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  • Solved

how to get firefox to show extensions on toolbar (way it's supposed to be IMO)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions. The screen shot shows what (IMO) is supposed to to be,… (read more)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Asked by Frost 23 hours ago

Answered by Frost 3 hours ago

  • Solved

Lost all bookmarks and history

Dear community, This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my histo… (read more)

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

Asked by Bboybaba 2 days ago

Answered by Bboybaba 1 day ago

  • Solved

Overflow menu not working correctly

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The button… (read more)

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

Asked by aubrey.reader 5 days ago

Answered by cor-el 5 days ago

  • Solved

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 1 week ago

Answered by cor-el 5 days ago

  • Solved

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (read more)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Asked by paulvan36 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Firefox has 'broken' its UI in some way after updating. Is there a way to fix this without refreshing & thus losing tabs/sessions etc?

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what hap… (read more)

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Asked by thesilverhornet 3 days ago

Answered by thesilverhornet 2 days ago

  • Solved

SEC_ERROR_UNKNOWN_ISSUER with internal CA on Ubuntu 16.04 Thin-Clients

Hi, im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our … (read more)

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Asked by Tekkion 3 days ago

Answered by Tekkion 2 days ago

  • Solved

Bookmark synced tabs without opening them?

Hi Trying to make sync work the way I want. Initial question: I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the … (read more)

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Asked by tilsig-firefox 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Locked

Directly after FORCED mozilla update, firefox now opens 13 windows and uses over 750mgs to idle.

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft… (read more)

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft stated this PC was fully up to date, so please don't bother blaming the PC when it was the FORCED update that broke this browser.

Asked by henryjames6 3 days ago

Last reply by Paul 3 days ago

  • Solved

Bookmarks folders position defaults to top now

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from … (read more)

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from the toolbar, it would default to the last position observed, e.g. if I selected a bookmark from the middle, it'd open back up to the middle.

It's stopped doing that lately, and instead always opens to the top of the folder. I realize this sounds minor, but it's catastrophic for my use case. Anyone got any tips on how to make it revert to the previous behavior?

Asked by halykan 5 days ago

Answered by TyDraniu 5 days ago

  • Solved

Hopefully more than just the "previous" session can be restored...

Hello, and thank you for reading my post. I hope you'll be able to help me with this, please... When booting up my PC last night, it wouldn't immediately show an active… (read more)

Hello, and thank you for reading my post. I hope you'll be able to help me with this, please...

When booting up my PC last night, it wouldn't immediately show an active online connection even though the router had all green lights (as it usually would when I'm able to go online) -- it showed the globe icon in the System Tray instead of that box-like one that resembles a monitor.

In the past, when something like this happened, I thought that I was able to restart the PC and it would then hopefully connect just fine and, when I'd then open my Firefox browser (the latest version), all of my MANY tabs would be there.

This time, however, that didn't work and it took about 45 minutes (and, I admit, several attempts to restart the PC, usually from the Start Menu but once with a hard boot by pressing the power button for several seconds, to try to prod it along) before the computer could indeed go online. Unfortunately, this seems to have "erased" all of the open tabs that I had and I don't know how to get them back (though I hope I can somehow).

Can you please tell me if there's indeed a way to somehow go back more than one (1) session so that I can get those tabs back (maybe they're encoded somehow in my Firefox profile?), and, if so, what that is? (FYI, my research found a suggestion {https://connect.mozilla.org/t5/discussions/restore-previous-session/td-p/24278} to edit the browser.sessionstore.max_resumed_crashes setting in about:config so I then went in and increased the number from 1, but I doubt that'd suddenly make earlier sessions accessible...only maybe adding sessions in the future that I could then restore from. Is that right?)

Please let me know your thoughts, and thanks again, Bram Weiser

Asked by bramweiser 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

remove importenterpriseroots

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can… (read more)

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can use firefox again? Can I just delete the entire Mozilla folder

Asked by darkgcn14 5 days ago

Answered by darkgcn14 5 days ago

  • Solved

Leading Zero Suppressed in Firefox PDF v109.0.1 64 bit on Windows 10

Was filling out pdf version of 2022 IRS tax forms and discovered leading zero is suppressed in Firefox PDF v109.0.1 64 bit on Windows 10. "Before" image is after typing … (read more)

Was filling out pdf version of 2022 IRS tax forms and discovered leading zero is suppressed in Firefox PDF v109.0.1 64 bit on Windows 10. "Before" image is after typing leading zero but before 'enter' or moving to next field. "After" image is after typing leading zero and after 'enter' or moving to next field. The leading zero disappears.

Saving pdf does not change leading zero suppression.

To see if the pdf document was configured by the IRS to suppress leading zero, I opened the same form in Microsoft Edge v109.0.1518.78 64 bit on Windows 10. It retained the leading zero after typing then 'enter' or moving to next field.

While using MS Edge to complete pdf forms fixes my immediate issues, there still seems to be a defect in Firefox pdf.

Asked by italiangm 1 month ago

Answered by italiangm 6 days ago

  • Solved

how to stop focus to new tab

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved. I used to have an… (read more)

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved.

I used to have any link open in a new tab, but stay focused on the current one. DuckDuckGo search results opened new tabs but stayed on the search results page. I can no longer do that and can't figure out what changed or how to return it to this behavior.

Asked by Doc 6 days ago

Answered by Terry 6 days ago

  • Solved

I haven't sound on Firefox

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome… (read more)

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome, Edge, Opera. I tried also install Firefox to my laptop and it's the same problem. I turned off blocking of sound in settings. What can I do with it? I very like Firefox and don't image to be without it. Please help!!! Regards Marcin

Asked by mf4 6 days ago

Answered by mf4 6 days ago

  • Solved

PrintEditWE stopped working with 111.0

Hello. With the new Firefox 111.0 64-bit, I am no longer able to use the add-on PrintEditWE. Is there a security feature that was added, or a setting that I need to cha… (read more)

Hello. With the new Firefox 111.0 64-bit, I am no longer able to use the add-on PrintEditWE. Is there a security feature that was added, or a setting that I need to change? Thanks.

Asked by clairence 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago