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It looks like some troubles in firefox's folder

Recently, when I was using firefox-nightly, the antivirus software prompted me that several virus files of type 'virus.js.unsafe.2' were detected in the 'entries' folder … (read more)

Recently, when I was using firefox-nightly, the antivirus software prompted me that several virus files of type 'virus.js.unsafe.2' were detected in the 'entries' folder of firefox.

But I don't know where the virus is coming from for now, it could be an extension or a TamperMonkey plugin. so now I want to understand what the files in Firefox's entries folder do and where they come from?

I’m a Chinese. Sorry for my weak English levels

Asked by Durandal 1 day ago

Last reply by cor-el 23 hours ago

Difference between ESR versions

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)? I've read all I … (read more)

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)?

I've read all I could find on the ESR releases and even found this release calendar that indicates that there are two versions, but not why there are two ESR versions.

Asked by 7l0wtyly 3 days ago

Last reply by jscher2000 - Support Volunteer 23 hours ago

Unable to review or rate add-ons

When I display the review page for any installed add-on, I'm unable to submit a review. A few details: 1) I do not see the expected, "Rate Your Experience" link 2) I'm l… (read more)

When I display the review page for any installed add-on, I'm unable to submit a review. A few details:

1) I do not see the expected, "Rate Your Experience" link 2) I'm logged onto my Firefox account 3) I'm aware it uses different credentials than Mozilla Support 4) I've tried clicking on the yellow stars but it doesn't allow me to rate the plug in or display any new links 5) I've read other forum posts from other users who've experienced the same symptoms

Ideas, anyone? Thanks,

- Fido

Asked by FidoFidoFido 5 months ago

Last reply by JJ 1 day ago

Bookmarks and History Gone

I need an human support person to deal with my missing bookmarks and history. Please have someone contact me ASAP. I have sent several messages to your support people wit… (read more)

I need an human support person to deal with my missing bookmarks and history.

Please have someone contact me ASAP. I have sent several messages to your support people with no response.


Claude39

Asked by claude39 1 day ago

Last reply by Paul 1 day ago

Internet-Browser Firefox

My question concerns my webmail, create new mail. There are buttons to add an attachment, 1) "from my cloud" 2) "from my PC" in my webmail. The internet browsers 'Google … (read more)

My question concerns my webmail, create new mail. There are buttons to add an attachment, 1) "from my cloud" 2) "from my PC" in my webmail. The internet browsers 'Google Chrome', 'Microsoft Edge' work correctly. The Internet browser 'Mozilla Firefox' does not show the print key for 2) from my PC!

Asked by chsf1 6 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Just got 103.0.1 update, and bookmarks sidebar has disappeared. No luck finding any way to get it back. What the hell?

So, Firefox automatically updated (to 103.0.1), and somehow or other the sidebar with all the bookmarks disappeared. Normally, this would take me about 10 seconds to find… (read more)

So, Firefox automatically updated (to 103.0.1), and somehow or other the sidebar with all the bookmarks disappeared. Normally, this would take me about 10 seconds to find where the function was hidden, and turn it back on. No big deal--just a petty nuisance. Now, however, this function has been hidden so well, that I have no clue where to look.

I understand that interfaces change, and not everyone works the same way, but that's no excuse for flat out taking away a tool that some people (no matter how small a minority) still use on a regular basis, just in the dubious name of 'fashion.' Leave well enough alone. If I wanted my tools changed and moved on an irregular and capricious basis, I'd stick to Microsoft.

Now, please tell me how to get my bookmarks side bar back, or put together an update that makes it functional again.

Asked by koohii 1 day ago

Last reply by RobertJ 1 day ago

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 3 months ago

Last reply by ashleedawg 1 day ago

Update

Ever since the update a couple of days ago my settings are so large that I cannot function in Windows. I am vision impaired, so I have Windows display set at 125 percent.… (read more)

Ever since the update a couple of days ago my settings are so large that I cannot function in Windows. I am vision impaired, so I have Windows display set at 125 percent. This has never caused a problem with Firefox before. Please help!

Asked by snoopy7771963 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 month ago

Last reply by linuxwalt 1 day ago

>:( I updated Firefox and lost EVERYTHING

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of… (read more)

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of my tabs and bookmarks. It even showed me how to access them after I updated it! EVERY TIME I opened the tab of the downloaded new version it was clear that my information from the older versions had not migrated over. I had kept the version with my tabs and bookmarks open to check, just in case.

Then I thought, well, maybe I just need to reboot my computer as a whole.

So I did that.

Guess what?

ALL OF MY BOOKMARKS AND TABS ARE GONE. This is my work computer and I had a significant amount of information I was using. Gone.

HELP! Thank you JenB

Asked by browniejen 3 days ago

Last reply by Terry 1 day ago

Can't Establish Secure Connections to Common Web Sites

I've been using Firefox as my preferred browser for almost as long as it has been available. And I keep it right up to date. Right now, it's having problems establishing… (read more)

I've been using Firefox as my preferred browser for almost as long as it has been available. And I keep it right up to date.

Right now, it's having problems establishing secure connections to very common web sites like https://Google.ca, and https://www.theguardian.com/uk. The former seems to work intermittently, and Google.com always seems to work. Web sites for some major international retailers like Home Depot were also nonfunctional a few weeks ago, but seem to be more consistent now.

Microsoft Edge has no problems displaying any of these web sites on the same computer. And I've been using it more and more recently. This is annoying since I have all of my bookmarks in Firefox.

I have gone through all of the Firefox settings looking for adjustments which might help, but none of the ones I tested made any difference.

I really hope you can help because this problem is costing me a lot of extra time. If I'm forced to switch to another browser, it's unlikely that I'll ever come back to Firefox.

Gordon Latos Calgary, Alberta

Asked by gdl1 2 days ago

Last reply by cor-el 1 day ago

htm.part files

htm.part files are freezing up Firefox when I refuse to save them; why? Using latest Win 10, Firefox 103.0.1, Roboform, Norton 260 Premium. I don't want to save part fil… (read more)

htm.part files are freezing up Firefox when I refuse to save them; why? Using latest Win 10, Firefox 103.0.1, Roboform, Norton 260 Premium. I don't want to save part files as I don't know if I can trust them.

Asked by Howard Steeley 2 days ago

Last reply by cor-el 2 days ago

Firefox stopped restoring the previous session. No settings changed.

Today when I opened Firefox, it did not have my previous session of hundreds of tabs. I have come to terms with the fact that I won't be getting it back. The problem now … (read more)

Today when I opened Firefox, it did not have my previous session of hundreds of tabs. I have come to terms with the fact that I won't be getting it back.

The problem now is that Firefox refuses to restore the previous session when I close and re-open it, although the setting to do so is still ticked. It worked without any issues up until yesterday, and now it does not.

I have not changed any settings. I have not added any add-ons, and none that I use mess with sessions to begin with. The last update for Firefox was 4 days ago, and doesn't mention anything related. I have not installed any programs that would mess with Firefox's files. It just arbitrarily changed behavior, and I am at a complete loss.

This is on Win 10. Any help is appreciated.

Asked by svend5 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Web WhatsApp is not working with Never Remember History option

Hey guys, try to open the https://web.whatsapp.com/ whilst the history settings are on Never Remember History - you won't be able to do it. The page will not download an… (read more)

Hey guys,

try to open the https://web.whatsapp.com/ whilst the history settings are on Never Remember History - you won't be able to do it.

The page will not download and you will see just the empty page.

Is there any workaround, or makeshift?

Best, Salaidin

Asked by lunatic_chafer 2 days ago

Last reply by RobertJ 2 days ago