Firefox Support Forum

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (History or Bookmarks) don't work until the cursor is clicked within FF which is a major concentration breaker. Is there something in the settings to give FF focus when it opens like it has always done in the past? I don't like changing things in there without guidance. It's not just me, my wife's laptop is having the same issues.

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection> screen).

But is there a 1-click Icon solution to access "Manage Bookmarks" (other than the keyboard one)? Or is there a link address that would access the "Manage Bookmarks" screen directly?

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

Hi,

There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe. Somewhere on the net I found that the following address does it: https://www.google.com/webhp?cr=countryAT|countryBE|countryBG|countryHR|countryCY|countryCZ|countryDK|countryEE|countryFI|countryFR|countryDE|countryGR|countryHU|countryIE|countryIT|countryLV|countryLT|countryLU|countryMT|countryNL|countryPL|countryPT|countryRO|countrySK|countrySI|countryES|countrySE

However, when I am trying to use it in firefox as my Start Page, it opens all of these in separate tabs and it does not work. Also as far as I understand using the link is not possible for new tabs.

The reason is simple. For example, when looking for cooking recipes, pages from the USA use strange units that cannot be understood and there is no point in translating each of these manually as all recipes are available in million of versions - it is just a matter of clicks. But I don't want to waste time each time on checking the websites one by one; if the cooking website is from Europe, the units will be of a standard and I don't have to worry. It is the same in relation to many products of any kind. European and American markets are completely different and reading description of something only to find out at the end that it is only available in the USA is waste of time.

- it should be possible in firefox to block some websites or portals by some button. I know that there is an add-on for this but it is only for 10 pages or so, so in reality it is not very useful. It also only works in the way that the page won't open when clicked on. However, it would be much better if unwanted portals or websites were simply removed from search results.

There are too many fake websites nowadays providing incorrect or misleading information. If it happens that I come across one of these, I want to be doing that only once - and block them forever.

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Hello everyone. The calendar add on at the side of my Gmail account does not open after the latest Firefox update (116.0.1), but it does work in troubleshoot mode. Could you please advise? Thank you.

On some webpage, I experience delay response when I trying to search sometime. For example, in Google homepage after typing something or even gibberish the page froze and not responding for about 10 second but the browser is still functioning (meaning I can still move other tabs or open option). Once that 10s delay is over, it responded with my result. And something when I when to search back something again(not in the homepage), more of the time is response back fast like 0.2s but other time the same 10s delay. This problem also happens in some other website but not all in their search bar. I have try in safe mode. disable all my extension, reinstall Mozilla Firefox, check any windows update and such. Also other browser does not have this problem such as chrome and brave. If this problem still persisting then I would such to other browser but prefer not to as I quite fond of Firefox. Thanks for your help in advance.

Hi,

Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems...

The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy.

For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time.

But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing.

The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working.

I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly.

Any tips or help will be appreciated.

Thanks, B

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email [email removed from public]

When I open Vivaldi browser, the link in the address bar is highlighted right away. That's not the case in Firefox. Here I to either need triple click or use "CTRL A" The same is true when I open a new tab.

Is there a way to do that in Firefox?

Thanks a lot /Per

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy & Security" -> Certificates -> View Certificates... The previous one is not valid any more, and every time I try to access some page with a certificate, it uses the old one. So I tried to delete the old one. Nothing has worked so far. Doing the straightforward way of selecting it in the Certificate Manager and deleting it makes the certificate disappear from the manager menu, but if I enter the certificate manager again, it is there again. I tried to delete both certificates, same issue, both reaper in the manager. I tried to delete them, close firefox, delete cert9.db, cert8.db and key4.db and nothing. Only thing left is delete my current firefox profile and start again... Any other idea or something that I might delete before to solve this?

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, but the livestreams are providing "Your browser can't play this video" errors.

Simultaneously, I'm noticing that some videos on Reddit (such as embedded tiktok videos) are stuck with a circling ring and won't play. At least some of the same videos will play on Tiktok (when I can find them).

ALSO, when I try to watch videos on my Nebula subscription, I'm getting a "This video could not be loaded: 4" error code. ANY video on Nebula.

What the heck gives?!

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Suddenly, now on FF 119.0.0.1, JPEG Images no longer open in new tab when clicked with mid-mouse-button (previous behaviour, wanted), instead they get downloaded, safed to DL-folder, and maybe opened in 3rd-party-app. I tried to change the Open-with settings, but to no avail - there's no option to 'Open in Firefox'/Internally. (Only Open with../Download)

I've tried older guides on the topic, which didn't apply here it seems, also cleaned cache, etc.

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS