Showing questions tagged: Show all questions

Password stuff

I almost exclusively browse privately using Duckduckgo/Firefox. I have a few news subscriptions, and other sites which require login each time I open them, which is a bit… (read more)

I almost exclusively browse privately using Duckduckgo/Firefox. I have a few news subscriptions, and other sites which require login each time I open them, which is a bit of a nuisance. Some of them have a "remember me" checkbox, but it doesn't seem to work-I have to log in each time. Is there a way around this? By the way, the "Add Images" button on this page will not let me add a screenshot of the message I am getting.

thanks

Asked by jimmy31 19 hours ago

Last reply by FredMcD 18 hours ago

Downloads

Hi, The problem I have is that when i download a screenshot in Firefox, left click the download arrow in the top right corner, click on the file, I get a message that say… (read more)

Hi, The problem I have is that when i download a screenshot in Firefox, left click the download arrow in the top right corner, click on the file, I get a message that says "the app didn't start". Never had the problem in November but seems to have happened after a Firefox update. I have the most current updates for Windows 10 pro 64, Firefox has been removed and reinstalled, Comodo was disabled, Strong VPN was disabled, browser privacy was set to standard, I have set up a separate folder for Firefox downloads and get the same message. I should note that these are all .png files. What app do I need and is it a Windows or Firefox app? Thank you for any help.

Asked by gstubbs 20 hours ago

Last reply by jonzn4SUSE 19 hours ago

Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figure… (read more)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

Asked by esbrannon 21 hours ago

An address is a URL. A search is keywords. They are not interchangeable. How do I get Firefox to stop mixing them up?

When I want a URL, I type it in the address bar. Search has no relevance to a URL, and any intervention of Search gets in the way, and creates errors. When I click in th… (read more)

When I want a URL, I type it in the address bar. Search has no relevance to a URL, and any intervention of Search gets in the way, and creates errors.

When I click in the search bar, it's because I want a keyword search with one of the search engines. A search is not a URL.

They are two completely different things, and treating either one as the other is error. I do not want Firefox to kidnap my cursor and teleport it to somewhere I didn't click. They are two entirely different spaces, they are not interchangeable. When I click in the search bar, it's because I want a search. Don't you dare second guess me and change my click to the address bar.

How do I turn off this stupid stupid stupid error behavior of FIrefox?

I tried this and it didn't work. In about:config • keyword.enabled and toggle it from True to False. • browser.fixup.alternate.enabled and toggle it from True to False.

Asked by boundlessly 21 hours ago

Last reply by boundlessly 3 hours ago

Firefox Account "Sign In/Sign Up" is impossible to find on the first page of Firefox!!!!!!!!!!!!

When I go to https://www.mozilla.org/ and sign into the home page, I cannot find the Icon for "Sign In/Sign Up" to allow me to navigate to my Firefox Account and Sign In.… (read more)

When I go to https://www.mozilla.org/ and sign into the home page, I cannot find the Icon for "Sign In/Sign Up" to allow me to navigate to my Firefox Account and Sign In. This make it a real pain in the ass to check what my subscriptions are, what my Profile says, or to check anything else!!!!!!!!!!!!!!!!!!

I have never seen a website that is so disorganized.

I had to

1) Sign in to Mozilla by typing https://www.mozilla.org/

2) Go down the home page to Contact Us.

3) The go to Support and find "Sign In/Sign Up"!!!!!!!!!!!!!!!!!!!

This just to sign into Mozilla!!!!!!!!!!!!!!!!!!!

A second problem unrelated to your screwed up sign in to my account, is that while I can see that I have subscribed to your VPN, I cannot find the big ball with "VPN is On/ VPN is Off" to sign into the VPN.

Asked by ensn81 21 hours ago

Last reply by James 20 hours ago

  • Solved

cache cookies and passwords

Hi II am a relative computer novice and I am confused by the concept of deleting cache and cookies. I am having trouble with Firefox browser on Vanguard website. I wa… (read more)

Hi II am a relative computer novice and I am confused by the concept of deleting cache and cookies.

