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Firefox logging me out and deleting all saved passwords

Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the… (read more)

Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the help articles I could find related to this and nothing has changed.

Asked by loreguardian 25 minutes ago

Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (read more)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Asked by pedro.santos.valim 5 hours ago

Last reply by pedro.santos.valim 1 hour ago

Can't reset password... reset email not received

I've tried numerous times to reset my password and click the dialog to send the reset mail to my email address. My address is the valid one for my account. This mail is … (read more)

I've tried numerous times to reset my password and click the dialog to send the reset mail to my email address. My address is the valid one for my account.

This mail is not being received. it's not getting to my inbox nor is it going into the spam folder.

I resent the mail and added accounts@firefox.com to my contacts as suggested.

What should I do?

Asked by Dmelzer 1 hour ago

Last reply by Dutch Dummie 55 minutes ago

  • Solved

firefox logs me out of all websites

Hello i have been having an issue with my browser where when ever i close it logs me out of all the websites i have been logged in to. i have refreshed it and i have rein… (read more)

Hello

i have been having an issue with my browser where when ever i close it logs me out of all the websites i have been logged in to. i have refreshed it and i have reinstalled it and i still have the same problem and its making it really hard to work. any input is really appreciated.

thank you.

Asked by barzi.galala 3 months ago

Answered by FredMcD 3 months ago

I can't connect to the Nesspresso.com website. in France

Good evening. I tried to connect to Nespresso.com today and I can't from Mozilla Firefox 83.0 (64 bits) but it works from edge Chromium. What can I do? in advance thank y… (read more)

Good evening. I tried to connect to Nespresso.com today and I can't from Mozilla Firefox 83.0 (64 bits) but it works from edge Chromium. What can I do? in advance thank you :)

Asked by Riko 7 hours ago

Last reply by FredMcD 2 hours ago

Can't log in to Mint with Firefox

I am dealing with what appears to be a browser issue. When I try to log in to my Mint account using Firefox, it requires me to verify that I am not a robot. Then using re… (read more)

I am dealing with what appears to be a browser issue. When I try to log in to my Mint account using Firefox, it requires me to verify that I am not a robot. Then using reCAPTCHA it brings up a set of images that I click. After clicking each set it keeps bringing up new sets of images and prevents me from logging in.

When I contacted Mint they said I needed to clear cookies in Firefox. So I cleared cookies and still cannot log in. It keeps throwing new sets of images at me over and over. I have been easily able to log in to Mint using Firefox in the past, but just recently it will not allow me to log in. I do not understand why.

I chatted with Mint who told me to use Chrome. I tried using Chrome and I can log in using Chrome. Why can't I log in using Firefox?

Also, is it feasible to offer a chat window to discuss this problem?

Ron Hadsall ronhadsall@gmail.com

Asked by ronhadsall 7 hours ago

Last reply by FredMcD 2 hours ago

Automatic launch of Firefox, also when other firefox windows are already open.

Hello, since months I have problem with automatic launch of Firefox on my computer, It's really insupportable. I'm ready to abandon firefox. I'm on windows 10 and I use … (read more)

Hello,

since months I have problem with automatic launch of Firefox on my computer, It's really insupportable. I'm ready to abandon firefox. I'm on windows 10 and I use Firefox 83. There is 3 different sessions on my computer and only one has the problem.... my session. Firefox launch a new windows always and regularely, when the computer start, and all the time during the use of my sessions. If i'm already on Firefox, a new windows open's.... If I close this one, few second after an other open's..... If I put this one on background, about 1 min after again an other open's. Like this always and indefinitevely. Whatever my use of the computer or the site to visit. Even when I don't use internet and use other software to work, Firefox starts up and goes in front of my software. If I let my session opened and I do nothings, after a certain time a lot of firefox windows are open. You can easily understand why I say that It's really insupportable... and this only with Firefox on my session.

My computer is protected with antivirus, and I did a full scan several time, I also tried with an other antivirus software. I used 2 softwares for detect malware... Nothing. I try to uninstall and reinstall Firefox, but the problem still the same after reinstall. I already set the "toolkit.winRegisterApplicationRestart" on "false" but firefox start alone again, again, again...

