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firefox quits responding halfway through loading a page using Windows 10

I've tried both version 40 and 42. Every time I try to load a webpage, Firefox quits responding part way through. I've gone through add-ons. I went through all the help a… (read more)

I've tried both version 40 and 42. Every time I try to load a webpage, Firefox quits responding part way through. I've gone through add-ons. I went through all the help articles and nothing worked. The problem started after installing Windows 10 and often happens on Politico and Fox News. I have tried uninstalling and reinstalling. After the uninstall I scanned the registry with ccleaner

Asked by Thrasher70 5 years ago

Answered by Thrasher70 5 years ago

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Is it typical that firefox can use 339,600K (shown on task manager and appeared to be working) to show an image? My whole system freezes when this happens

I was looking at images in an email, (PDF) and firefox was running 339,600K and froze my system. Is this typical? It just kept happening I waited, however the screen tur… (read more)

I was looking at images in an email, (PDF) and firefox was running 339,600K and froze my system. Is this typical? It just kept happening I waited, however the screen turned gray (with the email showing beneath) and after about 15 min I decided that was long enough and refreshed the browser (or the little circle arrow). Then I was able to begin again, but it kept happening about every third image. Thanks in advance for your advise

Asked by Suzque 5 years ago

Answered by FredMcD 5 years ago

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ghostery drastically slows FF browser

After having a very erratic start up time: and running FF healthcheck varies from 2-15 secs, and disabling Add-ons one by one, I discovered the slowness culprit is Ghoste… (read more)

After having a very erratic start up time: and running FF healthcheck varies from 2-15 secs, and disabling Add-ons one by one, I discovered the slowness culprit is Ghostery. How can it be delayed on start up ...is there an interrupt timer ?

Asked by richwalters 5 years ago

Answered by FredMcD 5 years ago

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Can anyone help me set up my Add-Ons to minimize Crashes, hanging, and freezing of web pages?

Below, is a screen shot of my Computer's Properties. I realize my PC is old. I'll admit, that I should know more about this stuff than I do, but I am so frustrated, I'm r… (read more)

Below, is a screen shot of my Computer's Properties. I realize my PC is old. I'll admit, that I should know more about this stuff than I do, but I am so frustrated, I'm ready to simply uninstall Firefox, and go back to Chrome. Basically all I do online, is read News, Sports, and play a few games. I can't help but feel, that I have conflicting Add-ons which are causing me all these issues, but for the life of me, I cannot figure out the right combination of them to get my Browser to run smoothly.

Constantly the Debugging Script box pops up, or Shockwave crashes, or the page I'm on simply starts hanging and freezing. I shouldn't need to be clearing my History/Cache daily, but I do, and even this is only a temporary fix. After a half an hour, I'm right back to all the issues again. Thanks in Advance!

Asked by Mikey7a 5 years ago

Answered by FredMcD 5 years ago

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Have 3 computers running Firefox 41.0.2 w/ stalling F.B. scrolling.

Facebook scrolling stalls on 2 laptops and 1 PC with Firefox 41.0.2. I've tried refreshing Firefox, deleting plug-ins, uninstalling and reinstalling Firefox, nothing seem… (read more)

Facebook scrolling stalls on 2 laptops and 1 PC with Firefox 41.0.2. I've tried refreshing Firefox, deleting plug-ins, uninstalling and reinstalling Firefox, nothing seems to help. My other browser I.E. does not have this stalling problem when scrolling on Facebook. Mozilla does not seem to have a clean uninstall program and the Windows uninstaller leaves old Firefox data and registry items. So I'm currently backing up data on my main laptop and am going to reimage it from a prior clone and see if the older version of Firefox works better. Does anyone else have this problem or any suggestions that might help?

Asked by gladu2 5 years ago

Answered by FredMcD 5 years ago

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how do i fix my home page image suddenly stopped showing up and i have just a blank page?

due to slowness of loading, i was reloading my home page....repeatedly, i'm afraid. now, not only does my home page image not show up, but it's not even asking me if i w… (read more)

due to slowness of loading, i was reloading my home page....repeatedly, i'm afraid. now, not only does my home page image not show up, but it's not even asking me if i wanna set a cookie. not sure why this is. works on my ipad, my friends' browsers (PC/mobile), my husband's ipad and mac laptop...i've looked around in options and on help forums and can't even find anyone else having this problem. seems like firefox isn't talking to my web hoster? dunno. 41.0.1 version. i'll try updating now. maybe that'll fix it. anyway, thanx for any help anyone can give.

Asked by mrs_vw 5 years ago

Answered by FredMcD 5 years ago

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My firefox just keep on not responding and gets bloocked when opening a second window

When I open a second browsing window, firefox blicks from one to another and the message ?does not respond' appear and dissapear. Then firefox gets as blocked and does no… (read more)

When I open a second browsing window, firefox blicks from one to another and the message ?does not respond' appear and dissapear. Then firefox gets as blocked and does not repnd anymore and I need to stop abruptly and restart again

Asked by jmvg 5 years ago

Answered by FredMcD 5 years ago

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Firefox page hangs, busy indicator, very low cpu, on some sites. I have an example.

