Firefox Support Forum

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

This "half-answer" summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open in 3 FF windows on Mac1. I need to open all 40 tabs (which can all be in one window if that's easier) on Mac2.

On Mac 2, I can see the list of open tabs from Mac1 when I click the account name (after clicking the "hamburger patties"). If I click on one of them, that tab is opened on the current tab... terrific - BUT, I don't want to repeat this 40 times!!

Is there no way to select ALL tabs, or export all open tabs to a file - or something that makes a little more sense than repeating a task 40 times?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

History and addons have synced succesfully, but despite trying various things, bookmarks have not. I am unable to access the previous machine on which they originate because of a catastrophic failure. Any help?

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/bookmarks to tiles in the New Tab screen. I customized my New Tab with 9 rows of tiles, 72 pinned sites, a very useful & convenient feature.

I got a new laptop for work, installed Firefox and logged into my Firefox account. I ran Sync to copy some open tabs over to the browser in my old laptop. Somehow the sync picked up the setting of having 72 tiles on the New Tab page, on the new laptop, which was great; but instead of my pinned sites, the 72 tiles were populated by random sites (presumably pulled out of browsing history). No worries; I'd expected that I'd have to manually configure the new laptop's browser anyway.

But then when i logged into my old laptop this morning I was dismayed to see that the pinned sites were gone! The 72 tiles are still there, but the pinned sites have been replaced by random ones. Now I'll have to reconfigure my old laptop's browser as well. :-(

My question: is there any way to restore the previous pinned sites without having to re-pin them all manually? And once they're all back in place, is there some way to export/save/lock them, so this won't happen again? If having Sync enabled across my two devices is going to randomly wipe out my pinned sites, then I suppose the New Tab tile functionality is not so useful and I'll just use an old-fashioned Bookmark list.

Thanks in advance for any insights!

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll have to make a new one and carry over my bookmarks/settings/addons etc. manually.

I need to reset my password and I have all my firefox files from "appdata/roaming//monzilla/firefox" but will I be able to restore all my data from it after the reset or will the reset prevent anything? Will it work?

I want to be able to sync my data and know my password for this account.

I am aware that there is a guide for restoring profile data, but I dont know what happens after I reset the password and still try to restore the profile.

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update. If I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons and settings. I am able to usually manually move my bookmarks to the new profile via the files stored locally. I really need access to the settings and extensions, so it would be great if someone can help me to recover them. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update And I tried this https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Hello

I do not understand how firefox sync is supposed to work. I have a desktop and a laptop. The desktop is FF 85 on Linux Mint (I cannot get a later version due to some querk) The laptop is 99 on Windows 10 Both are signed in to sync but my bookmarks were scrambled so I signed out the laptop and cleared the profile, cleaned up the bookmarks in the desktop and to be safe I tried just syncing the tabs, not the bookmarks, by opening the fresh firefox on the laptop and signing in again. In the sidebar under my account icon I clicked "Synchronise now" and the open tabs from my desktop appeared in a list underneath, jumbled up. (I have 2 separate windows open on the desktop with different tabs in each, but this separation was not followed either, there didn’t seem to be any provision for syncing tabs in two separate windows)

But the row of tabs didn’t open, all I can do is open them one by one from the list on the right, this is a slow process as every time I click on a tab in the list the new page opens in the same single tab, not a new one, but the sidebar closes again.

Is this what’s supposed to happen? I was expecting the synced row of tabs to open automatically.

This feature would have been useful as my OS on the desktop, (Linux Mint) tends to crash and to have the on the laptop would be a good backup.

Incidentally the other way I try to back up the lost tabs is to select them all and bookmark them to a new folder which I call “backup” but it seems this doesn’t necessarily duplicate them, which I would prefer, so any of the open tabs that were previously bookmarked risk being removed from the original bookmarked folder, without my noticing, and I am therefore reluctant to delete the backup folder without checking that it doesn’t contain the only bookmark of a page.

When I came back to syncing the bookmarks, how do I avoid them getting scrambled again?

Hello

Google has a service called "Takeout" through which users can download all of Chrome's synchronized data, including history and bookmarks, in a zip file.

Does Mozilla have such a service for Firefox sync?

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.

The problem is they do not appear in https://accounts.firefox.com/settings#connected-services so I cannot remove them. Only the actual devices I am using appear there.

Any ideas?

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem:

1. Firefox view works on my laptop and seems to work on my phone, but does not work on my desktop.

For reference:

• Desktop (doesn't have view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
• Laptop (has view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
• Both devices are running Firefox 106.0.2 (64-bit)

I have already:

• Made sure "Open Tabs" is enabled for sync on all devices
• Looked for the firefox view in the "Customize Toolbar" menu
• Disabled / Re-enabled Firefox-View in about:config

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, preferences...) and I did not find the folder "old firefox data" on my desktop. Is there a way to get back all those data please?

Many Thanks