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Can't sync or sign out

After logging in to my Firefox account, I am unable to sync or sign out. When I manually try syncing it just spins forever without doing anything. When I sign out and an… (read more)

After logging in to my Firefox account, I am unable to sync or sign out.

When I manually try syncing it just spins forever without doing anything. When I sign out and and confirm, nothing happens. I have tried restarting my machine and Firefox multiple times but the issue persists. This is very strange.

Windows 10 Firefox 89.02

Asked by mike.hamer 3 months ago

Last reply by ledezmacjl1 1 day ago

Most recent history always shows the same page

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows i… (read more)

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows is an email from 2016 that I haven’t visited for years. Any idea why this is stuck or how to fix it? (Yes, this has been happening since 2016, but I just now decided to try to fix it instead of living with the bug)

Asked by Caleb Perhne 6 days ago

Last reply by cor-el 6 days ago

Restore my data

Hello guys, my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i fo… (read more)

Hello guys,

my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data

thx in advance

Asked by blackghost989881 6 days ago

Last reply by Yash R 5 days ago

Firefox password

Im signed into my firefox account right now so i havent lost anything but i dont remember my password so i cant create a recovery key without it which means the only way … (read more)

Im signed into my firefox account right now so i havent lost anything but i dont remember my password so i cant create a recovery key without it which means the only way ill keep everything is basically i never sign out, can someone please help me? is there a way to retrieve your password if you are still signed in ?

Asked by Faerie Caster 5 days ago

Last reply by cor-el 4 days ago

Firefox is asking for login to my accounts every time I start a new session

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging … (read more)

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging in for each session and this affects my work. Please help in fixing this problem so that Firefox remembers my password over multiple sessions and so that I don't have to log in unless I log out

Asked by deepa_c 5 days ago

Last reply by jscher2000 5 days ago

HTML Import not working

Hi, HTML import function is not working. Trying to copy bookmarks to a new computer. Briefly get the activity indicator, when I click on "Import Bookmarks from HTML" and … (read more)

Hi, HTML import function is not working. Trying to copy bookmarks to a new computer. Briefly get the activity indicator, when I click on "Import Bookmarks from HTML" and then nothing happens. Would be ok with using the Sync function, as I do with others here, but afraid it will overwrite my current bookmarks.

Please help. Thanks. [email]@wi.rr.com

Asked by rickz1 3 days ago

Last reply by cor-el 3 days ago

I forgot the main email address form my old Firefox account

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now. I've used… (read more)

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now.

I've used Firefox for many years back in the day, but I can't log in my old account because it seems my old email has been replaced by another one, and my email is now the secondary email for that account.

So every time I try to log in, I just get a message "needs main email address", which I, unfortunately, don't remember. I tried all addresses I have, but none of them worked.

I need help to either get access to my old account or at least delete it.

Any help would be much appreciated.

I can share the email address I'm speaking of upon request.

Asked by Wagnelles 2 days ago

Last reply by cor-el 2 days ago

Lost Bookmarks after computer re-image

I had an extensive collection of bookmarks I used frequently and in the past was able to recover them through Firefox sync. My computer was recently re-imaged by my compa… (read more)

I had an extensive collection of bookmarks I used frequently and in the past was able to recover them through Firefox sync. My computer was recently re-imaged by my company and I had to reinstall Firefox. This time when I logged into sync the bookmarks did not re-appear. I cannot connect my device to my previous profile on this machine because it has been replaced, but when I look at enrolled devices it still identifies my previous profile on this machine as active. Is there a way to recover the bookmarks from this previous profile instance? Are these bookmarks still saved somewhere in the cloud?

Asked by scott.rollen 1 day ago

Last reply by cor-el 1 day ago

FireFox Tech Help

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is t… (read more)

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is there a way to export my browsing history from safari to firefox?

Asked by jas.alvarez002 1 day ago

Last reply by TNorth 6 hours ago

Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (read more)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Asked by april.ross 11 hours ago

Last reply by jscher2000 11 hours ago

  • Archived

I can't see anything to confirm that I'm not a robot! The box is empty.

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What setti… (read more)

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What settings may be wrong?

Asked by Elmerot 11 years ago

Last reply by John99 10 years ago

  • Archived

e for the iPhoneAfter downloading Firefox Hom, I restarted Firefox but was not prompted to create an account.

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not … (read more)

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not prompted to create an account (Step 2). So I'm stuck.

Asked by mnicholas@unica.com 11 years ago

Last reply by Michael Verdi 11 years ago

  • Archived

Firefox Sync: Must all Firefox versions be the same?

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug … (read more)

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug the reason.)

So, will Firefox Sync work with this mix?

Thanks

Asked by ddrane 11 years ago

Last reply by TonyE 11 years ago

  • Archived

Sync won't install. I've tried several times on both XP and Vista machines, and after install/restart - nothing. No desktop icon, no screen prompts - its like nothing happened. Feels like a waste of time!

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've… (read more)

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

Asked by john_wigham 11 years ago

Last reply by cor-el 11 years ago

  • Archived

when trying to set up sync, why does it always tell me invalid email address?

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email add… (read more)

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

Asked by BootyGuy 11 years ago

Last reply by rinehart 10 years ago

  • Archived

Installed sync on Firefox 3.6.8. I receive error message: Server Incorrectly Configured. How to fix it?

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectl… (read more)

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectly Configured and hangs up. How to fix it?

Asked by januszb 11 years ago

Last reply by jscher2000 11 years ago

  • Archived

Why do I have to Setup Sync everytime I open Firefox? Shouldn't it stay setup once you do it until you disconnect?

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I mak… (read more)

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I make it so that once it is setup I don't have to do it again?

Asked by TimOwen 11 years ago

Last reply by xxswfxx 10 years ago