Showing questions tagged:

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (read more)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Solved Archived 5 268

Reddit will not let me comment on posts

Reddit is not allowing me to comment on posts. The area where the button to comment is simply black. I can still reply to other comments, post and do everything else but … (read more)

Reddit is not allowing me to comment on posts. The area where the button to comment is simply black. I can still reply to other comments, post and do everything else but i cannot comment. Commenting works fine on other browsers and the mobile app but doesn't work on firefox specifically. I do not have any extensions.

Archived 1 267

Firefox repeatedly signs out of mozilla account

I have Firefox 146.01 on 2 windows computers (windows 10 and 11), and on a samsung android phone. I have several extensions (eg uBlock) and I use ExpressVPN. My mozilla a… (read more)

I have Firefox 146.01 on 2 windows computers (windows 10 and 11), and on a samsung android phone. I have several extensions (eg uBlock) and I use ExpressVPN.

My mozilla account has a display name and primary email which I verified, and account recovery key enabled. There's no secondary email, no two-step authentication using a third party app. I can readily log the browser back into my mozilla account by entering the password and emailed 6-digit confirmation code, but then it logs me back out within an hour. Each of my 3 devices logs me out repeatedly.

In the address bar I type about:sync-log, and I was able to find the below lines in separate areas of several logs: DEBUG Status.login: success.login => error.login.reason.no_username DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.sys.mjs:1669:18) JS Stack trace: _error@FxAccounts.sys.mjs:1669:18 withSessionToken@FxAccounts.sys.mjs:876:18 ERROR Sync encountered a login error DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.account(resource://services-sync/service.sys.mjs:1053:15) JS Stack trace: onNotify@service.sys.mjs:1053:15

Based on the above lines, can someone help me figure out why firefox/mozilla keeps signing me out?

Thanks so much

Open 3 266

Error

I am having issues logging into certain websites and apps. It keeps giving me an error message.

Open 1 266

Email OTR vs SMS OTR problem

Hi. There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is … (read more)

Hi.

There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is normal).

During one year long when the first OTR code comes via Email, it's been always unrecognized by the bank (says: Wrong code). But the 2nd code or sms code mostly works fine.

Any idea?

Thanks

Archived 1 263

I cannot log in Firefox account. It says I have to log out to log into my account

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device lo… (read more)

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

Open 6 257

On a certain website, when I try to fill out their webform, Firefox tells me to enter a valid e-mail address even though the e-mail address I have entered is valid

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in t… (read more)

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

Archived 2 255

Cannot see comments on Fox News and Yahoo

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chr… (read more)

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chrome (I never this browser). I have been using FireFox for years and this is the first time this has happened. I am using Win 10 Any help would be appreciated Thank you

Archived 1 248

I can’t access my Firefox account

Hello, My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the… (read more)

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Locked Archived 3 240

how do i logout of firefox

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox … (read more)

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox

Archived 1 238

unconfirmed account

ich habe vergessen, meinen Mozilla account zu bestätigen. Auf meinem iPhone funktioniert der VPN Tunnel, auf weitere Geräte kann ich ihn nicht übertragen. Ich habe vor ei… (read more)

ich habe vergessen, meinen Mozilla account zu bestätigen. Auf meinem iPhone funktioniert der VPN Tunnel, auf weitere Geräte kann ich ihn nicht übertragen. Ich habe vor einer Woche mein Abo über den Apple Store verlängert. Kann ich die Bestätigungsmail erneut erhalten

Archived 1 236

Issue signing into Amazon, not an Amazon issue.

When I go to log in to Amazon there is a grey drop down box that says, Manage Passwords. If I click on that bar it takes me to a page where saved passwords would be on m… (read more)

When I go to log in to Amazon there is a grey drop down box that says, Manage Passwords. If I click on that bar it takes me to a page where saved passwords would be on my computer. That box just started dropping down today. I called Amazon and it doesn't have anything to do with them. How do I get rid of that drop down box when logging into Amazon. I feel like my account has been compromised somehow.

Please let me know how to correct that problem Cheryl Nay [email removed]@yahoo.com

Archived 1 226