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  • Archived

How do I stop that annoying url popping up at the bottom of my screen?

I want to get rid of that url bar that pops up on the left bottom of the screen when you hover over a bookmark, a link on a page, a video... anything that leads to anothe… (read more)

I want to get rid of that url bar that pops up on the left bottom of the screen when you hover over a bookmark, a link on a page, a video... anything that leads to another web address. It disappears when you hover over it and changes to the right bottom of the screen. It appears when i'm trying to watch videos on sites when i'm in full screen and refuses to go away. I've tried the chrome folder solution posted here and it doesn't work. I've tried many other solutions online and they don't work either.

https://support.mozilla.org/en-US/questions/1372339

A few of the things that were supposed to be labeled as they were in the solution were not available on my new version of FF but I found the correct folder to post the chrome folder in regardless. The box to open the profile folder was further down and labeled differently than in the instructions posted from a year or more ago here.

I'm using a fresh install of windows 11 and the latest version of Fire Fox 115.0.2 64bit

Thank you in advance.

Asked by Dreamstate 11 months ago

Last reply by cor-el 11 months ago

Trouble singing into various websites ON OCCASION

ONE EXAMPLE - This morning I wanted to sign into my Navy Federal Credit Union account. I got the following error message: You don't have permission to access "http://si… (read more)

ONE EXAMPLE - This morning I wanted to sign into my Navy Federal Credit Union account. I got the following error message:

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/mfa.fcc" on this server.

Reference #18.7efdd17.1710862426.19b449b3

I called the Credit Union. NO PROBLEMS at their end. I was asked which browser. I was told that Firefox is frequently the problem! I changed to Google Chrome and had NO trouble signing in.

I have had this problem previously with a few other websites.

ANY WAY for ME to fix the problem since I FAR prefer Firefox?

Thanks,Arthur

Asked by aky13 3 months ago

Last reply by aky13 3 months ago

  • Archived

I can't log into my xfinity account

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR … (read more)

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Asked by kathyglenn 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Restore Previous Session

Why isn't the Restore Previous Session choice available on the Open Application Menu? Even if I click the checkbox under Tools/Settings/General/Startup: Open Previous Wi… (read more)

Why isn't the Restore Previous Session choice available on the Open Application Menu? Even if I click the checkbox under Tools/Settings/General/Startup: Open Previous Windows and Tabs (version 107/windows 11), I am presented with a tabula rasa screen on reopening my Firefox session. Your help/support says to go to the Open Application Menu/History and choose Restore Previous Session (located between Recently Closed Windows and Clear Recent History). However the Restore Previous Session is not listed. Not sure why Firefox can't get this right since you have had it right for the almost 20 years I have chosen it as my default browser.

Asked by naturalost 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (read more)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Asked by G. Scheiring 10 months ago

Answered by zeroknight 10 months ago

  • Solved
  • Archived

Headphones not working with Firefox and only Firefox

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no… (read more)

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

Asked by chris1810 1 year ago

Answered by chris1810 1 year ago

  • Solved
  • Archived

Rar files automatically failing the download

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times. … (read more)

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Asked by Jon Cape 7 months ago

Answered by Jon Cape 6 months ago

Firefox won't download a pdf from a link that Chrome will download from

This has been going on for a week or two. I'm running Windows 11 and Firefox 123.0.1. Specific links inside a health plan web site will not download but using Chrome or… (read more)

This has been going on for a week or two. I'm running Windows 11 and Firefox 123.0.1. Specific links inside a health plan web site will not download but using Chrome or Edge they do download successfully. I'm also using Bitdefender. Other links inside the site do allow pdf downloads on Fireffox. I've reviewed the information available through this discussion site but cannot find something that applies. I allow tried backing up to version 122 but that did not help and the Create a New Profile requirement was a big deterrent. When attempting the download, I do get a swirly download icon specific to the web site that lasts about a second and then vanishes with the download folder for Firefox showing no download. Thanks for anyone's ideas on this.

Asked by Lang4162 3 months ago

Last reply by Lang4162 3 months ago

Firefox constantly and randomly crashing

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggesti… (read more)

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggestion.  :)

I was going to paste the most recent crash report ID, but there are a huge list of them as can be seen below. Can somebody please help with this it's driving me insane?!

