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My firefox data is lost, how can I get it back?

Suddenly my firefox crashed, it is more, it ate the ram, I have 32 in ram and I get to consume more than 25, I don't know what happened, so I reset it and deleted the ent… (read more)

Suddenly my firefox crashed, it is more, it ate the ram, I have 32 in ram and I get to consume more than 25, I don't know what happened, so I reset it and deleted the entire account and when I wanted to synchronize, I already had nothing of data.

Asked by Ghoser 2 weeks ago

Last reply by FredMcD 2 weeks ago

after autoupdate to 84, bookmarks, customizations, and add-ons are gone

Problem solved with this support article: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles After the automatic update to Firef… (read more)

Problem solved with this support article: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles


After the automatic update to Firefox version 84, all my bookmarks, customizations, and add-ons are missing.

I saw something on the upgrade notice page when Firefox first ran (after the upgrade) about syncing to the previous version of Firefox to restore my bookmarks and other custom items, but I cannot find those instructions on the Firefox support site.

How do I get back all the things now missing?

Thank you.

Asked by robinel. 2 weeks ago

Last reply by FredMcD 2 weeks ago

sync status out of date

I have two computers "A" and "B", side by side, both logged in to Firefox accounts. on A, settings/clients shows J's Firefox on A current device J's Firefox on B Last see… (read more)

I have two computers "A" and "B", side by side, both logged in to Firefox accounts.

on A, settings/clients shows J's Firefox on A current device

J's Firefox on B Last seen 4 months ago

and on B J's Firefox on B current device

J's Firefox on A Last seen 4 months ago.

They are literally 6 feet apart. Both running 84.0.1 (64-bit). Ran "Sync now" on both, "Refresh status" on both.

What gives?

Asked by jheinmoz 3 weeks ago

Last reply by FredMcD 3 weeks ago

Installed firefox on second similar device

I have been using Firefox on a surface pro 4. I recently bought a second surface pro 4, and installed Firefox on it as well. I used the second device to browse, and this … (read more)

I have been using Firefox on a surface pro 4. I recently bought a second surface pro 4, and installed Firefox on it as well. I used the second device to browse, and this filled up my top visited sites columns with new thumbnails.

Trying to use the original device, and all of my saved thumbnails with the important websites are gone. It would seem that my first device has synced to the second device, instead of the other way around.

Is there a way to revert to my original layout, before this sync, without having to try to remember all four columns, and pin them manually?

Asked by etownsend1112 3 weeks ago

Last reply by FredMcD 3 weeks ago

Cannot login to account, it doesn't exist?

Hi, I have just set up a Linux desktop running Pop OS, I am not able to login to my Firefox sync for my normal account it just directs me to the create an account page. M… (read more)

Hi,

I have just set up a Linux desktop running Pop OS, I am not able to login to my Firefox sync for my normal account it just directs me to the create an account page. My phone and windows machine are still logged into this account using Firefox sync. I tried to create an account using the same email and password and it has now locked that email because I didn't receive the verification email to confirm it. Has anyone had this issue before?

Thanks in advance,

Oz

Asked by ozzcer221998 3 weeks ago

Last reply by cor-el 3 weeks ago

I had to reset my password now SYNC has been reset. wheres my stuff?

I just got a new laptop, still had the old one and the last thing I did was SYNC, then shutoff my old laptop. had to go out so I resumed later, turned on my new laptop tr… (read more)

I just got a new laptop, still had the old one and the last thing I did was SYNC, then shutoff my old laptop. had to go out so I resumed later, turned on my new laptop tried to login and every password would not work.... got locked out had to wait 15 min, I said forget it im not trying again let me reset it, and just move on... so i did, reset it on my phone and then logged in on my laptop. yay!!! NOT. no synced tabs or devices

Asked by hec_is 3 weeks ago

Last reply by jscher2000 3 weeks ago

How to restore my old Firefox associated history?

