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  • Solved

Tried Everything, Still no sound on Firefox!

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all ad… (read more)

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all addons, updated Firefox, uninstalled and reinstalled Firefox, etc. Nothing has brought the sound back.

I have sound on my computer and on games and in Google Chrome and Microsoft Edge but not Firefox. Anyone know something that I may be missing? PLEASE HELP! I wish Mozilla had Tech Support! :(

Asked by waandrsn 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved
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My website is not opening in Firefox.

Hey guys, whenever I tried to open my website in firefox the popup appear that unable to open it on this server but when I open my website on chrome it is working fine. I… (read more)

Hey guys, whenever I tried to open my website in firefox the popup appear that unable to open it on this server but when I open my website on chrome it is working fine. I am embarrassed please let me what should I have to do.

Asked by Ethan Levy 1 week ago

Answered by Ethan Levy 1 week ago

  • Solved

Cursor focus goes to address bar, instead of search box, when opening a firefox window - started after 105.0 update.

See abstract. Updated to Firefox V105.0 today, and now the cursor starts in the address bar, instead of the search box middle of the page. I have tried that "about:config… (read more)

See abstract. Updated to Firefox V105.0 today, and now the cursor starts in the address bar, instead of the search box middle of the page. I have tried that "about:config handoff" fix and it doesn't work for me. I think this is about the third or fourth time we have lost the "cursor starts off in the search box" functionality in the last few years, after a Firefox update. Can you code writers leave it in the search box? Please?

Asked by MrSensible 1 week ago

Answered by MrSensible 1 week ago

  • Solved

Address bar bug after opening Firefox

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for… (read more)

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Asked by laniakea_0 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Add-on Hotkey Broken after v104

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up … (read more)

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up window of the add-on, and then it allows using arrow key and number to tweak the volume bar. Now all hotkey not working. The arrow keys do not work even if you manually open the pop-up window.

Asked by Jenee 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

GMail log in

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no respon… (read more)

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no response whatsoever. Other websites loaded normally.

I tried Chrome instead and logged in successfully. I have restarted my computer but the problem remains.

Asked by geoffrey.collinge 2 weeks ago

Answered by geoffrey.collinge 1 week ago

  • Solved

Update 105.0 focus on address bar on startup

My Firefox (Windows 10) updated to 105.0 this morning. I have https://www.google.co.uk/ as my homepage and Firefox always used to focus on the Google webpage search bar o… (read more)

My Firefox (Windows 10) updated to 105.0 this morning. I have https://www.google.co.uk/ as my homepage and Firefox always used to focus on the Google webpage search bar on startup.

Now it focuses on the address bar instead (i.e. https://www.google.co.uk/ is selected). How can I make it focus on the webpage search bar on startup again instead?

I already found this thread from last year https://support.mozilla.org/en-US/questions/1334131 and tried changing browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false but it didn't have any noticeable effect and the issue is still present.

Many thanks.

Asked by puzzled42 2 weeks ago

Answered by Terry 1 week ago

  • Solved

YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (read more)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 2 weeks ago

Answered by techguy150 2 weeks ago

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Any One Have Any Issue On Godaddy Email Login

Check This Article For Fix Godaddy Email Login https://techtecno.com/how-to-login-to-godaddy-webmail-account-easy-ways/ https://techtecno.com/how-to-login-to-godaddy-webm… (read more)

Asked by cikeh57655 2 weeks ago

Last reply by Dropa 2 weeks ago

  • Solved

Unable to delete emails in yahoo

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (… (read more)

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (the click all box, the delete icon, etc.). I cannot even delete the emails themselves from inside the email.

 This started about 5 days ago.  The deletion of emails work just fine through chrome.

