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Add-ons sign in

I am not able to sign in to the Mozilla add-ons page. When I click the login button, a new page is shown with my Mozilla account email, picture, and a sign in button. Aft… (read more)

I am not able to sign in to the Mozilla add-ons page. When I click the login button, a new page is shown with my Mozilla account email, picture, and a sign in button. After clicking "Sign in" I expect a page to appear to input my authenticator code, but instead what appears is the window in the attached partial screen shot. Any ideas? Thanks!

Asked by cjw 1 month ago

Answered by cjw 3 weeks ago

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Outlook emails first open near the end not at the beginning

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not o… (read more)

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

Asked by steve.evans33 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Google Voice image uploads

Texting images via Google Voice had always worked in the past. Now it does not in FF, but succeeds in Chrome. "Server error" is the FF response. What has changed? La… (read more)

Texting images via Google Voice had always worked in the past.

Now it does not in FF, but succeeds in Chrome. "Server error" is the FF response.

What has changed? Latest FF on Win11.

Asked by borate 1 month ago

Answered by borate 1 month ago

  • Solved

Seperate accounts with different emails, work and home mixed up

I thought I had two different accounts. Home, with my personal email and work, with my work email. My work computer crashed a few months ago, and out IT department was ab… (read more)

I thought I had two different accounts. Home, with my personal email and work, with my work email. My work computer crashed a few months ago, and out IT department was able to recover all my bookmarks, but it wasn't easy, so I was told. I decided to do what I do at home and that was to create an account for work, which I did. I now have an account for home with it's own bookmarks, and email, and a work account with it's own bookmarks and totally different email. I recently got a work phone. In the process of setting it up I synced it up with my work account. when I came home tonight I got online and all my work bookmarks were on my home computer. How did this happen? Now I don't have my home bookmarks. I tried signing out and signing back in with my home account, but no luck. This is very frustrating especially since they are two totally different accounts. SO, how do I get my home bookmarks back on my home computer? Thanks

Asked by Home 1 month ago

Answered by Home 1 month ago

  • Solved

Mercadolibre login

For some reason I updated to win 11 and now Firefox won't let me login to mercadolibre, it will display the login screen, take my username, send me to the password window… (read more)

For some reason I updated to win 11 and now Firefox won't let me login to mercadolibre, it will display the login screen, take my username, send me to the password window, enter my password but won't go anywhere from there. The curious thing is that Edge will log me in without any issue and if I do the same thing with Firefox using a private windows it will let me login but Mercadolibre will always ask me to scan a code with my phone which makes the process longer and tedious.

I cleared all the cookies from my system to no avail.

Asked by Marco 1 month ago

Answered by Marco 1 month ago

  • Solved

Bulk user name delete

I would like to select and delete a subset of user names and passwords in Firefox. I have a group of about 80 logins for an old account which I no longer use. I know I ca… (read more)

I would like to select and delete a subset of user names and passwords in Firefox. I have a group of about 80 logins for an old account which I no longer use. I know I can delete individual logins one at a time but doing this 80 times is a pain!

I can search for the particular account in the password list and Firefox lists them all, which is great. What I would like to do then is right click and select all followed by delete.

Is there a shortcut somewhere?

Asked by Spencer.greystrong 1 month ago

Answered by Spencer.greystrong 1 month ago

  • Solved

Url call not wroking anymore on firfox update ?

previous version of firefox , open with option work perfectly. But latest update , it won't work anymore such as potplayer://url... i don't know why but this is working p… (read more)

previous version of firefox , open with option work perfectly. But latest update , it won't work anymore such as potplayer://url... i don't know why but this is working perfectly on other browsers such as chrome...

Asked by Noncapture 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Does Firefox have a built-in feature for listing the contents of each container tab in Firefox one at a time?

Firefox doesn't seem to have a built-in feature for listing the contents of each container tab in Firefox one at a time. That is, I would like to have only the contents o… (read more)

Firefox doesn't seem to have a built-in feature for listing the contents of each container tab in Firefox one at a time. That is, I would like to have only the contents of one tab container shown on my browser at a time, and be able to switch from one container to another freely. What is the use of containers if all their contents are displayed at once on the tabs of my browser?

Asked by avi_sion 1 month ago

Answered by avi_sion 1 month ago

  • Solved

'Manage Bookmarks' option is showing up twice

The most recent update to Firefox introduced duplicate 'Manage Bookmarks' option in the bookmark drop down. Is there a way to remove the bottom one in an option that I'm … (read more)

The most recent update to Firefox introduced duplicate 'Manage Bookmarks' option in the bookmark drop down. Is there a way to remove the bottom one in an option that I'm not finding? The only thing I've found searching is from a few years ago talking about setting up a CSS file, which I've never done before.

Asked by tkalderman 1 month ago

Answered by cor-el 1 month ago

  • Solved

Request for font "xxx" blocked at visibility level 2 (requires 3) in nightly

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" block… (read more)

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

Asked by Tibrella 4 months ago

Answered by zeroknight 4 months ago

  • Solved
  • Archived

No Audio on firefox browser only

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This jus… (read more)

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This just started occurring a couple days ago. When I restart the pc, i will get audio from firefox for a couple seconds then audio stops.

Asked by justin.c 6 months ago

Answered by justin.c 6 months ago

  • Solved

Firefox has taken over PDFs

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of… (read more)

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of the file. I do not want this, I prefer my PDF reader! How do I stop Firefox trying to take over this function? (other than converting to Chrome)

Asked by Tony 1 month ago

Answered by Tony 1 month ago

  • Solved

Cookie 'Manage Exceptions' Not Working

1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter. 2 I set the same sites in th… (read more)

  1. 1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter.
  2. 2 I set the same sites in the 'Manage Exceptions' tab so that these sites do not have their cookies deleted.
  3. 3 Save Settings
  4. 4 Close and re-open Firefox. All cookies are deleted.

I suspect this is a bug?

Cheers.

Asked by vhewa 1 month ago

Answered by zeroknight 1 month ago

  • Solved

I cannot log in to websites using Firefox

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have… (read more)

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

Asked by James Lin 1 month ago

Answered by cor-el 1 month ago

  • Solved

Last update broke add-ons overflow menu

After the last update, my add-ons overflow menu no longer works from the puzzle icon. It won't expand completely and you can't scroll down, therefore, I can't add or remo… (read more)

After the last update, my add-ons overflow menu no longer works from the puzzle icon. It won't expand completely and you can't scroll down, therefore, I can't add or remove add-ons to the bar. See Image.

Asked by dsa65 1 month ago

Answered by dsa65 1 month ago