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Unable to delete empty bookmark tsgs

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla Or at least get an expert from somewhere to … (read more)

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla

Or at least get an expert from somewhere to come up with a solution to people that are not very computer savvy. So frustrating. What is even more frustrating I have no confidence that you will not be able to come up with solution.

Moderator note: This question has been edited to correct the formatting.

Asked by T.Driscoll 1 week ago

Last reply by Denys 1 week ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 2 weeks ago

Last reply by Denys 1 week ago

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Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Asked by yoanhlebarov 2 weeks ago

Last reply by Denys 2 weeks ago

  • Solved

old version of firefox

I use to have a version of firefox, (not the browser) where I could have verious short cuts on the home page. I have the browser but I want the non-browser one

Asked by Robert Epp 2 weeks ago

Answered by Denys 2 weeks ago

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windows start icon and bottom screen bar missiing

Hello, The bar at bottom of my home screen is missing. The whole bar is gone. This bar had the windows icon with start-up menu, Power, button etc. That bar also included… (read more)

Hello, The bar at bottom of my home screen is missing. The whole bar is gone. This bar had the windows icon with start-up menu, Power, button etc. That bar also included date and time, and other features. Once, I clicked the bottom of the screen and it came up for one second, but disappeared. How can I retrieve it? Thank you for any help you can provide.

Asked by Deborah Addleman 2 weeks ago

Last reply by Denys 2 weeks ago

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Slow to load website to the point of being timed ello,

Hello, Yesterday I opened Firefox and found that websites were loading very slowly, to the point where some websites would time me out. This is only occurring on Firefox,… (read more)

Hello, Yesterday I opened Firefox and found that websites were loading very slowly, to the point where some websites would time me out. This is only occurring on Firefox, I checked Microsoft Edge, and Google Chrome, they both worked fine. I am running Windows 10, and the latest version of Firefox I have run a clean reinstall and still no dice.

Asked by Sebastian M 2 weeks ago

Last reply by Denys 2 weeks ago

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Youtube layout

The layout of YouTube was different from before. In the past, after the YouTube video was over. The MAIN WINDOW within YouTube page would showed two rows of recommendatio… (read more)

The layout of YouTube was different from before. In the past, after the YouTube video was over. The MAIN WINDOW within YouTube page would showed two rows of recommendations. Now there is only one row with great amount of black-out space at top and bottom. Any suggestion to tune it to the usual two rows?

Asked by HM 2 weeks ago

Last reply by Denys 2 weeks ago

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Facebook: Sorry, your browser does not support this feature. Please use a different browser and try again.

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try aga… (read more)

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try again."

Asked by christine41036 2 weeks ago

Last reply by Denys 2 weeks ago

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why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (read more)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Asked by atgilman86 3 weeks ago

Last reply by Paul 3 weeks ago

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Firefox or Edge? which is better for me

I have always been a Firefox or Mozilla supporter, now I'm confused as I do use Microsoft Edge and others to support my apps such as Word, Excel, and others. The password… (read more)

I have always been a Firefox or Mozilla supporter, now I'm confused as I do use Microsoft Edge and others to support my apps such as Word, Excel, and others. The password thing about using traditional methods and now seems like a lot of people are using Google or Apple to log in really has made my life miserable. Where do I go from here?

Asked by Taipan 3 weeks ago

Answered by Paul 3 weeks ago