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Firefox browser opens minimized - half size.

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh… (read more)

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

Asked by Tim Martin 8 months ago

Answered by Terry 8 months ago

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Not all pictures loading on homepage

My homepage is www.nine.com.au When it loads all the pictures are shown until I scroll down to the sport section and then no more pictures are displayed. If I use another… (read more)

My homepage is www.nine.com.au When it loads all the pictures are shown until I scroll down to the sport section and then no more pictures are displayed. If I use another browser I don't have this problem. Thanks in advance.

Asked by micko_101 8 months ago

Answered by cor-el 8 months ago

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Top 5 lines on FF web pages are TINY (98.0.2)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookm… (read more)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookmarks Toolbar, etc. All previous suggestions have been to use Zoom control or to adjust size in about:config. That is ignoring the problem. Some answers claim the problem is in system settings. However, this is a brand new out of the box computer, when I use the Microsoft Edge installed on it, the corresponding lines of that browser are functional, not microscopic, so I KNOW MOZILLA CAN DO BETTER. PLEASE DO!!! I'm not the only person going blind and crazy trying to read the top five lines and getting bad suggestions (though thank you all for trying.) I have another computer running FF 93.0 and I'm not updating that one until the latest version is fixed. Please see two pix taken at 240% zoom, both screen resolutions the same, 1366x768. It is clearly seen that the test on ver 93.0 is larger than on 98.0.2. And just for giggles, a shot of MS Edge...look at the size of the top lines. (I've done a ton of troubleshooting in my career. Something's not right.)

Asked by rlizzie 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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List of downloads

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a w… (read more)

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a website. I click on one, select the download option, and when it is done downloading a drop down display comes down from the Menu bar showing my last downloads. Obviously, as I download more, this list gets longer. I know I can make the list disappear by clicking anywhere on the screen, but it is an extra click to get rid of a feature I don't want. How do I turn that off?

Asked by David 8 months ago

Answered by Terry 8 months ago

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New Tab "+" at right end of tabs has disappeared

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's no… (read more)

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's not the greatest problem in the world but it is annoying when handy shortcuts disappear!

Asked by almagary 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Firefox 98.0.2 browser window messed up

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no … (read more)

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no luck.

Asked by lyzzard87 8 months ago

Answered by lyzzard87 8 months ago

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missing icons

On web pages I will see icons to click for such functions as "write" or "microphone" but others will just be words, ie: swap, content, playlist, arrow up, keyword arrow u… (read more)

On web pages I will see icons to click for such functions as "write" or "microphone" but others will just be words, ie: swap, content, playlist, arrow up, keyword arrow up.

Possibly this is a Google sites problem?

Asked by Herman Kaʻimiloa 8 months ago

Answered by cor-el 8 months ago

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Top Right dead region

Everything on the top right(of yellow region) doesn't work, "Window Close" "Maximize" "Minimize" "Sandwitch" etc The bookmark start , the bookmarkbar until the "New Folde… (read more)

Everything on the top right(of yellow region) doesn't work, "Window Close" "Maximize" "Minimize" "Sandwitch" etc

The bookmark start , the bookmarkbar until the "New Folder" folder and everything else works.

I have disabled all addons but the problem still persists.

Asked by Raphael Miranda 8 months ago

Answered by Raphael Miranda 8 months ago

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All my Bookmarks disappeared overnight?

Today, when I had turned on my pc, apparently Firefox had updated (?) my browser and ALL of my bookmarks are gone!?? I had copied my bookmarks from my other pc that had… (read more)

Today, when I had turned on my pc, apparently Firefox had updated (?) my browser and ALL of my bookmarks are gone!?? I had copied my bookmarks from my other pc that had Windows 7 onto my new pc that has Windows 11 several months ago and haven't had any issues (with the bookmarks) - until today. Any help would be greatly appreciated!

Asked by individjewel 8 months ago

Answered by Infinity__ 8 months ago

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Problem with hw video decode on 1135g7

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no… (read more)

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no new version of driver have been installed, no browser update, bios and etc) hw decode just stop working in Firefox. Edge and video players still use hw decode. I tried to reinstall firefox with fully cleared(remove Mozilla folders from appdata and clear temp folder) but it don't solve the problem. Recently I hear that in firefox 100 av1 will be accelerated with hw decode. I decided to make clean install of win 11. And in clear system(no matter win 10 or win 11) firefox use hw decode. I was happy with it, but no long. When I turn ac charge off and tried to start youtube video it tried to start in 10-20 seconds and then plaing without hw decode. And It not changed back when I connect ac charge back and make reboot. And clear install of firefox also has no effect. I think it in the same state as it was before windows reinstall. It can be matter than I set windows settings for ac mode max performance and for battery mode max energy efficiency. Also I had klite codec pack installed but all work with it while I was on ac(and other programs continue work now).