bp-47482473-3afc-43eb-b6b2-7382e0240401 4/1/2024, 8:57 AM View bp-56fb67fb-e741-408f-8178-af36e0240401 4/1/2024, 8:56 AM View bp-c2cf1616-e67d-4d68-9b83-6691d0240401 4/1/2024, 8:56 AM View bp-3dbaab34-400c-46f5-bd6b-f1c680240401 4/1/2024, 8:56 AM View bp-68c1dfe8-20d0-4b1a-a5e6-f86570240401 4/1/2024, 8:56 AM View bp-9d238583-6f07-4d25-a933-b685d0240401 4/1/2024, 8:56 AM View bp-b82b8434-17f0-4371-9e3b-2c0f10240401 4/1/2024, 8:56 AM View bp-8ee33753-ef1d-48af-ac85-359870240401 4/1/2024, 8:56 AM View bp-b572f2dd-c9bb-4937-a763-3d9d10240401 4/1/2024, 8:56 AM View bp-193c0cbe-47f0-44cd-a683-f72710240401 4/1/2024, 8:56 AM View bp-7db722f9-92bb-47b4-9af9-705d70240401 4/1/2024, 8:56 AM View bp-720dfdd6-ac46-40df-abd3-78d1d0240401 4/1/2024, 8:56 AM View bp-58ee92a9-cb56-408f-b0c3-5892f0240401 4/1/2024, 8:56 AM View bp-390b9f3f-dacf-4b45-887e-cc4630240401 4/1/2024, 8:56 AM View bp-4936b3c4-ce5b-4c09-8436-b0c480240401 4/1/2024, 8:56 AM View bp-91986ef7-adf7-4699-ade2-08ef50240401 4/1/2024, 8:56 AM View bp-30912374-ec93-4372-9b86-00eb10240401 4/1/2024, 8:56 AM View bp-9be4e53f-91fa-4dec-b520-090e40240401 4/1/2024, 8:56 AM View bp-3991ef0e-772f-4886-bc85-a3af60240401 4/1/2024, 8:56 AM View bp-a62b5a88-c193-47f2-bc39-b8cc80240401 4/1/2024, 8:56 AM View bp-5edac619-9ac6-4d09-94d1-5d04d0240401 4/1/2024, 8:56 AM View bp-7d78fbbe-f9c3-44d4-aa4e-5c2610240401 4/1/2024, 8:56 AM View bp-3e019c39-350e-4c72-a987-ba1580240401 4/1/2024, 8:56 AM View bp-215ff127-f56e-4473-8574-3a5fd0240401 4/1/2024, 8:56 AM View bp-80f06f03-adc6-4b50-ae7d-4e8f40240401 4/1/2024, 8:56 AM View bp-79a8cd06-aff0-46b6-93cd-043140240401 4/1/2024, 8:56 AM View bp-95521938-98db-473e-bada-bdd870240401 4/1/2024, 8:56 AM View bp-c9081a35-d2fb-4a0c-b354-4c9ef0240401 4/1/2024, 8:56 AM View bp-58848846-79ab-4cbe-a5ca-7f3780240401 4/1/2024, 8:56 AM View bp-b73e622f-00ae-4e38-a90b-a89900240401 4/1/2024, 8:56 AM View bp-5eb6f2b3-d034-4a05-b09f-7c4ed0240401 4/1/2024, 8:56 AM View bp-95d1a959-b67f-4446-a26f-b4c880240401 4/1/2024, 8:56 AM View bp-d02a1dc8-0c8b-4152-8f5a-f12140240401 4/1/2024, 8:56 AM View bp-194ac1f2-84b3-4028-9f49-a6ed80240401 4/1/2024, 8:56 AM View bp-58a95498-8358-4e1f-881c-2308e0240401 4/1/2024, 8:56 AM View bp-59fd7d49-063d-4c24-9449-a47da0240401 4/1/2024, 8:56 AM View bp-9e25329c-3aae-4c09-a889-d67ef0240406 4/5/2024, 8:38 PM View bp-76f7ae16-971c-4d8a-988a-c37bb0240406 4/5/2024, 8:38 PM View bp-2a4d73a9-d05b-4059-ba5d-5539d0240406 4/5/2024, 8:38 PM View bp-7e1f5200-0fa7-475b-9d52-c9ef50240406 4/5/2024, 8:38 PM View bp-6842a5a2-a479-4bec-bed7-8c0540240406 4/5/2024, 8:38 PM View bp-5422856b-9588-472c-9bae-da86a0240406 4/5/2024, 8:38 PM View bp-1d077966-aec0-4524-b821-8d5820240406 4/5/2024, 8:38 PM View bp-c7ab93e7-5ea8-4680-a177-317a60240406 4/5/2024, 8:38 PM View bp-852d4e2b-05c9-4027-bcad-140f90240406 4/5/2024, 8:38 PM View bp-5b9b6477-11e9-429e-bc14-33d750240406 4/5/2024, 8:38 PM View bp-568e11ca-b717-4505-abb4-d19130240406 4/5/2024, 8:38 PM View bp-bf865875-d837-4e4b-91a8-ed68c0240406 4/5/2024, 8:38 PM View bp-b65232d6-caf8-4d2e-9c4b-6d3960240406 4/5/2024, 8:38 PM View bp-d1b1a366-039b-4728-8df3-cd52d0240406 4/5/2024, 8:38 PM View

Asked by Keven 2 months ago

Last reply by zeroknight 2 months ago

  • Archived

Issues with Moving the "Find Bar"

I have read through all 3 of the following posts linked below on this issue, and cant make it out. I am trying to move the find bar to the top of firefox. Tried the real… (read more)

I have read through all 3 of the following posts linked below on this issue, and cant make it out.

