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Facebook Browser Push Notifications won't Toggle On

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason.… (read more)

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

Asked by Chloie 5 months ago

Last reply by Terry 1 day ago

Error message from TD bank that only happens with Firefox browser.

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re… (read more)

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re sorry. Due to technical issues we are unable to process your request at this time. Please try again later."

This happens when on the TD bank site when I try to get to my "Statements & Documents" session. I've contacted TD and they won't provide what is going on to cause the above error to be generated, and because other browsers aren't having a problem it's now a Firefox issue.

I'm not sure how to proceed since I can't get further details from TD bank and don't see what needs to change to allow Firefox to work.

Any suggestions as to what setting or debugging I can try appreciated.

Asked by astratford 1 day ago

Last reply by cor-el 1 day ago

Twitch video and audio not working

Logged into Twitch, can see and type in chat, but video and audio do not work. This happens on my Main Twitch account as well as my alternate. I do not have this issue … (read more)

Logged into Twitch, can see and type in chat, but video and audio do not work. This happens on my Main Twitch account as well as my alternate. I do not have this issue with Google or Edge.

Asked by jonathangparrott 3 days ago

Last reply by cor-el 3 days ago

There are loading issues with the website

Dear, Sir/Madam The website is blank. https://schoenhalde.de/tierkrematorium-balingen/ The website symbol in the top left corner shows that contact has been made even tho… (read more)

Dear, Sir/Madam The website is blank. https://schoenhalde.de/tierkrematorium-balingen/ The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Asked by falvernook 4 days ago

Last reply by cor-el 4 days ago

firefox wont play videos

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on … (read more)

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on firefox. I have tried troubleshooting mode and private so i know it is across the board. I have also tried using addons to fix the problem to no avail.

Asked by laserus 4 days ago

Last reply by cor-el 4 days ago

Firefox is not displaying any custom fonts online or offline

Firefox does not display custom fonts for any website online or webpage offline. This has been going on for months from update to update and I'm unable to fathom what cou… (read more)

Firefox does not display custom fonts for any website online or webpage offline. This has been going on for months from update to update and I'm unable to fathom what could be wrong. I recently uninstalled the browser completely wiping out every folder or file that was remotely connected to Firefox and Mozilla. But on a clean reinstallation the problem persists. I'm using Windows 10 and I've had no font display issues with any other browser. To be honest, I've had font display issues with Firefox for years with any number of my own custom fonts refusing to display in it online and offline. I chalked it up as some corruption in those font files Firefox and no other browser was sensitive to. But this is something way beyond that. Any clues?

Asked by 2964sanctuaryroad 2 weeks ago

Last reply by MarkRH 5 days ago

Xfinity Emai Not Displaying Mail?

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four ma… (read more)

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four mailboxes. Microsoft Edge shows ok. Xfinity installed a new mail process from a company called OX.IO Thanks for your help

Asked by Grover 1 week ago

Last reply by jonzn4SUSE 6 days ago

Firefox doesnot display blur effect in some websites

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firef… (read more)

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firefox ) Image 4 : twitter.com ( Chrome) It also happens in telegram where right click menu shows blur effect

Asked by firemistkrishna 6 days ago

Last reply by cor-el 6 days ago

Banner Ads & Images Not Loading Correctly

Certain websites (see attached images) aren't loading banner ads or letting my view a site's gallery properly. This is only happening on Firefox - other browsers work fin… (read more)

Certain websites (see attached images) aren't loading banner ads or letting my view a site's gallery properly. This is only happening on Firefox - other browsers work fine. I have tried disabling extensions, Troubleshoot Mode, resetting my preferences, and changing settings that I thought would help, but nothing seems to work.

In the attached images, I have shown what I am seeing on Firefox, compared to what I am seeing on several other browsers.

Asked by daylight_EX 1 week ago

Last reply by cor-el 6 days ago

Unable to access the Amazon Connect CCP

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using t… (read more)

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using the Firefox web browser with Enhanced Tracking Protection browser setting set to Strict.

An upgrade to Firefox, specifically Firefox non-ESR version 86 released on February 23, 2021, introduced Total Cookie Protection

which modified cookie sharing behavior across sites for users with Enhanced Tracking Protection set to Strict (Firefox defaults to Standard). Users with this specific browser setting and version combination may be unable to access the Amazon Connect CCP when embedded in another application, preventing them from handling contacts.

To prevent impact to your users (agents), we recommend that your users do one of the following:

  1. Confirm (or set) Enhanced Tracking Protection as Standard in their browser settings. Users can do this by following instructions documented here.


