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Firefox Sync isn't syncing add-ons to my laptop. I have enabled it and restarted. Help?

I have recently bought a new laptop, I've installed Firefox, logged into Sync checked all the boxes to sync everything but my add-ons aren't syncing. What should I do? P… (read more)

I have recently bought a new laptop, I've installed Firefox, logged into Sync checked all the boxes to sync everything but my add-ons aren't syncing.

What should I do?

P.S. I've already restarted my PC and disabled Avast.

Asked by agejevdominik 3 years ago

Answered by agejevdominik 3 years ago

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Sync encountered an error while syncing: Unkown error (GET fail 503 in log)

I'm getting an unknown error while firefox is trying to sync. The log is available at http://pastebin.mozilla.org/6474503 I disconnected/connected again, created a new pr… (read more)

I'm getting an unknown error while firefox is trying to sync. The log is available at http://pastebin.mozilla.org/6474503

I disconnected/connected again, created a new profile but the error persists.

Thank you in advance!!!

Asked by jsalatas 7 years ago

Answered by the-edmeister 7 years ago

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Permanently deleting history from firefox account

I cleared the browsing history on my main computer with sync turned on. Then I went and set up a print server, installed firefox and signed into sync my account to access… (read more)

I cleared the browsing history on my main computer with sync turned on. Then I went and set up a print server, installed firefox and signed into sync my account to access saved bookmarks for printing, and all the history that I had previously deleted was again loaded. How can I delete browsing history so it is also deleted from my account? This seems like a serious privacy concern not to be able to clear synced history, and hopefully there is a way aside from deleting one's account?

Asked by gothicsurf 5 years ago

Answered by FredMcD 5 years ago

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Lost synced tabs. Is there a way to restore?

Hi! Started Firefox and it complained about some kind of problem. Then it asked if I want to restore my previous session. I said yes but it didn't. Lost all my open tabs.… (read more)

Hi! Started Firefox and it complained about some kind of problem. Then it asked if I want to restore my previous session. I said yes but it didn't. Lost all my open tabs. Looked in sync, but they're all gone. Is there w way to restore?

Asked by draito 3 years ago

Answered by jscher2000 3 years ago

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Lost account data after reinitialisation my password

Hello everyone, Thanks for taking the time to help me! Today my Firefox's update to 78 bugged and forced me to reinstall it. After completing the new installation, I was … (read more)

Hello everyone,

Thanks for taking the time to help me!

Today my Firefox's update to 78 bugged and forced me to reinstall it. After completing the new installation, I was asked to connect on my Firefox's account. Unfortunatly, I couldn't remember at all my password which I didn't type for years and was forced to reinitialize it, leading to a total erase of my account's datas : saved password, markbooks etc.

I would like to know if, in the case the erased datas are temporary saved (for emergencies maybe), if it would be possible to restore my old ones or download and import them, as I terribly need them.

I'm looking forward a happy ending, hopefully.

Yours

Asked by antoine.gordien 1 year ago

Answered by Wesley Branton 1 year ago

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Can't rename devices in Sync anymore

There used to be an option in the Sync "Firefox Accounts" (Prefs > Sync > Manage devices) to rename devices. It seems it has been removed (probably recently, my bet… (read more)

There used to be an option in the Sync "Firefox Accounts" (Prefs > Sync > Manage devices) to rename devices.

It seems it has been removed (probably recently, my bet in the past couple months). This is not a big issue by any mean, but I do find a device name like "hostname" significantly easier to parse than "username's Firefox on hostname".

If the device renaming feature has been relocated, I'd be glad to know where it is now. If the feature has been removed entirely, and this is not the best place for this sort of feedback, I'd be happy to try and post in a more appropriate place I would be pointed to.

Asked by bonob 2 years ago

Answered by cor-el 2 years ago

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Cannot set up Sync: sync button missing in menu

On my work computer I downloaded and installed FF 61.0.2 as a PortableApp. After starting, it has no SYNC button in its menu, so I cannot initiate SYNC with my other devi… (read more)

On my work computer I downloaded and installed FF 61.0.2 as a PortableApp. After starting, it has no SYNC button in its menu, so I cannot initiate SYNC with my other devices. I followed the solution to a similar question (https://support.mozilla.org/en-US/questions/1214040), but there is no "Firefox Account" in the left column. But at the top of the preferences page there is a message "Your organization has disabled the ability to change some options." I found out that this has to do with the config option identity.fxaccounts.enabled having a false value. Indeed, in the about:config screen, the setting "identity.fxaccounts.enabled" has the value false and its status is locked. How do I unlock this setting?

What I already tried: Search the PC for mozilla.cfg and check for the statement lockPref("identity.fxaccounts.enabled", false).

There is a file C:\Program Files\Mozilla Firefox\mozilla.cfg, but it does not contain the text identity.fxaccounts.enabled. In fact, there is a complete FF installation in C:\Program Files\Mozilla Firefox but this company-managed FF-version also does not have the "Sign in to sync" button. This was the reason to install the up-to-date PortableApps version in the first place. I have searched the complete C:\Program Files\Mozilla Firefox directory for the text identity.fxaccounts.enabled; the only relevant occurrence is in file browser/omni.ja: pref("identity.fxaccounts.enabled", true). (The other occurrences are read accesses.)

Asked by kwetal 3 years ago

Answered by kwetal 3 years ago

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My accouint as locked. Please unlock my firefox account.

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the lin… (read more)

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the link to resend the confirmation email, but still did not receive it (I also checked my spam folder). Now when I try to log into the Firefox account I created, I am told "Sorry. We’ve locked your account. The confirmation email we sent to xxxx@xxxx.com was returned and we’ve locked your account to protect your Firefox data.". I have checked that my email account successfully receives other emails. How can I unlock my new Firefox account?