Firefox 41.0, Win 10 Pro x64. Recently (possibly before V41) Firefox pages hang with very low cpu on some sites. Firefox itself is not hung, but for that tab, the clock i… (read more)

Firefox 41.0, Win 10 Pro x64. Recently (possibly before V41) Firefox pages hang with very low cpu on some sites. Firefox itself is not hung, but for that tab, the clock indicator keeps ticking. I'm opening the problem while another tab is experiencing the problem. Some data from the web site is usually displayed (background?). Perhaps there is a redirect/redisplay of some sort (complete guess). Note: In this case, the web site is grayed out. Example: https://www.code42.com/store/ Problem occurred when I navigated to the above URL. Also occurred when I pasted the URL. Works in Chrome Version 45.0.2454.101 m. Works in Edge 20.10240.16384.0

Note: right now, as I try to upload an image, the upload doesn't complete. Clock ticks.

I'm going to try to submit this anyway.

Asked by SteveSzalai 5 years ago

Answered by SteveSzalai 5 years ago

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When I open bookmarks the computer browers locks up for a short period of time and then the bookmarks is very slow. All else works fine?? Help?

The bookmark will open in firefox and show the complete list, but as soon as it opens the mouse freezes and nothing works for a minute, almost like the system is looking … (read more)

The bookmark will open in firefox and show the complete list, but as soon as it opens the mouse freezes and nothing works for a minute, almost like the system is looking for something? Then when I get mouse function back the scrolling of the bookmark is very slow at best? I have delete firefox version 41 and re-installed with no help. Anyone now having this isse?? Thanks!

Asked by b.schnur 5 years ago

Answered by FredMcD 5 years ago

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Update 40.0.2 is slow, hangs a lot, even in safe mode.

So, i tried several things in the troubleshooting articles here in the Support, but none solved my issues. Basically, after Firefox automatically updated to 40.0.2, the b… (read more)

So, i tried several things in the troubleshooting articles here in the Support, but none solved my issues.

Basically, after Firefox automatically updated to 40.0.2, the browser hangs a lot on opening and closing tabs, as well loading websites. When not doing anything, the CPU/RAM usage is normal, but opening or closing tabs uses a lot of CPU (most of the time, 100% of the CPU is being used when browsing) and it hangs every time. Scrolling down pages also causes the browser to hang. I tried disabling several plugins and extensions and I even tried using safe mode, but even in safe mode it happens constantly. I'll post the specs of my computer (not big deal), but remember that these issues didn't happen before the update.

Core 2 Duo, 2.93 GHz 4 GB RAM Windows 7 Ultimate 32-bit GeForce 8400GS

Please, did anyone find problems with this new update? What should I do? I've been using Firefox since 2007 and I love it, I'd hate to switch to another one.

Asked by Gakun 5 years ago

Answered by cor-el 5 years ago

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Firefox will not load.

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not … (read more)

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not load.

Since I love Firefox I restored my computer to a previous state and that fixed everything, so then I installed a different Kaspersky product and everything was perfect. Now the problem is back again.

I don't know if the problem is on Kaspersky side or Firefox, but I would prefer not to restore again and I have no more troubleshooting ideas.

Firefox starts in Windows safe mode. When I double click on the Firefox icon the mouse indicates FF is loading, but then it doesn't start. Chrome starts fine. Contacted Kaspersky, but their first troubleshooting tip did not work. Under Event viewer I can see crash details for Firefox, but I can't interpret them and I don't know if they are related to FF not loading.

I'm okay with unintelligible Firefox and then reinstalling, but I do not want to lose my bookmarks, themes, add-ons, etc.

Any ideas would be appreciated!

Asked by Another_user 5 years ago

Answered by Phoxuponyou 5 years ago

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Firefox is really slow to open first tab, after that I can open as many tabs as I want instantly. Why won't the first tab open instantly?

Tried refresh, reinstall firefox, no anti-virus program, actually I have no programs, no plugins, no extensions. Added firefox to the windows firewall allowed through lis… (read more)

Tried refresh, reinstall firefox, no anti-virus program, actually I have no programs, no plugins, no extensions. Added firefox to the windows firewall allowed through list (which I never did with my vista machine) Brand new i5 quad core 3.6khz computer with windows 8.1 All drivers are up to date. It did take 2 weeks to get windows 8.1 finally installed without locking up and having to reinstall for the fifteenth time by disabling all of Microsoft's built in spyware. It's been semi stable for 2 days now. When I install kaspersky av. it adds another couple minutes to firefox launch.

