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  • Archived

Firefox crashes whenever downloading or uploading is tried

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Re… (read more)

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

Asked by ymaan 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Any way to stop firefox from crashing when screensharing via meet.jit.si?

Since v 106 (so that and 107), firefox crashes when I choose screenshare and select a single window. Technical details: I'm using - https://meet.jit.si/ - Firefox 106… (read more)

Since v 106 (so that and 107), firefox crashes when I choose screenshare and select a single window.

Technical details:

I'm using

- https://meet.jit.si/ - Firefox 106/107 developer edition from .AppImage file - Ubuntu 22.04 + Gnome + Wayland - MOZ_ENABLE_WAYLAND=1 - pipewire (I believe) for screensharing via OS.

I'd love to get back to using Firefox, as I'm forced over to Chromium at the mo!

Asked by shinyblue 1 year ago

Last reply by NellKate 1 year ago

  • Archived

Can't import data from Chrome on Ubuntu

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or… (read more)

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or password data could be found."

Asked by tomasantunes 1 year ago

Last reply by jonzn4SUSE 1 year ago

OneDrive workbook problem

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenev… (read more)

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Asked by ricardocrbb 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

Passwords Not Syncing between Windows and Linux

I have my login credentials saved in Firefox on a Windows PC. I just installed Ubuntu on another PC. I am signed into Firefox on both computers and Sync is enabled. When … (read more)

I have my login credentials saved in Firefox on a Windows PC. I just installed Ubuntu on another PC. I am signed into Firefox on both computers and Sync is enabled. When the Sync finished up on the Ubuntu PC, everything came across with the exception of the login credentials. Has anyone experienced something like this before?

Asked by goatnado386 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

FF crashes and hangs Gnome GUI too Ubuntu 22 FF 110

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also up… (read more)

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

Asked by jon109 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Yahoo mail not works properly on Firefox

Hi all, Ubuntu 22.04 Yahoo mail can't work properly on Firefox, unable to browse files on computer for attaching it to mail. Attach files -> attach files from comput… (read more)

Hi all,

Ubuntu 22.04

Yahoo mail can't work properly on Firefox, unable to browse files on computer for attaching it to mail. Attach files -> attach files from computer no response

Please help. Thanks

Remark: Yahoo mail works without problem on Chrome, same PC

Regards

Asked by satimis 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Touchpad gestures (back, front) don't work in Flatpak Firefox

I have a laptop with Ubuntu 22.04. Firefox 307 from deb package works perfect. I wanted to give a try to Flatpak variant 306, which works well too, except two finger gest… (read more)

I have a laptop with Ubuntu 22.04. Firefox 307 from deb package works perfect. I wanted to give a try to Flatpak variant 306, which works well too, except two finger gestures back and front won't work. Scroll works. Any scheduled fix for that? Would be cool to move to flatpack completely.

Asked by osprey.alexandr 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Remember Download lastDir (real file system directory)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked. But lastDir is not a real dire… (read more)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked.

But lastDir is not a real directory I can navigate, such as /run/user/1000/doc/3dcccd48

This causes the user needs to navigate sometimes very long system directory tree for each successive file download.

In about:config I set:

 browser.download.lastDir 
 browser.download.lastDir.savePerSite	false	
 browser.open.lastDir

But every time these are obfuscated to something like: /run/user/1000/doc/3dcccd48

This introduces about 10 user interactions with mouse/keyboard for each file I download in succession.

How do I get FF to stop obfuscating real system directories for "lastDir"

Really really appreciate the help :)

Asked by tribhuvanji 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Restore firefox command line UBUNTU

Hello Firefox team, I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox… (read more)

Hello Firefox team,

I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/ .mozilla/firefox.bak ``` After that I lost all the bookmarks, passwords and important information

How could I restore that please? I really need the help

Thanks

Asked by ismael95bcn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Much broken after update to 110.0.1 (64-bit) on Ubuntu

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken. For example, when making a new account, the password manager… (read more)

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken.

