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Yahoo's new email format.

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is… (read more)

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is this strictly a Yahoo problem?

Asked by MysteryKam 6 days ago

Last reply by Denys 6 days ago

website Access

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers. The page isn’t redirecting pro… (read more)

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers.


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by Carl Bayer 1 week ago

Last reply by SuMo Bot 1 week ago

ACCESS DENIED GROUP ON LOGIN

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears.… (read more)

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears. I have followed the steps to clear the cache but doesn't correct this issue. I'm able to access using my email user name using an alternative browser but I prefer FireFox. Currently running Windows 10. I receive emails from GroupOn using the same account that I attempt to log on with and receive the "ACCESS DENIED" response. Any knowledge would be appreciated

Asked by JCmeyla 1 week ago

Last reply by Denys 1 week ago

TinyMCE + Firefox IME (Phonetic Input) Cursor Not Moving After Space

I’m using TinyMCE as a rich text editor in my web application. When typing with phonetic/IME input (like Hindi, Kannada, etc.) in Mozilla Firefox, I encounter an issue: … (read more)

I’m using TinyMCE as a rich text editor in my web application. When typing with phonetic/IME input (like Hindi, Kannada, etc.) in Mozilla Firefox, I encounter an issue:

After completing a word using the IME and pressing space, a space is added after the word but the cursor (caret) does not move visually beyond the space.(confirmed via HTML inspection).

This issue does not occur in Chrome—there the cursor moves correctly after space.

I am using firefox 139.0.1

Asked by Bikram Nayak 1 week ago

Last reply by brent55 1 week ago

Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (read more)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

Asked by Falom 2 weeks ago

Last reply by Denys 2 weeks ago

Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (read more)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Directv website issues

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%. https://stream.directv.com/guide However, … (read more)

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%.

https://stream.directv.com/guide

However, when you try to advance the time, it does not work. Is shifts momentarily to the next time period, but immediately reverts back.

It works properly in Chrome.

Asked by noel_envode 3 weeks ago

Last reply by Paul 2 weeks ago

YouTube videos stutter or play choppily in Firefox

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine… (read more)

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

Asked by Stratify 4 weeks ago

Last reply by Denys 3 weeks ago

Email

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just no… (read more)

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just not Mozilla.

How can Mozilla fix this? Or how do I get this info to them so they can do repairs. It's not an ATT issue since I can login elsewhere.

Asked by onekooch 4 months ago

Last reply by jworks 3 weeks ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 4 months ago

Last reply by zippitee 4 weeks ago

Broken Sites

I am encountering an increasing number of sites that don't work with Firefox but do work with Chrome. I have tried turning off add-ins without success. Is there a way I c… (read more)

I am encountering an increasing number of sites that don't work with Firefox but do work with Chrome. I have tried turning off add-ins without success. Is there a way I can easily reset Firefox to its initial state and then return it back.

Asked by john_neufeld 1 month ago

Last reply by Paul 1 month ago

FilesystemAPI not supported by Firefox

Hi, I use firefox exclusively across all my devices (for obvious reasons) but I find some browser apps don't work on Firefox - in particular Beat Buddy manager online. Th… (read more)

Hi, I use firefox exclusively across all my devices (for obvious reasons) but I find some browser apps don't work on Firefox - in particular Beat Buddy manager online. This requires FilesystemAPI support, which exists in Chrome and Edge, but not in Firefox. Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Thanks Doug

Asked by doug.hadfield 1 month ago

Last reply by Paul 1 month ago

Animation-Timeline CSS property not working on Firefox

I used the CSS animation property called animation-timeline , which is written as: element{ animation-time: view(); } When I view the webpage on Chrome, Edge, Opera, a… (read more)

I used the CSS animation property called animation-timeline , which is written as:

element{ animation-time: view(); }

When I view the webpage on Chrome, Edge, Opera, and even on Phoenix browser, the animation works.

It is only on Firefox that the animation does not work. I even added the Vendor-prefix of " -moz-animation-timeline " to the CSS property, and it still didn't work on Firefox, while it is working on all other browsers.

The CAN I USE website ( https://caniuse.com/?search=animation-timeline ) tells me that Firefox does not support it at all.

It however said that I can enable it, by setting "layout.css.scroll-driven-animations.enabled" to true.

1.) I don't know what that means.

2.) Would my website's users be able to see the animation on their Firefox browser, if we assume that I make this setting ?

3.) I am using Firefox version 138.0.3 (64-bit) : What can I do to see that both I and users of my website are able to see this animation on Firefox ?

Regards.

Asked by Gamicord 1 month ago

Last reply by Mark 1 month ago

Webmail compatability

Firefox no longer works with my Century Link webmail account. I can get to webmail using other browsers, but I prefer to stay with Firefox. I just checked my Firefox upda… (read more)

Firefox no longer works with my Century Link webmail account. I can get to webmail using other browsers, but I prefer to stay with Firefox. I just checked my Firefox updates and I am up to date. Any ideas? Bob

Asked by Ramblin Bob 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago