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  • Archived

FF slow on initial start up loading home or startpage, see screenshot.

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 secon… (read more)

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 seconds upon initial load before it even attempts to connect to my set homepage, which is www.google.com (I've tried other variations too, google.ca, google.com/ncr etc etc).

I've tried clearing my cache, completely reinstalling FF, safemode, disabling themes, disabling addons and re-enabling addons, with no luck, the same HANG persists.

Shouldn't FF load just fine and then immediately try connecting to my homepage? What's with this "Connecting..." every time I initially load the program?

I'm completely stumped here, I've tried everything,,,,, Something is causing firefox to delay at startup or it's hanging for no reason too long because it thinks the program hasn't loaded fully yet, but it has. Some sort of timing issue or something.

Please view the attached screenshot jpg file I've included with this post to see exactly what I see everytime I load FF for the first 4 to 8 seconds. I know computers and the inner workings of things and how to use about:config etc etc, so I'll be able to follow even the most difficult of directions if you have a solution. Thankyou ahead of time for reading this post, I look forward to your reply!

D.

Asked by PenTech Services 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Experiencing serious lag after most recent update.

Hello, I'm using an iMac, running the most recent OS (High Sierra, 10.10.3). After the recent update I'm experiencing a lot of lag with Firefox. If I open Facebook, for e… (read more)

Hello,

I'm using an iMac, running the most recent OS (High Sierra, 10.10.3). After the recent update I'm experiencing a lot of lag with Firefox. If I open Facebook, for example, it takes several seconds to scroll, and it's unable to play two videos simultaneously. This is a new issue that I haven't experienced before. I've already reinstalled Firefox and deleted everything from the cache/cookies, but to no avail. I've also tried Safari and Chrome, and they don't have the issues.

Any help much appreciated.

Asked by jjjf 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

firefox 57 using up to 6 gigs of ram, I have tried many of the fixes and nothing works

I have read and tried several of the fixes for this but I continue to have firefox over a period of time use up to 6 gigs of ram. I have spent several hours on this and … (read more)

I have read and tried several of the fixes for this but I continue to have firefox over a period of time use up to 6 gigs of ram. I have spent several hours on this and I just want to let mozilla know that I am going to give up and go to a browser that doesn't cause my whole computer to freeze up because of this memory problem. I have used and recommended Firefox for many years but I no longer fell like I can do this with the current version of firefox. I did not have this trouble before this version.

 I also do computer tech work and I will now have to recommend a different browser to my clients in case they have

the same problem as me.

 I dont feel that it should take several hours of trying solutions to see if I can fix something that is a problem I didnt have

until this version of firefox. So much for it being much faster and better, this is not my experience.

Asked by rozesky 3 years ago

Last reply by Shadow110 3 years ago

  • Solved
  • Archived

Firefox 57 memory leak on some websites

Everyone I know, and many reporters, here, are having memory leak problems. Hopefully, this will be repeatable, for you: - Run ff, with a single tab, and go to: weather.… (read more)

Everyone I know, and many reporters, here, are having memory leak problems. Hopefully, this will be repeatable, for you: - Run ff, with a single tab, and go to: weather.com, - run Task Manager, and watch cpu head toward 90%, and memory all get consumed.

This is on a Win10 box, clean install, with new install of FF57, and no add-ons. Same issue on Win7 box, which has worked fine, for many years, until 57 came along.

(posted from Win7 box)

Asked by MusicLovr 3 years ago

Answered by Shadow110 3 years ago

  • Archived

firefox hangs once each morning but at no other times of the day

I innitially thought that this was due to problems with the places directory, so i forced the creation of a new one (as detailed here https://support.mozilla.org/en-US/kb… (read more)

I innitially thought that this was due to problems with the places directory, so i forced the creation of a new one (as detailed here https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_create-a-new-places-database)

Unfortunately as they are hangs rather than crashes I don't have crash reports or equivalent. Does anyone have any idea how i can fix this?