For example, when making a new account, the password manager pops up asking if you want to save the username/password, but if you mouse over to that popup then as soon as you enter it it just disappears. When logging in somewhere, if there are multiple choices for userid (say with different dates) none can be chosen. You mouse down to the popup with the choices and there's a weird stroboscopic action where the popup disappears and is recreated as fast as it can, over and over, and nothing can actually be clicked on. If you type in the userid then try to enter the password the same thing happens. It's not possible to use the password manager anymore, both fields need to be typed in manually.

Another example is the search field. If you type something and there are several options from previous searches, and you try to mouse down to pick one, the popup disappears. If you click the search keyword again it highlights as for replacement, then you have to click it again (removing highlight) and only then can you mouse down and choose a search engine.

etc etc etc! All this stuff worked great until the upgrade happened (in the background) and now many things are a huge pain in the ass. Arrgh!

% uname -a Linux spunky 5.4.0-144-generic #161~18.04.1-Ubuntu SMP Fri Feb 10 15:55:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

I tried disabling all add-ons then restarted but made no difference. Password manager is unusable.

Asked by ian179 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

how to add to menu for right click on selected text

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have opti… (read more)

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Asked by alabamatoy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Merge titlebar with Menu Bar

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now. I noticed that (by default, at least) the FireFox titlebar has disappeared. What would h… (read more)

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now.

I noticed that (by default, at least) the FireFox titlebar has disappeared. What would have been its contents are shown on the tab-label, though I usually have enough tabs open that only a few letters of the title are visible.

That being said, about 75% of the space is empty on the Menu Bar, which only lists File Edit View History Bookmarks Tools Help Why not show the page title in a pane on the right-end (or middle) of the Menu Bar?

Asked by Carl 1 year ago

Last reply by Carl 1 year ago

  • Archived

Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (read more)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

Asked by CMayer1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

my headset stopped working with Firefox, but ok with Chrome

I see an archived question that's similar but no real answer was provided. I'm running Ubuntu 22 and I've checked to see if there's a way to only mute Firefox but so far… (read more)

I see an archived question that's similar but no real answer was provided.

I'm running Ubuntu 22 and I've checked to see if there's a way to only mute Firefox but so far I have not found anything. Chrome works fine. Videos and audio clips play fine. My Audacity and other editing tools work fine. Only Firefox refuses to play any audio.

Asked by azwedge 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

With the Firefox Browser 110.0 I am getting BIG time delays to do anything

I'm not sure if this is a Firefox issue or not, but I use Firefox because (1) it is the default browser within Linux Ubuntu 22.04 LTS, and (2) I prefer it over the more w… (read more)

I'm not sure if this is a Firefox issue or not, but I use Firefox because (1) it is the default browser within Linux Ubuntu 22.04 LTS, and (2) I prefer it over the more widely used Google Chrome or Chromium.

Let me first tell you that I run an AMD 5950X CPU with an EVGA RTX 3080-Ti GPU and have Xfinity Cable. I am also running a behind the scenes program called BOINC using 30 of my 32 "threads" available.

When I open Firefox and do my browsing, I usually only open no more than 4 or 5 browser tabs at once because of my CPU cores/threads limitations. But with this latest episode of updated Firefox it now has a tendency more often than not to 'hang' and stall. I need to click my mouse outside of the Firefox window to get one of the windows to respond. Also, if I try to exit Firefox it also hangs and when I go outside the Firefox window it will then ask if I want all windows closed - which I say yes to. Then I wait a few seconds and open Firefox and it opens all the same windows I had before.

I hope I'm stating this correctly, but regardless, the previous versions did not do this.

I may just have to switch and use Chromium if this continues.

George Generke

Asked by George 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

uetooth Sound

I'm Using ubuntu 18.04 my bluetooth audio stopped working to my S8 earbuds. They are connected OK, but no sound. Works on Chromium and Firefox on Windows, so it's not the… (read more)

I'm Using ubuntu 18.04 my bluetooth audio stopped working to my S8 earbuds. They are connected OK, but no sound. Works on Chromium and Firefox on Windows, so it's not the earbuds.

Something has probably changed in the config file, but I don't know where to look.