I was really excited about my new suppose to be faster computer but my 10 year old Q6600 2.4khz with vista is way faster and easier to use.  I know I can't be the only one in the world to have this problem.  I've been all over the internet and I see all the problems people are having with windows 8.1. I've got invitation to upgrade to windows 10 but that just locks up the computer again.  Someone, anyone please HELP!

Asked by stormynurse 5 years ago

Answered by stormynurse 5 years ago

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firefox opens from icon and appears in toolbar. cannot get it to open from toolbar

Firefox opens when I click on the icon. The FIREFOX icon appears in the toolbar and I cannot get it to open from there. I click on it and the browser is in the icon but I… (read more)

Firefox opens when I click on the icon. The FIREFOX icon appears in the toolbar and I cannot get it to open from there. I click on it and the browser is in the icon but I cannot get it to open fully. I have removed and installed 2 new installs and same problem. The only thing that has changed on my computer is I added a new monitor. IE does open correctly

Asked by wellknown 5 years ago

Answered by FredMcD 5 years ago

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Since Win 10, every mouse and keyboard input in FF takes 2 secs. to take effect.

Since installing Windows 10, it takes a full second or two for a scrolling move (e.g.) to take effect. I'll turn the scroll wheel, and it will take 2-3 seconds for the pa… (read more)

Since installing Windows 10, it takes a full second or two for a scrolling move (e.g.) to take effect. I'll turn the scroll wheel, and it will take 2-3 seconds for the page to actually move. Same thing waiting for a neutral cursor to turn into a "live" hand. In fact, I'm writing this via Chrome, since FF has becomes so slow and frustrating.

Asked by MrWonderful 5 years ago

Answered by FredMcD 5 years ago

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Long delays and characters mixed up when typing

When I'm typing in Firefox (writing an email for example) there is a delay of about ten seconds between the keystroke and the character appearing during which time the cu… (read more)

When I'm typing in Firefox (writing an email for example) there is a delay of about ten seconds between the keystroke and the character appearing during which time the cursor seems to freeze. If I type several words in a row the cursor freezes like this and then the characters all appear at once but not at all in the correct order. They are too mixed up for it to be simply a mistake in my typing - the resulting text has all the letters that I typed but in a crazy order that looks like gibberish. This happens when Firefox is otherwise running normally (no other delays or freezes) and does not happen in any of my other browsers or applications. It significantly slows down my work and I prefer using Firefox but often am forced to switch to another browser to get my work done in a reasonable time frame

Asked by JoannaGrace 5 years ago

Answered by FredMcD 5 years ago

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surfing to Propelleheads.se using Firefox causes screen to go black and PC unresposive.

My PC runs fine and no issues, Recently upgraded to Widows 10 - no issues. Suddenly (and quite weirdly) I have this fault. I needed to activate new Reason software on Pro… (read more)

My PC runs fine and no issues, Recently upgraded to Widows 10 - no issues. Suddenly (and quite weirdly) I have this fault. I needed to activate new Reason software on Propellerheads.se site. The site loaded and I saw the image for about 2 secs and then the screen went black. The music I was paying continued (so I knew Windows was still running) but the PC was unresponsive - Alt.Tab, Start, Ctrl/Alt/Delete non of these worked. The Sleep button worked but when I woke Windows the screen remained black. Only recourse was a hard reset. So I tried to access Propellerheads.se with Microsoft Edge - it worked fine. So I uninstalled Firefox, made Edge default client and did the activation. Then reinstalled Firefox but still the same problem. I have reset default user agent, deleted all history/cookies etc, refreshed Firefox, run in safe mode, deactivated plugins. Still Propellerheads.se will not load successfully. I don't want to run Edge - my preference is Firefox - BUT!!!

Asked by stejc3006 5 years ago

Answered by FredMcD 5 years ago

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Firefox 40.3 will not start but older versions will

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I… (read more)

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I click on the Firefox icons nothing happens. I have repeated this process several times with the same results. XP Pro SP3

Asked by kenx1ster 5 years ago

Answered by FredMcD 5 years ago

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FF will not load pages and I must shut down and restart for it to work if I leave it alone for a while.

If I am working online and leave for a few hours and then come back and go to open a new tab or even reload an existing tab or go to a new website using an already open t… (read more)

If I am working online and leave for a few hours and then come back and go to open a new tab or even reload an existing tab or go to a new website using an already open tab, the only thing I get is the "spinning circle of death." I then must exit out of FF. Then when I go to reopen FF I get a window that says FF is still open, even though it is not and do I want to shut it down, so I click yes. Then I am able to reopen FF, but always get a message that says my user profile cannot be loaded properly, so I have click on that and reopen a second time. Then it finally opens and I am able to work fairly well until the same problem happens again.

I am really not sure what changed, but I never had this problem, I could leave FF open for days and come back and then open a new tab just fine and begin working again.

Asked by domo5665 5 years ago

Answered by FredMcD 5 years ago