Asked by alethiadoxy 3 years ago

Last reply by Shadow110 3 years ago

  • Solved
  • Archived

since the last update does firefox stop functioning after 1 minute with everything I do

Since the last update Firefox doesn't work properly anymore, after one minute it stalls. I did fresh up, so all my adjustments are gone. But it still stalls. I have to fo… (read more)

Since the last update Firefox doesn't work properly anymore, after one minute it stalls. I did fresh up, so all my adjustments are gone. But it still stalls. I have to forceclose firefox. And can start it again. as soon as I play a youtube film it stalls again, or google agenda, I allowed pop-ups, so at least it got started, but after doeing 3 things in it firefox stalls. Can I put it back on the version before?

Asked by Sabine2 3 years ago

Answered by FredMcD 3 years ago

  • Archived

Why is my Personal Computer very slow to open browsers?

Firefox and my I.E. 11 Browsers are both very slow most of the time & getting slower. Firefox is very slow to open, hangs, won't respond for a few seconds, etc. I al… (read more)

Firefox and my I.E. 11 Browsers are both very slow most of the time & getting slower. Firefox is very slow to open, hangs, won't respond for a few seconds, etc. I also see a message at times, right above address bar that reads "Mozilla Firefox (not responding)". I have done a refresh of Firefox, started in safe mode, etc. with no increase in performance. I've also cleaned the S.S.D. (solid state drive) (disk cleanup). Please help!

Asked by hgw53t 3 years ago

Last reply by Pj 3 years ago

  • Solved
  • Archived

When the YouTube sidebar is shown (on the left) it makes Firefox say "A webpage is slowing down your browser"

Ever since I upgraded to Firefox Quantum this has happened: Whenever i'm on a YouTube page where the sidebar (where you see Subcriptions, Saved/Your Playlists, etc.) it a… (read more)

Ever since I upgraded to Firefox Quantum this has happened: Whenever i'm on a YouTube page where the sidebar (where you see Subcriptions, Saved/Your Playlists, etc.) it always makes Firefox Quantum freeze and say "A webpage is slowing down your browser."

Clicking "Wait" does nothing and just makes the error pop up again after a few seconds. I have to click "Stop It" to make it fully load. This doesn't seem to happen on a video page as, for me, the sidebar isn't shown when I'm on a video page.

Is there any reason it is doing this? YouTube worked fine before I upgraded to Quantum, and now it seems like YouTube doesn't want to work with Quantum correctly?

I'm running Windows 7 Home Premium SP1 64-bit.

Asked by VeeTHis 3 years ago

Answered by FredMcD 3 years ago

  • Archived

New Quantum browser locks up and is unuseable

New Quantum browser upgrade loaded automatically yesterday and now is unusable as it locks up halfway through loading home page. Using Windows 7. I uninstalled Firefox … (read more)

New Quantum browser upgrade loaded automatically yesterday and now is unusable as it locks up halfway through loading home page. Using Windows 7. I uninstalled Firefox and reinstalled new download from Mozilla, still same - unable to use so now I am having to use Chrome browser. One thing I do note in task manager processes, it shows four different processes for firefox, and same for Chrome.

Asked by lateba 3 years ago

Last reply by bravedog 3 years ago

  • Solved
  • Archived

Which process should I end to kill Firefox 57.0?

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and t… (read more)

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and title-bar menus wouldn't appear. However, since upgrading to FF 57, I now see about 6 Firefox tasks and 6 firefox.exe processes in the Task Manager (Windows 10).

I like the feature of being able to restart Firefox (after killing it) and have my previous session restored, but the processes aren't really distinguishable in Task Manager, so I don't know which one to end/kill. I had to kill a few of them today before I stumbled upon the "main" process and Firefox disappeared. Can you help me to identify the main process for next time?

Asked by azinyk 3 years ago

Answered by azinyk 3 years ago

  • Archived

EACH TIME I TRY TO PLAY WEBKINZ THE BROWSER LOCKS UP AND I NEED TO REBOOT. HELP!

