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I do not understand why I cannot log in as normal. I am self taught unfortunately and have no one I can enquire from. I am in my late seventies and I cannot seem to overcome this problem.

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them. … (read more)

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them.

Asked by katelough 2 months ago

Last reply by Paul 2 months ago

Change AI Chat bot account

There’s no information on how to sign out of the AI bot itself. For example, if you use Copilot and sign in, then realize you used the wrong Copilot account, there’s no c… (read more)

There’s no information on how to sign out of the AI bot itself. For example, if you use Copilot and sign in, then realize you used the wrong Copilot account, there’s no clear way to sign out and log in with a different account.

Asked by ijlb23 1 month ago

аккаунт

здравствуйте, а по какой причине меня выкинуло из аккаунта firefox и всех моих гугл аккаунтов, я нигде не завершал сессии и из аккаунта не выходил, я просто перезагрузил … (read more)

здравствуйте, а по какой причине меня выкинуло из аккаунта firefox и всех моих гугл аккаунтов, я нигде не завершал сессии и из аккаунта не выходил, я просто перезагрузил пк, но теперь приходится заново заходить во все аккаунты

Asked by Максим 1 month ago

Firefox is not recognizing my current phone number

I'm trying to use an old Apple Powerbook as my 2015 MacBook Pro just died. I use Firefox as my browser on my PowerBook, and it is asking me to enter my old phone number … (read more)

I'm trying to use an old Apple Powerbook as my 2015 MacBook Pro just died. I use Firefox as my browser on my PowerBook, and it is asking me to enter my old phone number and is not accepting my new phone number.

Asked by apocolibri 2 months ago

Problems with latest updates

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in morta… (read more)

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in mortal danger because I've lost contact with iCloud. I have a son-in-law and grandchildren with extensive computer expertise who will visiting during the holidays, but during the holidays, but I would much prefer to be partying with them than holding computer repair clinics.

Are there any measures that a complete amateur can take to solve the worst of this Gordian knot?

Asked by pvaliton 1 month ago

sign out/change account

How do you sign out of the Firefox Copilot chatbot so you can log in with a different Copilot account? Also same thing for the other AI Bots. Basically to be clear I wan… (read more)

How do you sign out of the Firefox Copilot chatbot so you can log in with a different Copilot account? Also same thing for the other AI Bots.

Basically to be clear I want to sign out of Copilot and log in with a different Copilot account, with in firefox

Asked by ijlb23 1 month ago

Computer cleared to factory settings. Locked out of account.

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Fir… (read more)

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Firefox and Mozilla passwords. Tried using Apple account password which showed invalid but works fine for iCloud dot com. I’m trying to get Firefox reinstalled. Any suggestions?

Asked by Terry Lincoln 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago