Showing questions tagged:

What happened to all my bookmarks?

I am not a fan of this new change. All my bookmarks are gone when I open Firefox. I want to see the news and not this; it's hard to find anything. The old Firefox I had t… (read more)

I am not a fan of this new change. All my bookmarks are gone when I open Firefox. I want to see the news and not this; it's hard to find anything. The old Firefox I had two days ago was just fine. Someone always has to change something to make things harder for us old people.

( Moderation Note: I have updated your post to normal case to make it easier for other users to read and help you. Please avoid using all capital letters in the future, as this is considered shouting online and can be seen as unfriendly. You can find more details in our Forum Rules . Thanks)

Open 1 72

how do i get my bookmarks and tabs back

After an unwanted and un-needed update, all my tabs closed and I can't find them again. Then after rolling the browser back to a previous version, now all of my bookmarks… (read more)

After an unwanted and un-needed update, all my tabs closed and I can't find them again. Then after rolling the browser back to a previous version, now all of my bookmarks are gone. I want them back where are they on the hard drive.

Open 2 1 23

Mouse cursor frame rate randomly lowers

Windows 10 B650M PG RIptide WiFi (BIOS 3.5) Ryzen 5 7600 RTX 2060 Super (driver 596.36, output to LG C1 over HDMI at 4K 120Hz with certified cable) 16GB DDR5 This issue h… (read more)

Windows 10 B650M PG RIptide WiFi (BIOS 3.5) Ryzen 5 7600 RTX 2060 Super (driver 596.36, output to LG C1 over HDMI at 4K 120Hz with certified cable) 16GB DDR5

This issue has been happening for about 1-2 months.

When Firefox is open on my computer, my cursor will randomly lower its frame rate to a very low number, probably below 15 FPS. It doesn't matter what I'm doing, just having Firefox open, even in the background, causes this to happen. No such issues in other chrome-based browsers with or without hardware acceleration enabled. I have disabled all extensions and still encounter the problem.

Disabling hardware acceleration does fix this issue, but then the web, and even high resolution videos, become laggy or choppy as a result. Which is very uncharacteristic for my system, because I remember it being quite snappy in software mode on the my same CPU in the past. So something seems to have gone wrong in recent months that makes acceleration in general poor, with or without hardware acceleration on.

Solved 1 36

CANCELlING MY SUBSCRIPTION

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN. It is now renewal time, and they want to steal anothe… (read more)

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN.

It is now renewal time, and they want to steal another £60 from me!

There is no way to contact the fecking inefficient BAR STEWARDS. Email bounces, and their support cannot be reached by phone. 6 messages have received no attention.

HOW do I contact the utterly lazy, incapable, lazy YENGHI creatures?

Open 1 18

Delete Firefox VPN

I use Windows 10 and have Nord VPN. I installed Firefox VPN and turned off Nord. Now when I open Firefox all the articles are gone. If I turn on Firefox VPN all the si… (read more)

I use Windows 10 and have Nord VPN. I installed Firefox VPN and turned off Nord. Now when I open Firefox all the articles are gone. If I turn on Firefox VPN all the sites say "Unable to find proxy server", I went to settings network and selected "no proxy" but still the same. Is there a way to fix it if not how do I delete Firefox VPN. Thanks.

Open 1 18

Text is scrambled

Some sites have scrambled text. I've attached two images of what I see when I visit this link: https://criticalrole.fandom.com/wiki/The_Calamity When I inspect the HTML, … (read more)

Some sites have scrambled text. I've attached two images of what I see when I visit this link: https://criticalrole.fandom.com/wiki/The_Calamity

When I inspect the HTML, the text shows up as it should (unscrambled English). I checked my default language settings and they are set to en-US. I tried disabling extensions one by one but nothing seemed to have an effect. However, a private browsing window didn't have that issue.

Open 1 45

Firefox browser does not open when I click on the short cup.

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Wh… (read more)

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Why is this happening? I have Windows 10 on my computer but that should not have anything to do with the Firefox browser or search engine not opening. When it opened the small screen that only showed Firefox settings I clicked it to open in full screen and now there is no option to make the screen smaller or exit the Mozilla support page. And, now with this full screen I can't even do a screen shot to show you what I am talking about. Does anybody know what is going on with this?