Asked by bobbytod 3 years ago

Answered by cor-el 3 years ago

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For how long does Firefox store browsing history in the cloud?

I am aware that Firefox stores a specific number of items in the browsing history locally until it starts to hit the performance. But, is there any time-limit or a specif… (read more)

I am aware that Firefox stores a specific number of items in the browsing history locally until it starts to hit the performance. But, is there any time-limit or a specific number of items for history being stored in the cloud with Firefox account?

Asked by Subhadeep Dey 1 year ago

Answered by cor-el 1 year ago

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Not able to find my saved passwords after updating Firefox

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created w… (read more)

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created when the FF updates. Now when I saw I lost all of my saved password bookmarks etc. I had more than 400 saved password :/ Its breaking my mind, What should I do. I used to delete the Old Firefox Data folder but happily nothing happened until now, How should I get back my previous data. ? I had very important passwords saved in that history. Even though I turned on the firefox sync but I didn't found any password still. Any help will be highly appreciated.

Asked by Ahsan 1 year ago

Answered by jscher2000 1 year ago

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How can I prevent Firefox Sync from synchronizing the enabled/disabled status of addons?

I like that Firefox Sync can synchronize which addons are installed in my browsers, but I don't like that it insists on also synchronizing their enabled/disabled status. … (read more)

I like that Firefox Sync can synchronize which addons are installed in my browsers, but I don't like that it insists on also synchronizing their enabled/disabled status.

I have a desktop, a laptop and a work computer, and I can't or don't want to run all addons everywhere. For example, I want to run NoScript at work, but I don't want to run it at home because I have something implemented at the router level.

Do I have any options besides throwing the baby out with the bathwater by disabling addon sync altogether?

Asked by HunterZ 8 years ago

Answered by HunterZ 8 years ago

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Sync setup - Says cookies are disabled when they are not

Hello, I was about to switch to new Firefox from Chrome, but I am unable to create an account or login to Firefox sync due to error that says that "Cookies and local stor… (read more)

Hello,

I was about to switch to new Firefox from Chrome, but I am unable to create an account or login to Firefox sync due to error that says that "Cookies and local storage are required"

I am pretty computer-savvy and enabling cookies is very simple for me, however, no matter what I do (set cookies enabled, third party cookies enabled, third party cookies kept until they expire, add site to whitelist, etc. Even tried running Firefox as an administrator) the message still appears:

Cookies and local storage are required

Cookies are still disabled


So this must be some kind of a bug on your side.

Asked by unknownG 3 years ago

Answered by unknownG 3 years ago

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no longer have access to email. I was using ,y firefox account fine, but now after I log in you ask verification code which is sent to the old nonactive email.

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Th… (read more)

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Then firefox modified the agreement and now sends verification codes to that email, which I no longer have access to. I am able to login in my account using the login and password , however firefox now wont allow me to change the email to the new one to receive verification code. I need access to my bookmarks and saved passwords NOW! Firefox had no rights to unilaterally change the agreement without notice to the customer. Firefox had no right to impose the verification email without letting the customer make sure his email can still recieve verification codes. Firefox failed to provide customer support because it doesnt even have a technical support email or phone number like a registered business should have. I lost access to my bookmarks and saved passwords because of negligence and reckleness of Firefox in failing to notify the customer to change the email to make sure the email can receive incoming emails and is current. I have the access to my firefox sync account, however it wont let me login without the verification code which is being sent to a nonactive email, used many years ago.

Suggested resolution: if you are a smart and relatively educated techncial support, you would realize that the same ip address would indicate that I am who I am and I should be allowed to change the email. However, firefox provided no technciall support and DID NOT EVEN HAVE A CONTACT EMAIL, while making significant profits from the customers and yet fails to provide technical support.

I need access to my bookmarks NOW!

Asked by simon42 1 year ago

Answered by Wesley Branton 1 year ago

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Please confirm you're not a robot.....words do not appear, just an empty box where the image words should be, and a field for typing in the words. But there are no words. Can't complete set up. What now?

At the bottom of the image verification box are the buttons for :sync options", "next", "back", and "cancel". Since no word image is visible, there is nothing to type int… (read more)

At the bottom of the image verification box are the buttons for :sync options", "next", "back", and "cancel". Since no word image is visible, there is nothing to type into the text field and therefore, when I hit "next", I am treated to the white "x" in the little red circle icon and "Incorrect words. Try again". So I can get nowhere with this. Any possible solution?? Thanks.

Asked by doubletap.xx 10 years ago

Answered by BBrandt 10 years ago

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How do I remove a profile account from one computer without deleting the data?

Hi! I want to delete mozilla from one computer and remove my profile account so that all of my data on this computer is deleted. But I use the same profile in mozilla on … (read more)

Hi! I want to delete mozilla from one computer and remove my profile account so that all of my data on this computer is deleted. But I use the same profile in mozilla on another computer and I don`t know if my profile will keep the data stored on this computer after deleting it in the other one. Can you please clarify this issue for me. Thanks!

Best, Vanya

Asked by Vania_s 6 years ago

Answered by cor-el 6 years ago

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How do I *not* sync themes when using Firefox on 2 different PCs?

I have 2 PCs and I want to use different themes on them, a playful theme for my personal computer, a dark basic theme for my work computer. Which option do I have to dese… (read more)

I have 2 PCs and I want to use different themes on them, a playful theme for my personal computer, a dark basic theme for my work computer. Which option do I have to deselect so Firefox Sync doesn't sync the 2 computer's themes?

Asked by KevinWeir 2 years ago

Answered by McCoy 2 years ago

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 1 year ago

Answered by Wesley Branton 10 months ago