Does anyone has an idea of what is the problem and what I can do ?

Thanks.

Asked by GHOE70 6 days ago

Last reply by FredMcD 2 hours ago

Picture-in-Picture keeps zooming in on and cutting off parts of videos

So, I've been using the Picture-in-Picture feature of Firefox a lot - when it works well, it's a really useful feature, especially if, like me, you use a second screen to… (read more)

So, I've been using the Picture-in-Picture feature of Firefox a lot - when it works well, it's a really useful feature, especially if, like me, you use a second screen to play the video on, but don't like the overlay constantly popping up over the video. And, when the video is in a modern, widescreen aspect ratio, it usually works.

The problem is that when I try to watch, in fullscreen, a video that's in a 4:3 ratio, as many are on Netflix, Amazon and the like, the Picture-in-Picture window will often, presumably registering the black space on either side, zoom right into the video, cutting off a massive portion of the frame and filling the screen completely. Sometimes it doesn't do that at all, sometime it can be fixed by restarting the video and fiddling with the timings and sometimes there's just seemingly nothing I can do and it just will not stop doing it, no matter how much I reload or what I do!

Please tell me how I can get the damn thing to just keep the video in place and stop it deciding "Hey! You don't need to see all of the video, do you?! No, of course you don't!"

Asked by killeriguana666 22 hours ago

Last reply by cor-el 3 hours ago

Comportement de Firefox avec les téléchargements

Bonjour, Lorsque je télécharge des fichiers que Firefox ne reconnaît pas, une fenêtre pop-up s'affiche pour me demander ce que Firefox doit faire avec le fichier. Je souh… (read more)

Bonjour,

Lorsque je télécharge des fichiers que Firefox ne reconnaît pas, une fenêtre pop-up s'affiche pour me demander ce que Firefox doit faire avec le fichier. Je souhaiterais enregistrer ma réponse pour ne pas avoir cette fenêtre à chaque téléchargement.

(J'ai donc voulu suivre les instructions données sur cette page : https://support.mozilla.org/fr/kb/changer-ce-que-fait-firefox-lorsque-vous-cliquez-telechargez-fichier )

Cependant, l'option "toujours effectuer cette action pour ce type de fichier" n'apparaît pas chez moi. De plus je n'arrive pas à ajouter moi-même une ligne dans le tableau 'Applications' dans Options > Général. Y a-t-il un autre moyen d'enregistrer la comportement de Firefox avec un certain type de fichier ?

Asked by lenabrakha 5 hours ago

Last reply by lenabrakha 3 hours ago

Stop New sign-in to Firefox emails

I am using a Macbook & a Windows laptop. I created my Firefox account ~2 days ago on the Macbook and want to use Firefox on the Windows laptop Every time I log … (read more)

  • I am using a Macbook & a Windows laptop.
  • I created my Firefox account ~2 days ago on the Macbook and want to use Firefox on the Windows laptop
  • Every time I log into Firefox using the Windows laptop I get an email saying "New sign-in to Firefox".
  • In the past 12 hours Firefox has sent me 2 authorization codes to verify that it is really me signing in.
  • * * In Sync Settings when I choose "Connect Another Device" I am asked to open Firefox on my mobile device to scan a code.

This has to stop. Please help!

Asked by Alice 4 hours ago

Last reply by cor-el 4 hours ago

lag streams on YouTube

Hello, I ran into a problem that I can not watch streams on YouTube. They all freeze. The browser plays any other videos perfectly. I tried to run the same streams throug… (read more)

Hello, I ran into a problem that I can not watch streams on YouTube. They all freeze. The browser plays any other videos perfectly. I tried to run the same streams through the opera, everything works fine there. I did not find a solution in the Google search engine. I ask for help. ps PC is powerful enough, and there are no problems with the Internet. The problem lies in the browser itself, but I do not understand where exactly. All text translated through google translator.