Asked by nederlansk 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox doesn't recognise my primary e-mail address for Firefox Account sign in, with message "Primary account e-mail required for sign in"

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run F… (read more)

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

Asked by stefaan1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox starts up under other windows

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When… (read more)

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When I try to open new window in an already running browser, it does it properly. In my mind, it's really uncomfortable and unintuitive behavior so it will be good if I can fix this issue and make Firefox starts up normally (on top of other windows) like all other applications in my system. I'm currently running on 64-bit Ubuntu 22.04. Firefox (snap) version 109.0.1.

Thank in advance for any help or advice regarding my problem.

Asked by 0x10f05f 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox 56 won't start after Ubuntu update to 22/04

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but st… (read more)

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but still diesn't work. Crash reporter Info:

BuildID: 20171024165158 CrashTime: 1668330446 InstallTime: 1511200869 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1345 StackTraces: {"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV"},"main_module":0,"modules":[{"base_addr":"0x400000","code_id":"e902591ae0f95fc2d08568b55371946777efb178","debug_file":"firefox","debug_id":"1A5902E9F9E0C25FD08568B5537194670","end_addr":"0x425000","filename":"firefox","version":""},{"base_addr":"0x7f531ff63000","code_id":"00000000000000000000000000000000","debug_file":"locale-archive","debug_id":"000000000000000000000000000000000","end_addr":"0x7f53204d8000","filename":"locale-archive","version":""},{"base_addr":"0x7f5320cd9000","code_id":"04187216cb7877915465dee60e6da977","debug_file":"libgpg-error.so.0.32.1","debug_id":"1672180478CB91775465DEE60E6DA9770","end_addr":"0x7f5320cff000","filename":"libgpg-error.so.0.32.1","version":""},{"base_addr":"0x7f5320cff000","code_id":"d47f176786ef6963354da1e56ab6e657","debug_file":"libgcrypt.so.20.3.4","debug_id":"67177FD4EF866369354DA1E56AB6E6570","end_addr":"0x7f5320e3c000","filename":"libgcrypt.so.20.3.4","version":""},{"base_addr":"0x7f5320e3d000","code_id":"3c90cd09d59aace89ed7a61dd870dbae","debug_file":"libcap.so.2.44","debug_id":"09CD903C9AD5E8AC9ED7A61DD870DBAE0","end_addr":"0x7f5320e48000","filename":"libcap.so.2.44","version":""},{"base_addr":"0x7f5320e48000","code_id":"0e43925544eb9541027c39e25ba5a148","debug_file":"liblz4.so.1.9.3","debug_id":"5592430EEB444195027C39E25BA5A1480","end_addr":"0x7f5320e68000","filename":"liblz4.so.1.9.3","version":""},{"base_addr":"0x7f5320e68000","code_id":"22a62bd177a834592a7f75aa2c0dd20b","debug_file":"libzstd.so.1.4.8","debug_id":"D12BA622A87759342A7F75AA2C0DD20B0","end_addr":"0x7f5320f37000","filename":"libzstd.so.1.4.8","version":""},{"base_addr":"0x7f5320f37000","code_id":"d63a59a8518543ac131eca82261c9509","debug_file":"liblzma.so.5.2.5","debug_id":"A8593AD68551AC43131ECA82261C95090","end_addr":"0x7f5320f62000","filename":"liblzma.so.5.2.5","version":""},{"base_addr":"0x7f5