I am having trouble with Firefox browser on Vanguard website. I was told to clear my cache and/or cookies.

I don't currently store any Vanguard passwords on my computer.

However, I’m afraid that if I clear cache or clear cookies I will inadvertently remove the passwords for all my other websites.

Is there a way to clear cache and clear cookies without deleting passwords?

Asked by peggywarner 21 hours ago

Answered by jonzn4SUSE 19 hours ago

Flash Video Downloader add on

Hi, I have a desktop with windows 10 64 bit. I have been using an add on called 'Flash Video Downloader' I have it on my laptop and LOVE it. Same version of Windows an… (read more)

Hi, I have a desktop with windows 10 64 bit. I have been using an add on called 'Flash Video Downloader' I have it on my laptop and LOVE it. Same version of Windows and Firefox on both devices. I can not find Flash Video Downloader on my desktop Firefox. I cannot find where to download or get it. Can you help me with this issue? Thank You PBob

Asked by pbob 22 hours ago

Last reply by pbob 8 hours ago

Credit card autofill stopped working

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a win… (read more)

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a window pops up as it should (for auto-fill) with my credit card information. In that window, I can scroll over the different credit cards, click on the one I want to use, and it SHOULD auto-fill into the box where the numbers would normally be typed in. Now, the window still pops up and I can scroll over the credit cards and choose one, but when I click on any of the particular credit cards, the auto-fill doesn't work. The boxes in "settings" are checked to allow auto-fill. It worked for months, then just stopped. Thanks for your assistance!

Asked by dougumbarger 22 hours ago

Last reply by owol 1 hour ago

Donation

Using PayPal, I have just clicked on making a donation to you of 20 dollars. I had intended it to be 10 dollars. Also, I'm not sure whether I made a mistake regarding a… (read more)

Using PayPal, I have just clicked on making a donation to you of 20 dollars. I had intended it to be 10 dollars. Also, I'm not sure whether I made a mistake regarding a single donation or a monthly donation. I cannot afford to make you a monthly donation for that amount. I am happy to donate 10 dollars on an annual basis. Please inform me if I have made a mistake, or whether this is a single donation.

Asked by Mike-on-the-Costa 23 hours ago

Firefox Monitor found my email address in a breach of a website I've never heard of or visited

Monitor sent me information that my email address was compromised in a breach of appen.com. I've never heard of them, never googled them, never looked at their site, cert… (read more)

Monitor sent me information that my email address was compromised in a breach of appen.com. I've never heard of them, never googled them, never looked at their site, certainly never registered there. How did my data get into their systems?

Asked by derek.peters 23 hours ago

Last reply by James 23 hours ago

I get this message on way recurrent from firefox desktop application

Hello guys, thanks for this awesome open source product. I get this message sometimes when a try to visit some pages: (See attach image) Could someone tell me what it's m… (read more)

Hello guys, thanks for this awesome open source product.

I get this message sometimes when a try to visit some pages: (See attach image)

Could someone tell me what it's mean that?

V/r

Damián Benavides

Asked by damian.benavides 1 day ago

Last reply by FredMcD 1 day ago

Suspicious Email

I received an email from "FireFox Monitor" address breach-alerts@firefox.com, with the subject line, "Firefox Monitor found your email address in a new data breach. Did t… (read more)

I received an email from "FireFox Monitor" address breach-alerts@firefox.com, with the subject line, "Firefox Monitor found your email address in a new data breach. Did this email come from Firefox/Mozilla? or is it fraudulent? Thank you

Asked by Faye 1 day ago

Last reply by James 23 hours ago

  • Solved

Arrow, PgUp and PgDn keys to navigate on web page

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up t… (read more)

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Asked by w.burnham 1 day ago

Answered by cor-el 1 day ago