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deletion of firefox account with the email address [email address] as i have no longer got access to it

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the reco… (read more)

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the recovery codes tied to it

Asked by donovangregg 1 week ago

Last reply by Seburo 41 minutes ago

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deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (read more)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Asked by donovangregg 6 hours ago

Last reply by Seburo 42 minutes ago

  • Solved

Ask to save logins and passwords for websites

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill lo… (read more)

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

Asked by MM555 1 day ago

Answered by MM555 4 hours ago

  • Solved

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 4 days ago

Answered by cor-el 4 days ago

  • Solved

Browser Cache breaks the website in Mozilla Firefox, but works fine on Google Chrome

Hello, I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to n… (read more)

Hello,

I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to normal. This issue is only present in Mozilla Firefox, I don't have that issue with Google Chrome.

Website URL: https://www.impeccablex.com/ Please see the screenshots attached, you can see the layout before and after.

I have tried almost everything that I could think of, don't know what to try next. Any suggestions?

Thank you in advance! Best Regards, Mario C.

Asked by cvetkovski.mario 15 hours ago

Answered by cor-el 9 hours ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 6 days ago

Answered by avwood 10 hours ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 3 days ago

Answered by jscher2000 12 hours ago

  • Solved

Firefox 93 Loses Logins from Version 52.9.0

This article appeared to contain the solution to my problem ... https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search ... but Firef… (read more)

This article appeared to contain the solution to my problem ...

https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search

... but Firefox 68 ESR is no longer available, only 78.15.0esr and 91.2.0esr. How do I proceed?

Asked by bonita2 1 day ago

Answered by bonita2 1 day ago

  • Solved

Little blue droplet at the end of username, what does it mean/do?

Hi there, A while ago a new thing started happening with Firefox. Whenever I go to a login page, and the username and password fields are auto populated because Firefox h… (read more)

Hi there,

A while ago a new thing started happening with Firefox. Whenever I go to a login page, and the username and password fields are auto populated because Firefox has remembered them, the cursor is positioned at the end of the username. Directly beneath the cursor is what looks like a droplet, blue in colour. Clicking on it does nothing. Clicking anywhere else on the page makes the droplet disappear, as does bringing up another app and then coming back to Firefox. I am using version 93.0 64 bit on Windows 10. I can't do a screen shot of it as bringing up snip and sketch causes it to disappear.

Thanks for your help,

Paul

Asked by p.ryan20 1 day ago

Answered by p.ryan20 1 day ago

  • Solved

Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (read more)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Asked by HalFx64 2 days ago

Answered by cor-el 2 days ago

  • Solved

update has problems

used firefox forever but when updated to new version, it will not get aarp site now? gives me "404 not found". the arrp sites come in fine with edge so it's firefox. als… (read more)

used firefox forever but when updated to new version, it will not get aarp site now? gives me "404 not found". the arrp sites come in fine with edge so it's firefox. also doesn't show my bookmarks on tool bar? help. how do i get my old firefox back?

Asked by nyoung7685 1 day ago

Answered by FredMcD 1 day ago

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New Firefox 89.0 64 bit - How To Move Tabs Below Bookmarks Please

I just opened Firefox and discovered that version 89.0 is installed. I would like to know how to move the tab bar down below the bookmarks bar like I have always used in … (read more)

I just opened Firefox and discovered that version 89.0 is installed. I would like to know how to move the tab bar down below the bookmarks bar like I have always used in Firefox.

Thank you for any help.

Asked by bob245 4 months ago

Last reply by Chris Ilias 2 days ago

  • Solved

Video's won't play

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this l… (read more)

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this link: [https://www.wandtv.com/news/illinois-.../article_24b92a86-32c4-11ec-a487-3bb3f17fa133.html] won't play. It use to work, but something has changed, not by me. It will play that same video using the "Edge Browser" so there is nothing wrong with the website. However, I can play this "YouTube Video": [https://www.youtube.com/watch?v=qAJSYk5wMiA] I also tried another link in their website, this is the weather link: [https://www.wandtv.com/weather] it starts to play, but then stops and nothing ever plays. Here is another link I tried on their website: [https://www.wandtv.com/sports/fans-ma.../article_f94f4ade-32e0-11ec-9351-ef71f52b96cd.html] It won't play either. But they all play in the "Edge Browser!" Any ideas on what changed and how do I change it back, so they will play? I prefer Firefox Browser to any other browser! Do you know what the issue could be? I appreciate your time! NiceSeeingYou

Asked by niceseeingyou 3 days ago

Answered by niceseeingyou 3 days ago