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Firefox 62.0 and KIS 19.0.0.1088(b)

I have been running KIS 19.0.0.1088(b) with Firefox 61.0.2 64-bit and everything has been working well. I updated to Firefox 62.0 64-bit today, 11th September, and the Sa… (read more)

I have been running KIS 19.0.0.1088(b) with Firefox 61.0.2 64-bit and everything has been working well.

I updated to Firefox 62.0 64-bit today, 11th September, and the Safe Money function in KIS doesn't work.

So I re-installed Firefox 61.0.2 and it works correctly so there must be an issue with Firefox 62.0 which causes KIS Safe Money function to fail so it would appear that tech support for Firefox need to look into this.

Asked by dwa058 1 year ago

Answered by jscher2000 1 year ago

  • Archived

How to delete password that Firefox saved in Kaspersky Safe Money?

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used. I inadvertent… (read more)

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used.

I inadvertently saved a password in Safe Money, I don't know how this happened.

When I opened a URL in Safe Money, a small Firefox window popped up. It would say "Would you like Firefox to save this password for URL?" Save? or Don't Save? are to be selected. If I did not select either, the small Firefox window kept popping up every time I opened the URL. Because of my error, I do not have the pop-up anymore but I have a saved password appearing as masked characters. If I delete the saved password from the box and refresh, I can force the small Firefox window to pop up. The small Firefox window will show a blank user-ID and a password in masked characters.

I tried to remove the URL from Safe Money, then disable Safe Money, then enable Safe Money and add the URL back. Saved password is still there. I think I know how to change the settings in Firefox and delete passwords, cookies, etc. but none are being saved. I don't see any other options I can play with.

I uninstalled Firefox and deleted the folder for it in the C: drive to remove any trace of old browser settings. I installed Firefox version 64.0 but was not able to launch a protected browser. Safe Money has options to play with but none of them worked. I undid version 64.0 and installed version 49.0 that I had the EXE file for. I was now able to launch a protected browser in Safe Money. I upgraded Firefox though the Help menu and so it upgraded to version 56.0. I then upgraded to version 64.0 and I was again able to launch a protected browser in Safe Money. I added the URL to Safe Money, opened the website and the saved password is STILL there.

Asked by TeeKayCanuck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Since the latested update from Firefox I am unable to use SafeMoney

I have Kaspersky Total Security which is great for on line banking because it uses Safe Money, but since the latest updates from Firefox I am unable to use it. I keep g… (read more)

I have Kaspersky Total Security which is great for on line banking because it uses Safe Money, but since the latest updates from Firefox I am unable to use it. I keep getting an error message in some sites and others won't even open at all it goes straight to the normal window without protection. As kaspersky is a add on, do I have to grant permission in private browsing to allow this site to be accessed. kaspersky do not know what is causing the problem and believe it is Firefox that is causing the issue. To be honest Kaspersky has talked me through several procedures and still it will not work.

So, do I need to grant permission in private browsing and if so how do I do this please as I have looked at several forums and I would be grateful for some clarification?

Many thanks

Julie

Asked by Thunderbird01886 1 year ago

Last reply by Thunderbird01886 1 year ago