Hi Folk, I would like to restore my browsing history from my older version. Today I have purchased a new laptop installed new windows and install Firefox. I have seen not… (read more)

Hi Folk,

I would like to restore my browsing history from my older version. Today I have purchased a new laptop installed new windows and install Firefox. I have seen nothing showing in browsing history only one website that I can browse. Calming Pets Bed

Asked by Anna Jullian 3 weeks ago

Last reply by Wesley Branton 3 weeks ago

Sync aon

Kindly help me fix the sync on feature. Whenever i try to log in and click sync on, I always get an error that I already tried so many times and try it after couple of mi… (read more)

Kindly help me fix the sync on feature. Whenever i try to log in and click sync on, I always get an error that I already tried so many times and try it after couple of minutes even though it's my 1st log in for the day.

Asked by vallejor 3 weeks ago

Last reply by cor-el 3 weeks ago

Bookmarks and password History

hi.. I have done new windows 10 in my laptop . prior to that I synchronized my all data with firefox account now when i signed in again i have lost access to all my book… (read more)

hi.. I have done new windows 10 in my laptop . prior to that I synchronized my all data with firefox account now when i signed in again i have lost access to all my bookmarks and history and all other data.please help me.

Asked by Zohaib Salman 3 weeks ago

Last reply by cor-el 3 weeks ago

Mozilla Addon Syncing

I installed idm extension on firefox for windows. Since I was logged in to the firefox with firefox account, when I tried logging in to the firefox on linux this idm exte… (read more)

I installed idm extension on firefox for windows. Since I was logged in to the firefox with firefox account, when I tried logging in to the firefox on linux this idm extension got enabled over there as well. Since IDM software is only available for windows it doesn't make any sense to have that extension on linux. So I removed it on linux firefox. What syncing did is it removed it on firefox on windows as well. Now I want it on firefox on win but not on firefox on linux. What should I do?

Asked by yjappmaker 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox Browser will not receive history from iOS

Firefox Browser will not receive history from iOS, how to fix? Everything else seems to work except history syncing. However, I still can sync history TO my phone, but no… (read more)

Firefox Browser will not receive history from iOS, how to fix? Everything else seems to work except history syncing. However, I still can sync history TO my phone, but not from it.

Asked by danielsstamper 4 weeks ago

Last reply by Tevin 3 weeks ago

Loading a 'Cart' through synced tab

I've logged in to Firefox on various devices and can successfully view synced tabs. However, when a tab is a website that had a shopping cart full of things I'd like to o… (read more)

I've logged in to Firefox on various devices and can successfully view synced tabs. However, when a tab is a website that had a shopping cart full of things I'd like to order the cart items don't come across on other devices. Any idea to how to get the cart information to sync through Firefox's 'synced tabs'?

Thanks!

Asked by matthewmachen 4 weeks ago

Last reply by Tevin 3 weeks ago

I lost all my login details after reinstaling windows

When i login in with change password i lost my login details, i use sync but nothing happen :T Help me i cant login anywhere because i use invented passwords by firefox … (read more)

When i login in with change password i lost my login details, i use sync but nothing happen :T Help me i cant login anywhere because i use invented passwords by firefox

Asked by dawid.dobrz 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago

"Sorry. We’ve locked your account". -> How do I reopen my account?

Hi I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email acc… (read more)

Hi

I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email account again: xxx@sol.dk - but how do I unlocke it, so that I can sync my stuff to my new, re-installed firefox browser??

When I press the link 'let us know' (see photo), I'm redirected to this page: https://support.mozilla.org/en-US/ And I'm stuck, I can't seem to figure out how to solve this..

Hope you can help me! Kind regards

Asked by blomstergirl 1 month ago

Last reply by cor-el 1 month ago

Bookmarks are gone on new laptop

Hi, I bought a new laptop. The old one is gone. I signed in with my firefox profile on Sync. But none of my bookmarks can be found. Not in the bookmark toolbar (wich I or… (read more)

Hi, I bought a new laptop. The old one is gone. I signed in with my firefox profile on Sync. But none of my bookmarks can be found. Not in the bookmark toolbar (wich I organised to my liking) and not in the menu. I am panicking here ;-).

Asked by yboussen 1 month ago

Last reply by jonzn4SUSE 1 month ago