Firefox Community Forum

Why am I suddenly receiving this error message when signing onto explore.org live camera feed. Error message is "Playback isn't supported on this device". i am able to play other videos on you tube,etc. How can I fix this?

Hi,

I'm experiencing an issue with Firefox caching a JSON file.

My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome, Edge, and other browsers immediately show the latest data, but Firefox continues to display the old values even after refreshing the page.

I have tried: - Hard refresh (Ctrl + Shift + R) - Clearing Firefox cache - Private Browsing mode - Confirmed the JSON file is updated on the server - Verified that Chrome and Edge display the latest values

The JSON file is requested using JavaScript from my website: Main issue on this page: https://bloxvalues.net/blox-fruits-value-calculator/ and other individul item pages too.

Could Firefox be aggressively caching the JSON file, or is there a cache-related setting or HTTP header I should check? Any suggestions would be appreciated.

Thank you. Qaamar

Hello,

Last week sometime (perhaps earlier) all my saved USCIS links stopped being able to load in Firefox. See uploaded images - the same link below will give me the "access denied" page - however if I first navigate to uscis.gov, the links work. I have tried deleting my history and cookies, but the problem persists.

https://www.uscis.gov/i-9-central/form-i-9-resources/handbook-for-employers-m-274/50-automatic-extensions-of-employment-authorization-andor-employment-authorization-documents-eads-in/51-automatic-extensions-based-on-a-timely-filed-application-to-renew-employment-authorization

Thank you,

Jay Garrison

Hello, for some time now I've been experiencing a number of problems with the latest Firefox updates.

Today I have version 152.0 (64-bit), which was updated again this morning. I restarted my mid-2015 MacBook Pro Retina. I have fiber optic internet, which is very high speed.

I've been using Firefox for over two years.

1) For the past eight days, I've been experiencing many problems with Google Meet; I get freezes, audio and video dropouts...

2) For the past three days, I haven't been able to log in to this website: https://creators.spotify.com/pod/login

3) For about ten days, I've been having trouble logging into my Stripe dashboard, with significant slowness and/or crashes.

4) In Notion, I'm also experiencing significant slowness, with pages taking a long time to load.

In short, several problems that I didn't have at all a month ago or before.

But now it's a nightmare.

I don't have any of these problems in Safari or Google Chrome.

So what's going on in Firefox?

Why is it such a hassle?

Thanks for your feedback.

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not working. Can you help me?

I'm having problems Logging Out of my Credit Union website: https://www.myconsumers.org/ I tried clearing cache and cookies but that didn't work. Log Out is working OK with Google Chrome. I may have to make that my default browser once again.

Fred

I have recently switched to Firefox, from chrome/edge and I love it. One thing that I cannot get over, however is video conference quality. I call my parents every week and we use Google Meet. The video quality on my end is not only limited to 720P on Firefox, but it is cropped and grainy. It is really bad. I cannot use it. I've tried everything I can think of, but I can't fix it. I don't know if there is a way to submit direct feedback to Firefox, since the link to their feedback site leads here, but I wish they would improve this.

Hello!

When opening a native <select> dropdown in Firefox, the hover/highlight bar on an <option> does not span the full width of the dropdown popup — it only covers roughly the left portion (about half) of the option row. The rest of the row to the right stays un-highlighted, which looks broken. Chrome (and Chromium-based browsers) render the same markup with a full-width hover highlight.

Steps to reproduce:

Open the attached test page (or any page with a full-width native <select>) in Firefox on Windows. Click the select to open the dropdown. Move the mouse over the options. Expected result: The hover highlight covers the entire width of the option row (full width of the dropdown popup), as it does in Chrome.

Actual result: The hover highlight covers only part of the row width (about half), leaving the right side of the option un-highlighted. See attached screenshots: (attach Firefox screenshot here — and optionally a Chrome screenshot showing correct full-width hover for comparison).

Notes / what I already ruled out:

It is not CSS-specific to my site. I reproduced it with: a styled <select> (custom background/color on <option>, dark color-scheme), a select with the option background removed entirely, the box-shadow: 0 0 10px 100px <color> inset "full-width" workaround, and a completely bare <select> with no custom CSS at all (appearance: auto). All of them show the same half-width hover in Firefox. Chrome renders all of the above with a correct full-width hover. This makes it look like a Firefox-level rendering behavior of the native dropdown popup rather than something controllable from page CSS. Environment:

Firefox version: Latest OS: Windows 11 Display scaling / zoom: (fill in — e.g. 100% page zoom, 100% Windows display scale; mention if non-100%, since DPI scaling can be relevant)

I followed the instructions for turning off Enhance Security on the website QVC an I still get the same error. I'm reporting it again.

Error ID = 0.49abd617.1782649062.f6dc0bfe Connecting Address = 96.58.18.231

There's a particular couple of links in Gmail, from a specific email, which sends links I need to go to, and they will not open, yet gives an error message. This has been happening for years. The sender sends these links to all members, and I'm the only one who cannot open them. 2 decades ago I was able to open them.

This is in response to an email sent to me today June 27, 2026, with authorization code (111081). I just purchased a new PC desktop in May of this year. The problem I'm having with Firefox web browser is every time I use your browser the statement comes across the top of the page that windows browsers are no longer supporting (windows 10). My computer is a (windows 11), and there are other websites that I go to that are blocking me from using their site because it. Additionally, I am trying to setup a new email system via Proton email, which use VPN's that actually appear that someone else signing in from another location in order to keep their users safer. Also, I'm dealing with Comcast email system which they are in the process of deleting their (@comcast.net) accounts. I spoke the company that I purchased my computer from and they told me that I would need to get in touch with Firefox to get the windows 10 information off your website. I have copied the info for my computer below. I deleted my serial number because I didn't think you needed that. I actually spoke about having windows 11 in my last response to you all. See what your data provided below. Thank you kindly for any help you can provide. V. Shorter Edition Windows 11 Home Version 25H2 Installed on 5/20/2026 OS build 26200.8737 Experience Windows Feature Experience Pack 1000.26100.334.0

I recently bought a new computer with Windows 11. All my passwords and user names have been transferred to this new computer and appear to work. However, with Win11 on this new computer, I am not able to log into my Costco account w Firefox and have to use Chrome or MS instead.

Please advise, Thank you, Kathy Economy

I'm trying to e-file and can't because I'm being told the following: To display this page. Firefox must send information that will repeat any action (such as a search or order confirmation that was performed earlier

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answered my requests for help with this. My advice from eBird was to use Edge or Chrome instead, which I don't want to do, especially. Surely there must be someone at Mozilla who uses eBird who can understand how frustrating this is.