Asked by gloriafaut 4 hours ago

Firefox + Ad blockers = Crashes

Since several editions behind Firefox, using it in conjunction with ad blockers causes problems on pages. Very slow browser performance, missing page elements and mainly … (read more)

Since several editions behind Firefox, using it in conjunction with ad blockers causes problems on pages. Very slow browser performance, missing page elements and mainly using social networks like Facebook the browser behaves very slow, slow, getting slower until, to display any post or try to like a comment, the browser crashes and the message "a page is causing browser problems, want to take action" appears.

I use Firefox with Adblock Plus but I have already tested it with other blockers and the behavior is the same, only changes which page Firefox crashes. Using other blockers, Firefox even behaves well but on Youtube ... The slowness stays there. It looks like a scratched CD when the video freezes.

If I don't use any blockers, the browser works normally, but as the advertisements are a nuisance, I would like Firefox to work ideally again with Adblock Plus.

Even to come here in the Community and post this text the browser keeps crashing. It takes a few seconds for the words to appear.

And unfortunately, the option "Send opinion about Firefox" stopped working when a search appeared "Firefox makes me happy or sad" where I could put some information and mark which site has problems. I don't know if this solves the problems (I have already reported on that channel several times) but now when I log in there is only a message "thanks for participating in the Firefox survey". What research?

Please, check why Firefox since several versions ago has this problem with ad blockers and present solutions ... Or probably fix this bug in a future version. Unfortunately I had to stop using it on a daily basis as it was impossible to use.

Ah ... Yes, I already tried to reinstall Firefox, run without any extension, all those standard operations ... Nothing unusual. If I deactivate the ad blocker I have no problem, the ads have become a problem.

alissonpc

Asked by alissonpc 20 hours ago

Last reply by alissonpc 4 hours ago

I want to zoom by scrolling and holding ctrl

Since I got my new Laptop it won't let me zoom by holding ctrl and scrolling. I have already tried changing settings in advanced Preferences like mousewheel.with_control.… (read more)

Since I got my new Laptop it won't let me zoom by holding ctrl and scrolling. I have already tried changing settings in advanced Preferences like mousewheel.with_control.action . But nothing seems to work.

Asked by AIGHT555 5 hours ago

Last reply by cor-el 4 hours ago

Errors on sites using Firefox but not using MS Edge browser

When trying to login to several sites I receive various error messages. If I use Microsoft Edge browser on the same site I don't have the problem. I've tried turning off… (read more)

When trying to login to several sites I receive various error messages. If I use Microsoft Edge browser on the same site I don't have the problem. I've tried turning off enhanced tracking but the error continues. I also tried using a private window.

Asked by nlm2 1 day ago

Last reply by cor-el 6 hours ago

Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ?

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do? Paradox#1: Firefox enforces to use t… (read more)

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do?

Paradox#1: Firefox enforces to use those totally insecurity and unreliable companies! Paradox #2: Firefox don't even show those extensions mentioned above! Paradox #3: Even when I remove them from "Options->Search Engines" these ones keep being enabled and hidden! Paradox #4: Third party program needed to manage those Firefox hidden extensions! I Disable all above extensions by "CCleaner" and: Paradox #5: they comes back by default in every Firefox damn update!

I wish I'm wrong I would pleased if someone explain in an article, or even in few words, why all those. I think Mozilla should detailed explain.

Thanks in advance and Sorry for my English.

Asked by AntonyMan 2 months ago

Last reply by rdurost 7 hours ago

Bookmark toolbar arrow is gone/bookmark toolbar seems truncated

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like … (read more)

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like 7/8 of the toolbar is filled).

I didn't change any settings or installed any add-ons that could have to do with this. It just disappeared one day, I didn't even notice it at first.

What I tried:

  • I launched Firefox in safe mode, didn't fix it
  • I removed my userChrome.css file, didn't fix it
  • when I cut the bookmarks and paste them into the toolbar, the arrow shows, but when I relaunch the browser it is gone again

See photo for what it looks like (ignore the anonymous favicons, I changed them temporarily with userChrome to preserve privacy, but without userChrome the issue still stands).

Anyone has an idea what happened and how to fix this? Thanks.

Asked by 嚝卮 22 hours ago

Last reply by cor-el 8 hours ago