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  • Solved

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (read more)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Asked by Steve's Firefox 4 weeks ago

Answered by Steve's Firefox 3 weeks ago

Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (read more)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback 1 week ago

Last reply by kittysback 4 days ago

You don't have permission to access "http://www.mcafee.com/support/s/contactsupport" on this server. Reference #18.45981002.1742195594.72b80152 https://errors.edgesuite.net/18.45981002.1742195594.72b80152

You don't have permission to access "http://www.mcafee.com/support/s/contactsupport" on this server. Reference #18.45981002.1742195594.72b80152 https://errors.edgesuite… (read more)

You don't have permission to access "http://www.mcafee.com/support/s/contactsupport" on this server.

Reference #18.45981002.1742195594.72b80152

https://errors.edgesuite.net/18.45981002.1742195594.72b80152

sign in this and 9195684@gmail.com Get a verification code from the Google Authenticator app

Asked by nosyvj0tm@mozmail.com 1 month ago

Ad blocker disabling

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of … (read more)

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of these sites, such as Rotten Tomatoes, are sites I use frequently! Help!

Asked by Kay Sophar 3 months ago

Last reply by markwarner22 3 months ago

YouTube restricted mode

Ever since using FireFox as a browser YouTube has been locked in restrictive mode and I can't find any way to turn it of. My age on the google account I use for YouTube h… (read more)

Ever since using FireFox as a browser YouTube has been locked in restrictive mode and I can't find any way to turn it of. My age on the google account I use for YouTube has been verified so this has never been an issue before

Asked by Alexie 2 months ago

Last reply by markwarner22 2 months ago

roblox

my laptop wont let me play Roblox on it it says i need to download the app i click that so it does downloads but it say an error on it and it is not the internet connecti… (read more)

my laptop wont let me play Roblox on it it says i need to download the app i click that so it does downloads but it say an error on it and it is not the internet connection. please help i want to play so please write back.

Asked by Nick_MK 1 month ago

Last reply by Eric Robertson 1 month ago

enable WebGL

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounte… (read more)

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounter the error message, “WebGL is not supported or disabled in your browser,” please ensure that the necessary browser settings are enabled.

I'm wondering how I do that.

Asked by csosborne004 1 month ago

Last reply by TyDraniu 1 month ago

What is this? It blocks me from opening the Lowe's website, and others

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server. Reference #18.bb293417.173551281… (read more)

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server.

Reference #18.bb293417.1735512814.a2a558a

https://errors.edgesuite.net/18.bb293417.1735512814.a2a558a

Asked by o.dubhlaoich 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Can't view video clips from various sites...

All of a sudden, starting today, I cannot view video clips. IK get and error message "No video with supported format and MIME type found. Is there a way to fix this or do… (read more)

All of a sudden, starting today, I cannot view video clips. IK get and error message "No video with supported format and MIME type found. Is there a way to fix this or do I have to reinstall my computer from scratch?

Asked by JD 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Titles have not been displayed correctly on this page for a few days now: https://www.i24news.tv/fr

Bonjour with the Mozilla extension "Firefox Multi-Account Containers" for a few days only the titles are not displayed correctly on the site page : https://www.i24ne… (read more)

Bonjour with the Mozilla extension "Firefox Multi-Account Containers" for a few days only the titles are not displayed correctly on the site page : https://www.i24news.tv/fr

avec l'extension de Mozilla "Firefox Multi-Account Containers" depuis quelques jours seulement les titres ne s'affiche pas correctement sur la page du site: https://www.i24news.tv/fr

Asked by Pluridisciplinaire2 1 week ago

ad blockers how to turn off so I can watch youtube

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in se… (read more)

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in settings, privacy, ad blockers etc but not finding the magic button. Any suggesions I'm on a windows 11 pc, using firefox and Gmail suite apps

Asked by Carol Duffy 3 months ago

Last reply by jonzn4SUSE 3 months ago

Unable to use Mendeley Web Importer

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used t… (read more)

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used the latest software for Mendeley Web Importer 3.0 (I was made to believe that it is the latest version), I have refreshed Firefox and I have even deleted Firefox and reinstalled on my computer, I have tried customizing Firefox. The symbol for Mendeley Web Importer does not show up ind the collection of similar Add-ons (I hope that this is the correct term).

I would safe me quite a bit of time, if I could use the web importer. Can you help?

Asked by PK 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (read more)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 1 month ago

Answered by jonzn4SUSE 1 month ago

2 factor Authentication only when logging in to Facebook

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is s… (read more)

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

Asked by tpoliti 2 months ago

Last reply by markwarner22 2 months ago