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  • Solved

Change of background colour

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colou… (read more)

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colour as per instructions but it will not revert to my original setting

Asked by hbaird38 3 days ago

Answered by FredMcD 3 days ago

  • Solved
  • Locked

Google, Microsoft Outlook

I am not able to access Google Mail and other related Google apps. Also, I am not able to access Microsoft Outlook. I get this message: Secure Connection Failed An erro… (read more)

I am not able to access Google Mail and other related Google apps. Also, I am not able to access Microsoft Outlook. I get this message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by jamesmjohnson1959 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Startup/home pages

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them. … (read more)

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them.

Asked by deanmaynard 4 days ago

Answered by cor-el 4 days ago

  • Solved

BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 4 days ago

Answered by jscher2000 4 days ago

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access denied

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT W… (read more)

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT WORKS IN cHROMEYou don't have permission to access "http://www.kroger.com/signin" on this server.

Reference #18.4539c917.1642616008.68d6efd5

Asked by Mary 4 days ago

Last reply by jscher2000 4 days ago

  • Solved

a web page won't populate, it just stays blank

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1 If I go to this site using Chrome there … (read more)

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1

If I go to this site using Chrome there is no problem. It displays the data appropriately

Asked by wd5hyq 4 days ago

Answered by cor-el 3 days ago

  • Solved

Error from Google Drive and Firefox Updating on Its Own

Firefox version 96 - I can no long go to Google Drive and have it zip files for me to download. I am getting an error saying I don't have 3rd parties cookies enabled. I h… (read more)

Firefox version 96 - I can no long go to Google Drive and have it zip files for me to download. I am getting an error saying I don't have 3rd parties cookies enabled. I have not changed a thing. The only thing that changed is this Firefox update.

I rolled back to version 95 and it was fine. I told Firefox to let me know when I need to update and I decide and then it proceeds to update itself (again).

Any reason why I am getting the cookie error? I checked all my allowances in Firefox settings and in my antivirus, even though I have not changed anything there. And why would it update again after I told it not to?

Asked by Tronesia 4 days ago

Answered by cor-el 4 days ago

  • Solved

Passwords

Hi! How can I remove new function in Mozilla? I don't know how is proper form in english version but it's somthing like 'use sefely generated password'. It doesn't work, … (read more)

Hi! How can I remove new function in Mozilla? I don't know how is proper form in english version but it's somthing like 'use sefely generated password'. It doesn't work, I can't log in using it and it disturbs by covering numbers under frames so I can't see which number of password is it. Please help me Łukasz

Asked by woockash 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Firefox Account Sync

I had to reset my password and now I can't sync any of my bookmarks. I need help. I had a ton of bookmarks and passwords saved and they won't sync up. Please help imme… (read more)

I had to reset my password and now I can't sync any of my bookmarks. I need help. I had a ton of bookmarks and passwords saved and they won't sync up. Please help immediately.

Asked by ringtrac 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Firefox version update nags.

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are … (read more)

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are already provided and even novice users know how to use at least one. STOP THE PUSH. PLEASE.What happened to the "NO" option? Business school?

Asked by thomasackley 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Bing Image search forgets I disabled "Safe Search"

If I do a Bing Image Search, disable "Safe Search" and then repeat the same search, "Safe Search" is re-enabled. The same occurs if I Refresh the page. I've tried the fol… (read more)

If I do a Bing Image Search, disable "Safe Search" and then repeat the same search, "Safe Search" is re-enabled. The same occurs if I Refresh the page. I've tried the following to resolve it:

1) Delete all cookies and site data for Bing. 2) Disable Enhanced Tracking Protection for Bing. 3) Add exceptions for Bing to all adblocker add-ons. 4) Using Bing while logged out of my Microsoft account.

Problem begun after the update to Firefox 95 or 96.

Asked by Franpa 5 days ago

Answered by jscher2000 4 days ago

  • Solved

Missing Bookmarks Bar after Import

I opened up Mozilla and noticed that my bookmarks bar was empty and can't figure out why my bookmarks are "gone" (but still registered by Firefox), or how to put them bac… (read more)

I opened up Mozilla and noticed that my bookmarks bar was empty and can't figure out why my bookmarks are "gone" (but still registered by Firefox), or how to put them back into my bookmarks bar. The only thing I can think of that might have caused this is that I accidentally clicked on the "Import bookmarks" button at some point during the last time I was using Firefox, but I'm not sure if that would cause my bookmarks to disappear.

Is there any way to restore my bookmarks bar?

Asked by BDF 5 days ago

Answered by Zian Shi 2 hours ago

  • Solved

New Login Issue using Firefox only

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had t… (read more)

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

Asked by martingaul3378 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Restore recently closed tab shortcut (CTRL+SHIFT+T) not working

Dear Mozilla/Firefox, I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on… (read more)

Dear Mozilla/Firefox,

I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on my windows PC.

Here's a (Loom) recording of me showing that Firefox does correctly track the history of closed tabs and that I can click on them to restore but the shortcut (which is also mentioned as CTRL+SHIFT+T) just won't work: https://www.loom.com/share/7048894683654dccb4926aa4dd09e6a6

What I've tried so far: - Check if the history is actively collected - No I'm not using private browsing - I've read another support thread to check "about:config" and in there check that "browser.sessionstore.max_tabs_undo" is set (in my case it's the default 25) - Disabling all extensions (which I don't think are any suspicious or weird ones but disabled just to check - see attached image) - Resetting Firefox through the windows uninstaller - Fully uninstalling (using Revo Uninstaller with advanced check) and reinstalling Firefox

Please help me because I'm about to quit Firefox for such often used feature just not working...

P.S. it's working perfectly on my Macbook and I'm running the latest 96.0.1 64bit version

Asked by Rick Goemans 5 days ago

Answered by Rick Goemans 4 days ago