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  • Solved

Remove vertical tabs

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to… (read more)

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

Asked by PETER GORDON 5 months ago

Answered by PETER GORDON 5 months ago

  • Solved

Cookie settings will not save. Checkboxes uncheck themselves. Video included.

https://youtu.be/Px_OuISuwiA After briefly succumbing to the ToS hysteria, I decided to switch to Librewolf. It took a while, but I got logged into sync, set up my exten… (read more)

https://youtu.be/Px_OuISuwiA

After briefly succumbing to the ToS hysteria, I decided to switch to Librewolf. It took a while, but I got logged into sync, set up my extensions and copied over my cookie exceptions and custom CSS.

Some of the data that came over from Firefox sync seemed very wrong or out of date, most notably the settings for container tabs. No big deal I thought. I'll just manually edit the discrepancies. Once I had everything set up the way I like it, I looked up a guide on how to sync my current configuration with the cloud and followed the steps.

Phew. Time to watch some YouTube to relax. Problem is that when I finished a video and tried to watch another video, I was logged out and my site settings had reverted to default. I figured the cookie settings were wrong, so I went to the settings page and saw the behaviour outlined in the video I posted.

I've been trying to get this working for over a day now. I've tried resetting Firefox, creating new profiles and doing a clean re-install using "Geek Uninstaller" to make sure everything is removed first. I've tried 3 different forks of Firefox and all 3 of them do the same thing. After I re-install everything, I open the browser and the first thing I do is go to the settings but it's still doing the thing I showed in the video.

The fact that the data on my Firefox Sync is so old has me wondering. Why won't the cloud data update itself anymore? Based on the state of my containers, the Sync data is more than a year out of date. Could there be something wrong with that data that broke my browser when it downloaded?

I'm going to try and get hold of another computer later and try syncing to that to see if it breaks that browser too. I'll update this post when I know more.

Thanks for reading all this.

P.S. I'm typing this using Edge because my Firefox is so badly broken.

Asked by Joseph 2 months ago

Answered by Joseph 2 months ago

  • Solved

Difference in time zones

Web-Browser Firefox 128.7esr The time in the browser and the local time are different. Difference in time zones three hours. Checked on the website https://2ip.io/ How to… (read more)

Web-Browser Firefox 128.7esr The time in the browser and the local time are different. Difference in time zones three hours. Checked on the website https://2ip.io/ How to configure Firefox so that there is no difference?

Asked by unclesasha28 2 months ago

Answered by Wesley Branton 2 months ago

  • Solved

On Windows 7, will installation of Firefox Setup 128.7.0esr cancel my settings?

I am a bit confused about how to keep updating FF on my Windows 7 PC, given that after March my current version (115.17.0esr) may not work as intended. Until now I've alw… (read more)

I am a bit confused about how to keep updating FF on my Windows 7 PC, given that after March my current version (115.17.0esr) may not work as intended. Until now I've always updated manually by downloading a small 343KB installer file that updated FF without changing any of my settings, logins and bookmarks. Hoping to simplify updating, today I set updates to "Automatically install updates (recommended)" with sub-option "When Firefox is not running". But just now a FF notification informed me it was unable to update automatically and provided a link to https://www.mozilla.org/en-GB/firefox/enterprise/?reason=manual-update. From the dropdown there I chose "Windows 64-bit" > "Firefox Extended Support Release (ESR)". The download is a 64MB file.

Since this seems to be a new installation and not a simple update, can I be sure it won't overwrite my current version and leave me without settings, logins and bookmarks?

Asked by JBElle 2 months ago

Answered by James 2 months ago

  • Solved
  • Archived

Version 131.0 floating windows above tabs. How do I stop this madness?

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. Th… (read more)

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. The floating window only half shows up above he tab. This is just insane and makes using Firefox almost to much to deal with. Every time I get near a tab the floating window appears and tells me what the tab already tells me. Come on this is GARBAGE!

H E L P !!!! PLEASE....

Asked by mrbeta 7 months ago

Answered by ThePillenwerfer 7 months ago

  • Solved

Safe or ok to delete the data in storage/default folder?

I have run across threads with similar questions in both mozilla support and reddit, but as they are old and archived I cannot add additional info or request clarificatio… (read more)

I have run across threads with similar questions in both mozilla support and reddit, but as they are old and archived I cannot add additional info or request clarification, so here is (yet another) new one- I understand you can go into manage data in settings to delete what you want, however in mine it only shows a handful of most recent (opened today or currently open) since my settings clears history and deletes cookies upon exiting ff.

Cookies and Site Data section shows only 40.7mb of data is stored and in Manage Data only shows 8 sites... Clear Data area, with only these two boxes selected (attached) and 'everything' (time) still only around 50mb. My storage/default folder has 1005 folders and the data is over 1.5gb; I would like to manually delete all of this and as others have tried to ask, am wondering if this is ok to manually select them and delete in windows, or using windows %appdata%(?) and if so, will the sync feature (if I just clicked 'sync now') still retain all my bookmarks when I relaunch ff? Not concerned about any browsing/form history or passwords, only bookmarks.

