Showing questions tagged:

Firefox is not using my location

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I a… (read more)

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I am and how I might correct it.

Open 3 2 325

Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Open 5 2 407

Reopening Firefox with the same tabs

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser. I normally keep four tabs pinned… (read more)

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser.

I normally keep four tabs pinned and about five additional tabs open for browsing and work. In the past, I could simply click the X to close Firefox, and when I reopened it, all my tabs that are pinned and unpinned would automatically come back. Recently, this stopped happening. Now, if I close Firefox, it opens with a fresh window instead of restoring my previous tabs.

I’ve already checked the setting under General/Startup, and Open previous windows and tabs is enabled. Because of this issue, I avoid closing Firefox entirely, since rebuilding all my tabs each time has become a hassle.

Is there a way to fix this? Any suggestions would be appreciated.

Thanks :)

Open 5 2 443

Why do I keep getting error messages on certain webpages?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on… (read more)

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

Open 4 2 108

browser stopped loading some pages

My browser stopped loading certain pages, like Instagram, Facebook, and Amazon. Caches are cleared, extensions are disabled, tried service mode. Other browsers seem to ha… (read more)

My browser stopped loading certain pages, like Instagram, Facebook, and Amazon. Caches are cleared, extensions are disabled, tried service mode. Other browsers seem to have no problem loading these sites. What can be the problem?

Open 1 1 180

New Firefox

The new version of Firefox has been uploaded to my desktop withoiut any notification or communication to me. I have now lost all shortcuts and other data stored on my ori… (read more)

The new version of Firefox has been uploaded to my desktop withoiut any notification or communication to me. I have now lost all shortcuts and other data stored on my original Firefox, indeed, I have been taken back to the original as if I am a new user. I have used Firefox for many years. How do I retrieve all of the lost data from my old version? I am not a techie so please advise in simple step by step measures. Thank you. Regards Martin Forge

Open 1 1 135

Google maps no longer showing names of places

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear. I … (read more)

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear.

 I am on a Surface Pro 9.  

Google Maps works fine in Chrome.

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. 

What else can I do to fix this?

Open 5 1 378

my yahoo e-mail stopped working and I think there was just a firefox update a couple days ago

I think firefox did an update a couple days and now my yahoo e-mail won't work, I can open and read but can't reply or wright a new e-mail none of the buttons are work… (read more)

I think firefox did an update a couple days and now my yahoo e-mail won't work, I can open and read but can't reply or wright a new e-mail none of the buttons are working either even the settings button. do i need to change settings in firefox.

Open 1 1 90

Yesterday, 50% of my bookmarks were deleted and now I can't bookmark anything.

Yesterday, 50% of my bookmarks were deleted and now I can't bookmark anything. I tried to restore my bookmarks to several previous dates, but I received the following mes… (read more)

Yesterday, 50% of my bookmarks were deleted and now I can't bookmark anything. I tried to restore my bookmarks to several previous dates, but I received the following message each time:

Unable to process the backup file.

I tried to bookmark different websites and no bookmarks are saved now. I updated to the latest Firefox today and no change.

Open 1 1 108

Loss of all passwords and bookmarks

I recently bough a new computer and transferred all my data, passwords and bookmarks to it. Each time I opened my mozilla browser I was encouraged to create a profile , b… (read more)

I recently bough a new computer and transferred all my data, passwords and bookmarks to it. Each time I opened my mozilla browser I was encouraged to create a profile , but each time I just continued without creating a profile. Finally today I was not given an option to proceed without creating a profile so I did. But now all my passwords and bookmarks have disappeared. When I try to find them I am advised to load my previous profile but this is not an option the only profile I have is the one I just created with the missing data. Can you please tell me where the appropiate files are stored and how can I recover them. Thanks

Open 1 1 198

Firefox not loading pages

Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Googl… (read more)

Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Google and Duck Go. I'm getting ready to delete Firefox if I can't get it working, which would be a shame.

Open 1 1 90