Asked by xeno_6804 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Did Not Connect: Potential Security Issue (Error Code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT)

I can't connect to my router using this same link I've always used: https://router.asus.com:8443/ I also tried: http://router.asus.com and: http://192.168.1.1/ Nothing ha… (read more)

I can't connect to my router using this same link I've always used: https://router.asus.com:8443/ I also tried: http://router.asus.com and: http://192.168.1.1/ Nothing has changed! I get a security error. See attachment. There is no "Proceed at your own risk" option. I've spent hours searching for a work around or fix. Nothing works! How in blue blazes am I supposed to connect to my ASUS Router's GUI. This is Windows 10, Firefox 104.0.2 (64-bit)

Asked by acct3 2 weeks ago

Answered by acct3 2 weeks ago

  • Solved

Browser crashes & main profile becomes unaccessible when update is available

Dear Community, I've been struggling with a very peculiar error with my Firefox in the last couple of weeks that I haven't managed to find a solution for. It's kinda dist… (read more)

Dear Community,

I've been struggling with a very peculiar error with my Firefox in the last couple of weeks that I haven't managed to find a solution for. It's kinda disturbing and makes me want to stop using the whole thing, even though I'm a big fan of Firefox.

1.) The first sign of the error is the browser suddenly becoming partially unresponsive. The UI still works - as in, you can scroll down/up on open pages, navigate through menus, open/close tabs, etc. but no HTML content is loaded JS isn't running. First I thought this was just bad connection, but I had a stable internet connection and other browsers would load the same pages. 2.) At this point, when I try to close the whole app and restart it, I get a message that the browser is already running. The dialogue box also offers to force restart the app, which doesn't work (it stops the process but doesn't restart it, so I still have to manually launch the app). 3.) After manually launching after failed force restart, I'm getting another error message saying that I'm using an "old version of Firefox", due to which my old profile "might not work". I can either exit the app or create a new profile. From a new profile I can load profile manager but I'm unable to launch the other profile. However, indeed there is an app update pending. 4.) After the update is installed, the browser launches the new profile and and then from the profile manager I'm able to load the other profile, set is up as standard and remove all other profiles. After this step, all seems to be normal and Firefox keeps working without any issues until a next update is found, but then the whole issue starts from point 1.

First time I suspected that the profile is corrupted, so I deleted it and resynced the settings from my Firefox Account, but this has not helped, so I fully removed Firefox with all the data stored on the local drives and reinstalled it. Then the latest version was installed and the profile worked, so I presumed the issue to be resolved until a new update came. In the last month there's been at least 3-4 updates, all triggering this very peculiar issue issue. I was thinking this might be known so the devs would release a fix soon, but I couldn't find the same issue mentioned, so now I'm suspecting one of the add-ons acting up. However, since the issue only reproducible when an update is released, it would somewhat complicated and time-consuming to deduct which one is causing the error. Hence, asking question here as I'm wondering if anyone had encountered anything similar or could suggest any further steps to fix the error.

I'm using 104.0.2 (64-bit) and following add-ons:

