acceleration" on FireFox -> No Help.

How do you remove The Firefox Title bar from my desktop? It prevents me from clicking the "Accept or Decline" buttons for example on software installs for example. on your support page I tried the "firefox menu> + customize & disable the title bar through the button in the bottom left corner of the window". There is no "customize" option.

To avoid neck strain, I have my browser window set to fill only the lower part of my screen - not maximized.

When I open regular FF, it opens the window to the desired size & position. But when I then open a private window, it opens in the right size, but at the top of the screen, and I have to move it down every time - which strains my neck. Is there any setting I can change so that the private window will open in the same size & position as the regular window?

Hi there.

I am looking to disable the following hidden extensions on Firefox 95 64bit.

Amazon.com.au Bing Chambers(UK) eBay

When i go to the addons / extensions setting in firefox these are not showing up, yet when i use CCleaner they are there. When i disable them using CCleaner they enable themselves immediately.

Any assistance with this would be great,

Many thanks,

Chucky Orr Laww