  1. Do not upgrade their Firefox browser version to v86 or higher.
  1. Use Google Chrome or Microsoft Edge to access the Amazon Connect CCP.


That's how AWS is blocking firefox users to access the sound in a firefox browser. How to fix that?

Asked by Shafi Ektider Zarif 1 week ago

Last reply by cor-el 1 week ago

Unable to use "Tools" in Google Search

With the latest update, I am unable to use the "Tools" button on Google search (to do things like results from past week, month, etc.). I have disabled all extensions and… (read more)

With the latest update, I am unable to use the "Tools" button on Google search (to do things like results from past week, month, etc.). I have disabled all extensions and restarted the browser to no avail. What's odd is, I am able to use the Tools in a Private Firefox page with or without extensions enabled. But on my normal browser, the button doesn't work regardless.

Perhaps it was timing and the issue just started occurring when the update happened but I'm unsure how to solve it.

Thanks.

Asked by jedijumphigh 1 week ago

Last reply by cor-el 1 week ago

Having Trouble opening a full page of website

Hey everyone, I'm having trouble opening the website https://learnaboutcat.com/. Every time I try to load a full page, an article, or a category, it simply doesn't work. … (read more)

Hey everyone, I'm having trouble opening the website https://learnaboutcat.com/. Every time I try to load a full page, an article, or a category, it simply doesn't work. I'm not sure what caused this issue, but I'm eager to find a solution as soon as possible. Any assistance you can offer would be greatly appreciated. It would be really helpful if you could try opening a website, click on any category or article, and let me know if you encounter the same problem. Any suggestions or solutions you can provide will be highly valuable. Thanks a bunch!

Asked by David Curran 1 week ago

Last reply by jonzn4SUSE 1 week ago

Website loading Issue on Firefox

Hey there, I have a website for my business. The website is performing well and smoothly opens on all web browsers. But some of webpages have loading issues on the Firefo… (read more)

Hey there, I have a website for my business. The website is performing well and smoothly opens on all web browsers. But some of webpages have loading issues on the Firefox. What could be the possible reason for this? I need help how the issue can be resolved? This is the URL of my website https://www.newdayconstruction.co/ . My other Electronics business site loads very smoothly on the Firefox.

Asked by newdayconstruction09 1 week ago

Last reply by mhamzaijaz156 1 week ago

Problem with login-page after update

After update to 113.0.2 I face a problem with the login-page of a bank. Windows 10 Pro 21H2 19044.2965 (64bit) The page I get you can see by enclosed screenshot. With the… (read more)

After update to 113.0.2 I face a problem with the login-page of a bank. Windows 10 Pro 21H2 19044.2965 (64bit) The page I get you can see by enclosed screenshot. With the version 110.0.1 there is no problem to get access. The website owner assumed a pop-up blocker or VPN (not used) as a reason. Can you help? Kind regards, Michael

Asked by michael590 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

How can I install Mozilla Firefox Version 24?

Hi Folks, I'm unable to connect to a device and my support folks are telling me that I must install Mozilla Firefox Version 24 in order to connect to the device. I hav… (read more)

Hi Folks, I'm unable to connect to a device and my support folks are telling me that I must install Mozilla Firefox Version 24 in order to connect to the device.

I have no idea what my current version is but can you tell me how I can install Mozilla Firefox Version 24 for a short time so I can connect with my device?

Thanks, Frank [removed email and phone# from public forum]

Asked by frankbocchino 1 week ago

Last reply by James 1 week ago

The website indicates that this page is broken

Dear, Sir/Madam The website indicates that this page is broken. https://labridalmaison.com/products/crossover-knitted-mini-wrist-tote The website symbol in the top left … (read more)

Dear, Sir/Madam The website indicates that this page is broken.

https://labridalmaison.com/products/crossover-knitted-mini-wrist-tote The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Asked by tanvaronver 1 week ago

Last reply by Terry 1 week ago

best buy update

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complai… (read more)

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complains of an SSL error. I have been happily using FF for a long while so I have had no interaction with Microsoft for some time but it seems they are trying to force me to use chrome or edge and the oh so wonderful Bing. I am still looking for an answer but having to use chrome which I am unfamiliar with. any help appreciated Thanks

Asked by Bubba 1 month ago

Last reply by Terry 1 week ago

website yecustom say it not secure

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this mess… (read more)

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this message An error occurred during a connection to yecustom.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Lupe 1 week ago

Last reply by cor-el 1 week ago