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Refresh

Subject: "Refresh" How can I turn off the 'refresh function' when I am signed onto a session? I understand 'refresh' should work when I log off and later log back on. B… (read more)

Subject: "Refresh" How can I turn off the 'refresh function' when I am signed onto a session? I understand 'refresh' should work when I log off and later log back on. BUT, I find it VERY ANNOYING when 'refresh' (going back up to the 'very latest whatever') happens when I have merely stopped for a minute or so to completely read an article, or watch a short video. When that happens I cannot get 'back' to where I was because of all the 'new' stuff, even after 10 or more minutes of scrolling down as fast as I can.

 When the 'refresh' happens and I am no longer able to 'find my place', I log out and turn the computer off for several hours up to several days (which is probably better for me anyway).  Your sandbox, your rules, but there are other sandboxes I can play in, and will.

Mike Michaelski, South Carolina

Asked by mikemichaelski 2 months ago

Last reply by George Donets 2 months ago

How to Right Click > copy & paste in Firefox when using Google Docs?

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up t… (read more)

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up to my tablet and use Ctrl + V. And tap/clicking Edit > paste won't work either. I use a mouse with my tablet, but not a keyboard.

How to I get FireFox to allow me to use Right Click or at the very least Edit > paste? Even Opera Browser can paste in a Google Doc.

Asked by iBrained 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 6 days ago

Last reply by Rustler40 58 minutes ago

twitch video not working after last firefox update

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being blo… (read more)

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being block. all i get is a large purple question mark on the screen ware the video player would be. I tried troubleshoot mode still the same. i removed all addons still the same. I reset firefox back to default and still the same. i have tried other browser and that all work fine.

Asked by macgyver595959 5 months ago

Last reply by Denys 5 months ago

Horizontal scrollbar

Hello, when opening a video on YouTube in full-screen mode, the horizontal scroll bar becomes visible if you start moving the mouse cursor or scrolling. This doesn't happ… (read more)

Hello, when opening a video on YouTube in full-screen mode, the horizontal scroll bar becomes visible if you start moving the mouse cursor or scrolling. This doesn't happen in other Chromium-based browsers, where the scroll bar is always hidden (in full-screen mode). I tried deleting all browser data, but it didn't change the situation, and I couldn't find any solutions on the forums either. This looks very unattractive and ruins the video immersion. I hope you can help me resolve this issue or release an update that fixes it.

Thank you!

Asked by galimyanovradmil 5 months ago

Last reply by TyDraniu 5 months ago

Social Security Administration won't let me in!

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several th… (read more)

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?

Asked by replies_r_us 5 months ago

Last reply by Ed 5 months ago

Outlook LIVE (hotmail) - NOT THE APP - will not show pictures in Email anymore

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer. … (read more)

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

Asked by bobbi2 5 months ago

Last reply by Denys 5 months ago