Open 18

No pages are loading in firefox (but are with edge)

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a… (read more)

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a firefox update that was waiting for me to restart.

Solved 2 3 54

lost passwords after last update

AFTERBTHE LAST UPDATE ALL MY PASSWORDS HAVE GONE , I COULDNOT FIND A WAY TO GET THEM BACK .I PUT IN 5 PASSWORDS THAT I NEEDED AND NOW THEY HAVE GONE .IS FIREFOX NO LONGE… (read more)

AFTERBTHE LAST UPDATE ALL MY PASSWORDS HAVE GONE , I COULDNOT FIND A WAY TO GET THEM BACK .I PUT IN 5 PASSWORDS THAT I NEEDED AND NOW THEY HAVE GONE .IS FIREFOX NO LONGER RELIABLE

Open 3 1 18

US English Rules OK (not actually)

Firefox updated itself recently (150.0.1) 64-bit Windows and since then we have US English and our other languages 'Real' English ;-) French and Greek disappeared. We re… (read more)

Firefox updated itself recently (150.0.1) 64-bit Windows and since then we have US English and our other languages 'Real' English ;-) French and Greek disappeared. We reinstalled them but - sorry about this guys - we would like to remove US English please. I followed some advice from Google but couldn't locate the US-English Dictionary.

Solved 6 9

Mozilla browser VPN options and toolbar button disappeared, cant get it back

The Firefox browser VPN option and toolbar button for Firefox 150 was originally showing up after a recent update (was not signed into the browser), but when I signed int… (read more)

The Firefox browser VPN option and toolbar button for Firefox 150 was originally showing up after a recent update (was not signed into the browser), but when I signed into the account as needed to activate VPN, the VPN toolbar button and options under security settings disappeared. I can't find the vpn button to add back under the 'customize toolbar setting' as suggested. And when I go under privacy and security settings, the VPN section is no longer there. How do I get the VPN options back? I tried signing out of Firefox and then back in. I tried disconnecting 'sync' from the computer and that didn't change anything either. I've updated the browser on all devices I'm signed into to 150.0.1. The VPN toolbar button or setting option does not show up on any device I am using. The only browser I initially saw the VPN options on was the browser that I wasn't initially signed into, and it disappeared after I signed into the browser with the account.

None of the suggestions at the following help page work to get the VPN options back in the browser settings, or toolbar: https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox

Open 1 36

Keyboard focus does not default to address bar ONLY in new private windows.

Title. Keyboard focus properly defaults to the address bar for new normal windows, and new tabs both normal and private. It is ONLY in new private windows that the addre… (read more)

Title.

Keyboard focus properly defaults to the address bar for new normal windows, and new tabs both normal and private. It is ONLY in new private windows that the address bar does not auto-grab keyboard input.

The address bar is highlighted as though it SHOULD have input focus, but typing does nothing until I click in the address bar manually.

This is unfathomably annoying. I've tried fiddling with various settings in about:config, and I've tried running in troubleshoot mode to rule out extensions causing the issue. Also tried a fresh firefox profile and the issue persisted.

Open 3 54

the letters are not the same intensity - for instance 't; is bold, most of the other letters are quite pale. I didn't change anything. Running Windows 10

I am somehow getting the new letter rendering on Windows 10, most letters are very pale, 't' is bold , tabs pale , looks horrible. I didn't change anything. So, annoying,… (read more)

I am somehow getting the new letter rendering on Windows 10, most letters are very pale, 't' is bold , tabs pale , looks horrible. I didn't change anything. So, annoying, difficult to read. Please help.

Open 9

Audio On Various Websites Not Working

Earlier today the audio on Firefox stopped working. I have tried disabling extensions, checked output devices, reinstalled and it still doesn't work. Please Help. The Ver… (read more)

Earlier today the audio on Firefox stopped working. I have tried disabling extensions, checked output devices, reinstalled and it still doesn't work. Please Help. The Version is 150.0.1

Solved 9 27