I am trying to move the find bar to the top of firefox. Tried the really long codes suggested, and the short ones. Yes, I enabled "true" in the config settings. Added the chrome folder and text file, I think in the right section. Restarted firefox lots of times upon each code I tried, still not working.

Any ideas? thanks!

https://support.mozilla.org/ig/questions/1372399

https://gripfastistech.com/index.php/blog/82-move-findbar-to-top-firefox-69.html

https://www.reddit.com/r/FirefoxCSS/comments/11odffm/psa_incoming_changes_to_default_element/

Asked by zach6 6 months ago

Last reply by zach6 6 months ago

  • Archived

Restore Previous Session

I'm using Firefox 104.0.2 (64 bit) under Windows 11. Under Settings I have selected Startup Open Previous Windows and Tabs. I normally have more than a dozen tabs. For… (read more)

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

Asked by lbjes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Not possible to log into a WEB-site with valid certificate.

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the… (read more)

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the certificate issuer (accv.es):

I have a certificate issued by you which is verified OK. It works fine with:
https://sede.agenciatributaria.gob.es
https://www.suma.es

but with dgt: https://sede.dgt.gob.es/es/ I get this message when trying to log in to 'mi DGT': XML Parsing Error: no root element found Location: https://sede.dgt.gob.es/es/mi_dgt/index.shtml Line Number 1, Column 1: Can you help find the solution to the problem.? I can not find a DGT-contact to ask for help Best regards Morten Brinch

Accv.es have so far not given me any clues to what I can do.

Anyone having suggestions how to fix the problem ?

best regards Morten Brinch

Asked by morten6 1 year ago

Last reply by morten6 1 year ago

  • Archived

OneNote Web Clipper Extension No Longer Working.

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalli… (read more)

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalling the extension but the problem persists.

Asked by Martin 11 months ago

Last reply by rafikiphoto 8 months ago

Recommended articles- Pocket

How most of the the "serious" articles of those recommended come from moderately left to very left sources. The well-intentioned but hopelessly misguided (and often destr… (read more)

How most of the the "serious" articles of those recommended come from moderately left to very left sources. The well-intentioned but hopelessly misguided (and often destructive) selections from the NYT, Atlantic, Vox, New Yorker, etc. are of little little interest or use to me. Please consider articles and opinion pieces from the WSJ. American Spectator, NR, etc. as well. You might just increase revenue and profit. Thanks! Ted Alpert

Asked by thalpert 5 months ago

Last reply by Paul 5 months ago

  • Archived

Windows 11 and High Performance mode (dedicated GPU)

Hi! I'm on a newer laptop with an AMD CPU (with its own integrated GPU) and an Nvidia GPU. When changing Firefox to "High performance" mode in the Windows 11 settings (… (read more)

Hi!

I'm on a newer laptop with an AMD CPU (with its own integrated GPU) and an Nvidia GPU.

When changing Firefox to "High performance" mode in the Windows 11 settings (System > Display > Graphics), it is said to use the dedicated Nvidia GPU. However, to my surprise, this is noticeably more stuttery and laggy than having it use only the integrated AMD GPU ("Power saving" mode).

Additionally, Firefox's hardware acceleration (General > Performance) is set to "use recommended", and my Windows 11 Power mode (System > Power & Battery) is set to Balanced.

I was wondering what the best way to configure all these settings is, such that it takes advantage of my hardware as much as possible? I wish to understand more than simply switching options until Firefox looks the smoothest to my eye --- what do these settings actually do, and how should they be configured idealistically?

I also sometimes run Linux, where things are a bit more complicated (e.g. Nouveau vs proprietary drivers, PRIME, etc) so I understand if the answer is less certain in that environment, but any info for it would be great as well.

Thanks!

Asked by varval761 6 months ago

Last reply by varval761 6 months ago

One click toggles video stop and start and double click toggles full screen

Hi, I discovered that in order to achieve that, you set in about:config "permissions.fullscreen.allowed from the default false to true. The default behavior does not stop… (read more)

Hi, I discovered that in order to achieve that, you set in about:config "permissions.fullscreen.allowed from the default false to true. The default behavior does not stop the video with a single left mouse click, but triggers full-screen. It would make sense to make "true" the default as it seems more intuitive to control both the play and full-screen in that way.

Asked by Henrry 2 months ago

Last reply by zeroknight 2 months ago

  • Solved
  • Archived

scroll bar gone release 100

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll b… (read more)

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll bar I had. Is there a way to change it back?

Thank you

Asked by needyahoo 2 years ago

Answered by cor-el 2 years ago

  • Archived

特定网页登录时无法跳转

在学术网站通用的机构认证页面(https://idp.ccmu.edu.cn/idp/profile/SAML2/Redirect/SSO?execution=e1s2)校外登录时,输入账号密码后无法跳转至文献下载网页,但同样的网址在Edge可以正常使用。 该问题已持续2个月,Firefox版本107-109都不行。 … (read more)

Asked by Manqi 1 year ago

Last reply by Manqi 1 year ago