I CAN LOG ONTO THE WEBKINZ SITE WHICH TAKES ME TO MY PETS ROOM. IF I TRY TO GO TO PLAY WITH IN THE SITE = THE BROWSER LOCKS UP. WHAT CAN I DO TO STOP THIS FROM HAPPENIN… (read more)

I CAN LOG ONTO THE WEBKINZ SITE WHICH TAKES ME TO MY PETS ROOM. IF I TRY TO GO TO PLAY WITH IN THE SITE = THE BROWSER LOCKS UP. WHAT CAN I DO TO STOP THIS FROM HAPPENING. THANK YOU. BEV

Asked by bjencelesk 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox Quantum freezes for 5-15 seconds when opening a new tab or switching to it.

Not only I tried a fresh reinstall, I tried resetting all settings, safe-mode, rebooting, disabling hardware acceleration, upping the amount of processes FF uses, ALL the… (read more)

Not only I tried a fresh reinstall, I tried resetting all settings, safe-mode, rebooting, disabling hardware acceleration, upping the amount of processes FF uses, ALL the solutions the questions normally had... you name it.

This won't be solved by any of the other solutions I found here or anywhere else.

EVERY SINGLE TIME I open a new tab, FF Quantum (version 57, up to date as of today November 16th) freezes for 5 to 15 seconds. If I have a youtube video opened for example, the sound keeps playing (so the video is still playing on the "background") but I can't click anywhere or do anything, can't close the browser either if I don't open the task manager and shut down the process.

It's getting REALLY annoying, but I want to get a fix before I definitely decide to swap to Chrome. Please, don't make me switch to Chrome.

Asked by Heladitos 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I am about to give up. Even refresh hasn't helped. Unusable for the last month or so. Forced to use Chrome.

Slow, slow, slow....often hangs up. Often can't keep up with typing...it used to be great. What happened? Is there any hope? Or do I just go completely Chrome? … (read more)

Slow, slow, slow....often hangs up. Often can't keep up with typing...it used to be great. What happened? Is there any hope? Or do I just go completely Chrome?

Asked by PollyZ 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox very slow before update

For a number of times over many years I noticed that Firefox becomes very slow when not updated for a long time, and then becomes fast after update. I don't rush to upda… (read more)

For a number of times over many years I noticed that Firefox becomes very slow when not updated for a long time, and then becomes fast after update. I don't rush to update it so sometimes I am using a version for months. Any idea how could I fix this strange behaviour?

Asked by doru001 3 years ago

Last reply by doru001 3 years ago

  • Solved
  • Archived

On 2 different PC's Firefox now takes longer to load

In recent weeks on 2 different PC'a (both W10 64bit) - Firefox has become slow to start up. Previously click on start bar - seconds later FF would open followed by a dela… (read more)

In recent weeks on 2 different PC'a (both W10 64bit) - Firefox has become slow to start up.

Previously click on start bar - seconds later FF would open followed by a delay Google then open as home page.

Now click on start bar - nothing .... can be 10sec or more before anything starts ...... often you even think that maybe you missed the button ..... this is very noticeable recent change - has an update caused this ..... my builds are up to date.

Asked by sargan 3 years ago

Answered by cor-el 3 years ago

  • Solved
  • Archived

How to increase performance

Firefox v55.0.3 64bit is extremely slow in loading pages (so slow that I'm using IceDragon in most cases). I looked up increasing performance by using Hardware Accelerati… (read more)

Firefox v55.0.3 64bit is extremely slow in loading pages (so slow that I'm using IceDragon in most cases). I looked up increasing performance by using Hardware Acceleration by increasing the Content Process Limit (see attached). I have Hardware Acceleration selected. However, the selection for Content Process for my version of Firefox is set to one and the option is grayed out so I can't change it.

Any ideas on how to increase my performance? Running Win 10 Pro 64bit CU with latest updates.

Asked by rzn6jw 3 years ago

Answered by FredMcD 3 years ago