Firefox Community Forum

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, and I can't see them. I'm not a programmer, I don't know anything about code, so that limits the way things can be explained to me, or that I can understand. Several of you have been kind enough to suggest different solutions, but they all make things worse. I think I've screwed things up almost irreparably. I can barely recognize my browser any more. I've even tried to refresh Firefox, and that also made the situation worse. And now, every tab crashes constantly. Thanks to anyone who can help me solve this problem.

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

For some time now, when opening Firefox, I do not find the tabs I opened in the previous session. I've checked that the "Open previous windows and tabs" box is checked, but it didn't help. I uninstalled Firefox and reinstalled it from a fresh .EXE file, but that didn't work either. I've searched for resources on the subject but haven't found a solution to my problem. I should mention that I'm not a computer expert and I'm not exactly young any more.

Can anyone help me?

Thanks in advance.

When Firefox updated 149.0.2 to 150. Every time, I am watching video any site when I click the pop out button Firefox crashes and sends a report. I copied the text file from two of them(last one copied to share data). I do disk image backups and went back to before the update 149.0.2. Turned off auto update in setting and everything is ok now. Any suggestions?

Hello, When I went to launch Firefox after starting up my PC this morning, I was greeted with: "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

I went right to the Mozilla forums and found the help page [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...] . In this article it detailed how I should go into my AppData, then Mozilla, then Firefox, and look to see where my profile.ini file is. My profile.ini file was there, alongside the installs.ini and a few other folders. I attempted also to launch the profile manager using run and the "firefox.exe -P" command, but I got the same profile error as when I tried launching the app. The help page then recommended deleting the profile.ini file and then launching Firefox to hopefully remake the default profiles.ini file and enable me to launch Firefox, so I attempted that. When I tried relaunching Firefox, the profiles.ini file did not re-appear in my Firefox folder.

I then tried deleting the Firefox folder itself, and relaunching Firefox. This resulted in it being remade, but with just 2 folders left: Crash Reports and Pending Pings. Obviously that's not ideal, so I right clicked the Firefox folder and used the Windows "Previous versions" feature to restore the Firefox folder to a backup of how it was this morning. I then re-tried launching and I still got the same missing profiles error message. I also briefly attempted manually making a new profiles.ini file with notepad, and pointing it towards my Profile withing my Profiles folder, but that still resulted in the same missing profiles error.

This is basically where I am at now. I have confirmed that I do in fact see my actual profile in my "C:\Users\****\AppData\Roaming\Mozilla\Firefox\Profiles" folder, and as far as I can tell my profiles.ini file correctly points towards it. I did another reset of my Firefox folder to a backup of where I was at this morning before attempting anything. I can confirm my Windows account (Admin, and only account on the computer) has full read and write access to all Folders and files within the Mozilla folder, although I will mention some of the files in the Firefox folder were marked with the "Read-Only" attribute (not sure if that matters, but I tried unchecking those and still no luck)

As far as I can tell I have thoroughly exhausted all the easily accessible tips on the internet for solving this, so I am wondering what to try next?

TLDR: Error: Your Firefox profile cannot be loaded. It may be missing or inaccessible" Already Attempted (And failed): -deleting and prompting a remake of the profiles.ini folder -using firefox.exe -P to launch Profile manager -deleting Firefox folder to prompt a remake of that -multiple uninstalls and reinstalls of Firefox -manually remaking profiles.ini file after it didn't come back after deletion

Will link images of (1) profiles.ini file. (2) Profiles folder.

The Firefox icon looks like it has a shopping cart on the top-left hand side. What is this for? It is only happening on the Windows 11 taskbar (not the desktop or menu shortcut).

I have just started getting Virus/Trogan messages from McAfee when brousing with Firefox. I have not installed McAfee so is this a blackmailing/SCAM by McAfee to get me to pay?. I only get these messages when using Firefox, It seems to be somthing that's got into Firefox! I don't, at the moment, have this annoyance on my Laptop.

This is only an issue in Firefox, so it's not an issue with my ISP or anything. Chrome shows my location correctly. Around 2 weeks ago after an update to firefox, it's just been constantly showing my location as Dublin. I'm in the UK. Certain sites show it correctly, some don't. Google doesn't show it right.

Several sites i check show it in the UK correctly, but google and a couple others show as in Dublin. I only run a limited number of extensions, Ublock surfshark, and bitwarden. If I put a uk location on surfshark, then google is right, but turning it off and then it is back to ireland.

Simple problem; complex solution? I work between two laptops and send files from one PC to the other by email. This week I could not download the sent files on Yahoo Mail. It literally just stopped downloading. I checked my security settings, created an exception for Yahoo Mail, double checked MS Defender, but nothing seems to be blocking it that I can see. I tried to review other sources, but could not find something for this situation. Help?

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not choose to delete data. Reinstalled and now can't find my profile.

Hi. Now that the 'Open Link in Split View' has annoyingly replaced the spot previously held by 'Open Link in New Window' i keep clicking on it accidentally (muscle memory).

I don't want to have to retrain my muscle memory, but despite creating css file generated by Claude that should in theory remove the option, and putting it the Profile Folder, it will not go away.

How do i remove it?