   Dark

Extension ID

   firefox-compact-dark@mozilla.org

Internal UUID

   e19ebbac-c904-4833-9836-b34cd99aedf7

Manifest URL

   moz-extension://e19ebbac-c904-4833-9836-b34cd99aedf7/manifest.json

LeechBlock NG

Extension ID

   leechblockng@proginosko.com

Internal UUID

   fcae5d2b-d421-46db-b85f-bf4b01b74042

Manifest URL

   moz-extension://fcae5d2b-d421-46db-b85f-bf4b01b74042/manifest.json

HTTPS Everywhere

Extension ID

   https-everywhere@eff.org

Internal UUID

   ed95fe88-894b-4f71-b65f-d94ca39184d6

Manifest URL

   moz-extension://ed95fe88-894b-4f71-b65f-d94ca39184d6/manifest.json

Decentraleyes

Extension ID

   jid1-BoFifL9Vbdl2zQ@jetpack

Internal UUID

   249d0d84-b3f5-4682-9a07-2bd77246a6f7

Manifest URL

   moz-extension://249d0d84-b3f5-4682-9a07-2bd77246a6f7/manifest.json

Stylus

Extension ID

   {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}

Internal UUID

   fa3b5461-95c0-4472-9306-8428d080f931

Manifest URL

   moz-extension://fa3b5461-95c0-4472-9306-8428d080f931/manifest.json

Privacy Badger

Extension ID

   jid1-MnnxcxisBPnSXQ@jetpack

Internal UUID

   c69318fb-2a37-4c3c-abed-60758264c38d

Manifest URL

   moz-extension://c69318fb-2a37-4c3c-abed-60758264c38d/manifest.json

Cookie AutoDelete

Extension ID

   CookieAutoDelete@kennydo.com

Internal UUID

   c452aab0-c8bd-4336-81e3-9482d58fbde0

Manifest URL

   moz-extension://c452aab0-c8bd-4336-81e3-9482d58fbde0/manifest.json

Super Dark Mode

Extension ID

   {be3295c2-d576-4a7c-9987-a21844164dbb}

Internal UUID

   fd0ffaf5-043d-405c-872f-dbd547640b2e

Manifest URL

   moz-extension://fd0ffaf5-043d-405c-872f-dbd547640b2e/manifest.json

NoScript

Extension ID

   {73a6fe31-595d-460b-a920-fcc0f8843232}

Internal UUID

   492c4958-9f48-48fe-b927-c0259592f1ca

Manifest URL

   moz-extension://492c4958-9f48-48fe-b927-c0259592f1ca/manifest.json

uBlock Origin

Extension ID

   uBlock0@raymondhill.net

Internal UUID

   b73fc177-8d0f-4a6c-84b9-950e67c850a8

Manifest URL

   moz-extension://b73fc177-8d0f-4a6c-84b9-950e67c850a8/manifest.json

I haven't captured the exact error messages but I'm happy to do if that sheds some further light on the issue (would have to wait until next update for the issue to happen though). Any tips would be appreciated.

Asked by Firefox User 2 weeks ago

Answered by Firefox User 1 week ago

  • Solved

Using stylus to remove stories from Facebook

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found o… (read more)

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found out that by deleting a node the stories disappear. So I was wondering if i can use stylus to delete this node for me! Thank you!

Asked by spartakooss 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Locked

Account Recovery

I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I … (read more)

I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I used for that account. Is there any way that I can reset this so I can use my primary email as an email for a firefox account? I do not care if I have to reset and start from scratch as I do not (yet) have any paid Mozilla services on the account.

I am now contacting support directly via email but do not know how to delete this thread.

Asked by devonf 2 weeks ago

Last reply by Dropa 2 weeks ago

  • Solved

Tabs not being restored when restarting Firefox

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my … (read more)

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my problem which is that Firefox will not restore my previously open tabs when I reopen it. This problem started a few weeks ago. I have selected [Open previous windows and tabs] I have selected [Firefox will remember History]

Can you please help

Thanks Fred

Asked by mjbmail32-reg 2 weeks ago

Answered by mjbmail32-reg 1 week ago

  • Solved

How to Block System Font Detection in Firefox ?

Taking a look at the screenshot attached below you will see the librewolf browser which is a fork of firefox, blocks system font detection by default. How does librewolf … (read more)

Taking a look at the screenshot attached below you will see the librewolf browser which is a fork of firefox, blocks system font detection by default. How does librewolf do that? I hope by reading your reply i will be able to achive the same outcome with firefox. I'm also interested on how to block system local time readout/detection with firefox as i have so far not found a solution to this issue. As a privacy focused person i do not see any reason why any website would be interested in the timezone of my operatingsystem. This information is most likely not even necessary for functionality. From my knownledge the android browser named bromite (source: https://www.bromite.org/) does block timezone detection by default, since firefox is a privacy browser i fail to understand why this feature is not included to the settings tab.

PS: I'm not interested to making any suggestions anywhere, i want to modify firefox to block both system font and system timezone detection, any help is welcome...

Asked by Firefox_Beginner 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Yoututbe comments not being displayed

Youtube comments are not showing up. Youtube live chat works fine. Issue started happening recently on both my PC and laptop. I checked other browsers and this issue does… (read more)

Youtube comments are not showing up. Youtube live chat works fine. Issue started happening recently on both my PC and laptop. I checked other browsers and this issue doesn't exist there.

Asked by nihal.voldemot 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (read more)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 2 weeks ago

Answered by Emma 2 weeks ago