I think hw decode very matter for notebooks battery lifetime. I sad that I had to use edge to watch youtube. I hasn't problems like this in my desktop pc with nvidia card(but it always in max performance mode).

At least I watching how to reset firefox hw decode state to find which is cause problems(windows energy saving settings, codec pack or something else). I not found any information about this.

Asked by abubaca4 8 months ago

Answered by abubaca4 7 months ago

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websites visited with Firefox - large words, no symbols, over-run words

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for o… (read more)

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Asked by dwhydro 8 months ago

Answered by FredMcD 8 months ago

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Extensions won't auto-update

I have at least one extension that has had a later version than what I have for days and firefox is not updating it even though everything is set to auto-update. i hate … (read more)

I have at least one extension that has had a later version than what I have for days and firefox is not updating it even though everything is set to auto-update. i hate to have to uninstall/reinstall it since I will lose all the settings I have in place. Any ideas?

The developer says firefox is just waaay behind on extension updates and it isn't their fault.

Asked by mshirley1964 8 months ago

Answered by mshirley1964 8 months ago

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After the latest time Firefox forcibly closed all windows and updated itself, twitter, crunchyroll and gmail don't work. They work fine on Google Chrome, but not on Firefox. I just can't sign in/Log in to these sites.

I had two Firefox windows open, one private and one not, and a lot of tabs open on both, and while I was browsing the internet on the non-private tab, suddenly both of th… (read more)

I had two Firefox windows open, one private and one not, and a lot of tabs open on both, and while I was browsing the internet on the non-private tab, suddenly both of them close. I reopen Firefox (or it reopens itself, I don't quite remember) and it shows me a message telling me about how I can save articles on pocket to read them later instead of keeping lots of tabs open. I restore my session, and most (but, bizarrely, not all) of my tabs come back, but then, I try to log into gmail, and I never get past the stage where it asks me my email adress, I keep re-entering my email and clicking on the next button and it just loads the same page again, and when I try to log into crunchyroll it brings me to a page that just keeps loading and stays black without ever being truly loaded, and when I try to log into twitter everything stays black too except with a twitter logo in the center. I can still go to some other sites on Firefox, and I can still go to twitter, gmail, youtube and crunchyroll on Google Chrome, but twitter, gmail, YouTube and Crunchyroll don't seem to work on FireFox and I don't understand why!

Asked by dbdlucas 8 months ago

Answered by FredMcD 8 months ago

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Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (read more)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 8 months ago

Answered by Dropa 8 months ago

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text missing

The following page: https://support.mozilla.org/en-US/kb/anatomy-of-a-knowledge-base-article Is missing text at the bottom. For some reason the code displays the first or… (read more)

The following page: https://support.mozilla.org/en-US/kb/anatomy-of-a-knowledge-base-article

Is missing text at the bottom. For some reason the code displays the first ordered list item as display: none;

Asked by Nickolas Nikolic 8 months ago

Last reply by AliceWyman 8 months ago

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open multiple tabs at once

Hello, Please add this feature in Firefox and Firefox developer edition I am wondering when i open firefox developer edition. All the tabs will be open during stating fir… (read more)

Hello,

Please add this feature in Firefox and Firefox developer edition

I am wondering when i open firefox developer edition. All the tabs will be open during stating firefox developer edition.For better understanding this feature is already in google chrome.Please search this in google

Open a specific page or set of pages

Asked by er.anujchadha 7 months ago

Answered by FredMcD 7 months ago

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Installing Firefox on new computer

We just bought a new HP computer with Windows 11 and I'm trying to install Firefox. I d/l the file from the Mozilla website, clicked on the file that d/l and the install… (read more)

We just bought a new HP computer with Windows 11 and I'm trying to install Firefox. I d/l the file from the Mozilla website, clicked on the file that d/l and the installation begins. The installation progresses until the bar indicates it's over 1/2 way done. Then all of a sudden the screen changes to show a blank tab name and the file area says something about a Google search. What am I supposed to do with this page since I don't know what I'm supposed to search for. I don't see a way to get back to the installation page. I just want to install Firefox so why all this runaround without an installation?

Asked by heirloon55 7 months ago

Answered by heirloon55 7 months ago

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Update removed my settings and addons because of "Old" profile

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working pe… (read more)

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update. If I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons and settings. I am able to usually manually move my bookmarks to the new profile via the files stored locally. I really need access to the settings and extensions, so it would be great if someone can help me to recover them. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update And I tried this https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Asked by reimoon 7 months ago

Answered by caspy7 7 months ago