Asked by MUgatsuKU 3 months ago

Answered by cor-el 3 months ago

  • Solved

My open tabs are on second firefox window and I cannot select it as the current window

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would st… (read more)

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would still be there. Then they started going missing, so I started using the menu option to exit the browser. The tabs still went missing.

Then I noticed the square icon button on the extreme left and have discovered that Firefox has different windows, and that one of them (see attached image) has all my tabs in it, while the current window does not.

I cannot change Window 2 to be the current window. There is no obvious function on the page, nothing in settings and google is useless - I just get pages of discussion of how to tab between different apps on the desktop.

How do I make Window 2 the current window? See image.

Thank you

Asked by Mike Ranson 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Sponsored shortcuts can not be disabled

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out. Starting… (read more)

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

Asked by Redacted 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved
  • Archived

Videos are no longer accessible on the pages of certain websites

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation sant… (read more)

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation santé (www.conversationsante.com) websites. For a few weeks now, the videos are no longer accessible on the pages of these two sites. The window of the video is empty. However, if I try the same link in Google Chrome, it works fine. I've contacted the publishers of these two sites, who tell me that nothing has changed on their sites in recent weeks. He advised me to contact you to find out more. Can you help me? I prefer to use Firefox, which protects my privacy better. Thanks in advance. Regards, Jean-Pierre R.

Asked by jean-pierre.rousseaux 6 months ago

Answered by jean-pierre.rousseaux 6 months ago

  • Solved

Firefox Home (default) desktop is different on two computers in the same house (same accounts)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit). On my main computer, creating a new tab… (read more)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit).

On my main computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the first image (firefox_2025-01-19_17-42-57.png)

On the other computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the second image (firefox_2025-01-19_17-43-57.png)

How to I get both instances of Firefox to do the same thing when creating a new tab, i.e. organize the recommendations like the second image?

Asked by Jim Reisert 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

How to Block Woke Media Popups

For several months I have been getting all these woke "news" popups from Firefox in the bottom right corner of my PC screen. I use firefox as my default browser and don't… (read more)

For several months I have been getting all these woke "news" popups from Firefox in the bottom right corner of my PC screen. I use firefox as my default browser and don't feel like uninstalling, but soon I will have to because it is so annoying when I am trying to play a game and firefox comes along and tries to brainwash me with its woke agenda. I mean, today it's giving me a popup telling me to go plant-based for a month, WHEN IT'S LITERALLY CARNIVORE MONTH. HOW DO I REMOVE THIS BULL****!?!?!?

Asked by B Lucky 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Restore tabs every time I start Firefox?

Hi. I did a clean install of Windows 11 yesterday. I reinstalled Firefox with the TreeStyletabs addon. I had saved the old sessionstore files so I thought it would be eas… (read more)

Hi. I did a clean install of Windows 11 yesterday. I reinstalled Firefox with the TreeStyletabs addon. I had saved the old sessionstore files so I thought it would be easy to get my tabs back.

Two things happens.

1) If I copy over a sessionstore.jsonlz4 to the profilefolder, it gets overwritten byt FireFox when I start the browser. 2) If I don't do that and instead click History and then Restore Previous Session Firefox will use the previousjsonlz4 and restore my tabs . But I have to do it everytime I start Firefox. It does 'remember' what I did.

How can I fix this?

Asked by razzel 4 months ago

Answered by razzel 4 months ago

  • Solved
  • Archived

Windows taskbar autohide not working - taskbar not un-hiding with Firefox window maximised

The answer - on my win11-64 anyway - is to resart windows explorer with a batch file - which you run everytime the taskbar bug occurs. Every thing is magically fixed. Unt… (read more)

The answer - on my win11-64 anyway - is to resart windows explorer with a batch file - which you run everytime the taskbar bug occurs. Every thing is magically fixed. Until it isnt. Then repeat.

Asked by atriptothemoon 6 months ago

Answered by atriptothemoon 4 months ago

  • Solved
  • Archived

Navigateur Firefox

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to t… (read more)

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to the "buy tickets" button, it doesn't work. What's wrong with the Firefox navigator????????????? Thank you.

Les sites suivants ne fonctionnent plus sur mon navigateur Firefox. Est-ce normal? Merci.

https://www.hydroquebec.com/residentiel/ Incapable de télécharger le PDF de ma facture

https://www.cineplex.com/fr/theatre/cinema-cineplex-odeon-beauport La fenêtre des billets que je veux acheter ne télécharge jamais

Asked by Andrée Rodrigue 6 months ago

Answered by Andrée Rodrigue 4 months ago

  • Solved

AI chatbot custom prompts / textbox field as in screenshot

Hello I was reading this article: https://support.mozilla.org/en-US/kb/ai-chatbot In the section: "Select text to see suggested prompts" there is a screenshot which sh… (read more)

Hello

I was reading this article: https://support.mozilla.org/en-US/kb/ai-chatbot

In the section: "Select text to see suggested prompts" there is a screenshot which shows pre-written prompts and a textbox from the shortcut for AI prompts menu. Is it possible to have custom promts which are added to this menu?

Thanks

Best

Noah

Asked by noah18 4 months ago

Answered by TyDraniu 4 months ago