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I cannot log onto accounts.firefox.com

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried t… (read more)

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored.

Asked by Noah Pederson 6 days ago

Last reply by Noah Pederson 6 days ago

Email address of Firefox Sync Account does no longer exist

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account year… (read more)

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Asked by karl.schwerdt 3 days ago

Last reply by karl.schwerdt 2 days ago

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (read more)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 4 days ago

Password falsely flagged as incorrect

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer … (read more)

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer I'm able to change my password, but whenever I change it the system flags the "previous" password as incorrect, and none of the ones I change it to register as correct on the second computer. I really don't want to reset my whole Firefox account to be able to log into another computer, please help?

Asked by COSMOGONE 4 days ago

Sync problem between Firefox iOS and Firefox Windows desktop

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to t… (read more)

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to the same account, but they do not sync. I tried to force it, still nothing. The desktop does not show up in the connected devices, but when I try to pair I keep getting the message that I have used the system QR scanner and not the in-app scanner. But I used the in-app scanner next to the URL line.

Any suggestions about how to sync my iOS Firefox to my Windows desktop?

Jeff

Asked by jeffdekleijn 1 day ago

Syncing problems

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation: My Mac has my up-to-date bookmarks My iPhone has old bookmark… (read more)

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation:

My Mac has my up-to-date bookmarks My iPhone has old bookmarks which I need updating to mirror Mac. Both devices are signed into my Firefox account

However, when I try to sync it leads to my Mac updating with old iPhone bookmarks.

Can anyone help please? How can I ensure my Mac is the default device?

Asked by craig-thomas4 19 hours ago

deletion of my firefox account with the username d2onovangregg@yahoo.com is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have acc… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 16 hours ago

sign in

i had firefox account with sync and monitor. I will not reconize my email to sign in. I had to create a new account with the same email that i used before?\ How do i spea… (read more)

i had firefox account with sync and monitor.

I will not reconize my email to sign in.

I had to create a new account with the same email that i used before?\

How do i speak to someone from Mozilla firefox

i need to find out what happened to my original account with all my saved preferences

Asked by mike-taylor1 7 hours ago

Recovery key

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the… (read more)

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the desktop i however did have my recovery key that i created when i was signed into firefox on the desktop, so i clicked reset password it sent me a reset password link to my email but it did not ask me for the recovery key, when you create a recovery key does that key only work on the firefox your signed in on that computer only?

Like can my recovery key only work on one device signed into firefox and no other? no other computer will the recovery key work?

Asked by Faerie Caster 4 hours ago

signed in

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there s… (read more)

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there still a chance i can still have all my bookmarks!!!!

Asked by Faerie Caster 3 hours ago

How can I start fresh as a new Firefox user?

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons… (read more)

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons, were gone. I managed to reconstruct most of them, but was distressed to find that when Fx updated my ESR version those settings were again gone.

I have again restored most of the lost settings (including the one not to automatically update!) but I know I can't defer Fx updates indefinitely, and I also expect I may want to return at some point to the release version--and I desperately don't want to have to reconstruct my settings any more (or at least more than one last time). I'm not concerned about the loss of my history

Since I'm prepared to note all my settings first, starting fresh seems like a viable option, although perhaps not the best. I just need to know how (unless you can suggest a better option). I'd be happy with either the release or ESR channel.

Asked by Odin3 2 hours ago