320f62000","code_id":"0c5a119201caf9dabc11a2d98b6210d1","debug_file":"libICE.so.6.3.0","debug_id":"92115A0CCA01DAF9BC11A2D98B6210D10","end_addr":"0x7f5320f7c000","filename":"libICE.so.6.3.0","version":""},{"base_addr":"0x7f5320f7f000","code_id":"67ef75f006a7abbe790929ec2f52d90b","debug_file":"libSM.so.6.0.1","debug_id":"F075EF67A706BEAB790929EC2F52D90B0","end_addr":"0x7f5320f8a000","filename":"libSM.so.6.0.1","version":""},{"base_addr":"0x7f5320f8a000","code_id":"ac1ed077cc51db664565dff19ed546b4","debug_file":"libsystemd.so.0.32.0","debug_id":"77D01EAC51CC66DB4565DFF19ED546B40","end_addr":"0x7f5321050000","filename":"libsystemd.so.0.32.0","version":""},{"base_addr":"0x7f5321051000","code_id":"cfb263263cf654ede7499b404a301ed1","debug_file":"libgthread-2.0.so.0.7200.4","debug_id":"2663B2CFF63CED54E7499B404A301ED10","end_addr":"0x7f5321056000","filename":"libgthread-2.0.so.0.7200.4","version":""},{"base_addr":"0x7f5321056000","code_id":"6ca4eb82ad06e6abb249fe79f734dd75","debug_file":"libXt.so.6.0.0","debug_id":"82EBA46C06ADABE6B249FE79F734DD750","end_addr":"0x7f53210c3000","filename":"libXt.so.6.0.0","version":""},{"base_addr":"0x7f53210c4000","code_id":"f50f2e1a1c791f298b83a6fa846e9ebc","debug_file":"libcairo-gobject.so.2.11600.0","debug_id":"1A2E0FF5791C291F8B83A6FA846E9EBC0","end_addr":"0x7f53210d0000","filename":"libcairo-gobject.so.2.11600.0","version":""},{"base_addr":"0x7f53210d0000","code_id":"2406c5626434b7ea1072d50202930c95","debug_file":"libdbus-1.so.3.19.13","debug_id":"62C506243464EAB71072D50202930C950","end_addr":"0x7f532111e000","filename":"libdbus-1.so.3.19.13","version":""},{"base_addr":"0x7f532111e000","code_id":"e002ade3184386a441b176c50521f5e8","debug_file":"libdbus-glib-1.so.2.3.5","debug_id":"E3AD02E04318A48641B176C50521F5E80","end_addr":"0x7f5321149000","filename":"libdbus-glib-1.so.2.3.5","version":""},{"base_addr":"0x7f5321149000","code_id":"a316eec4bc9220560ba37ae6245d70050d139fe1","debug_file":"libxul.so","debug_id":"C4EE16A392BC56200BA37AE6245D70050","end_addr":"0x7f5326594000","filename":"libxul.so","version":""},{"base_addr":"0x7f532662e000","code_id":"3c1e7b0fcb3346e9131abd0177acd997","debug_file":"libmd.so.0.0.5","debug_id":"0F7B1E3C33CBE946131ABD0177ACD9970","end_addr":"0x7f532663b000","filename":"libmd.so.0.0.5","version":""},{"base_addr":"0x7f532663b000","code_id":"0ce6f2ae4544d8e3090d4f9c13091d73","debug_file":"libbrotlicommon.so.1.0.9","debug_id":"AEF2E60C4445E3D8090D4F9C13091D730","end_addr":"0x7f532665e000","filename":"libbrotlicommon.so.1.0.9","version":""},{"base_addr":"0x7f532665e000","code_id":"690ec04bc22a8a139b90eb5440d69a34","debug_file":"libbsd.so.0.11.5","debug_id":"4BC00E692AC2138A9B90EB5440D69A340","end_addr":"0x7f5326675000","filename":"libbsd.so.0.11.5","version":""},{"base_addr":"0x7f5326676000","code_id":"21d48c3fc2f3312ed160581cdbb06df7","debug_file":"libdatrie.so.1.4.0","debug_id":"3F8CD421F3C22E31D160581CDBB06DF70","end_addr":"0x7f532667f000","filename":"libdatrie.so.1.4.0","version":""},{"base_addr":"0x7f532667f000","code_id":"5d0858ca490b809be05810d6fe592eb6","debug_file":"libpcre2-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StartupCrash: 1 StartupTime: 1668330446 ThreadIdNameMapping: Throttleable: 1 UptimeTS: Vendor: Mozilla Version: 56.0.2

Asked by Poul Qulai 1 year ago

Last reply by jonzn4SUSE 1 year ago