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I created the account and everything, then shut ff down, it verified when reloaded it had my profile, then when reloaded again it said updating and now all my

As stated now all my saved passwords, website histories and everything are now gone and it now says default profile 1 release and I don't use your beta channel either. S… (read more)

As stated now all my saved passwords, website histories and everything are now gone and it now says default profile 1 release and I don't use your beta channel either. So in the span of 20 minutes I went from updated, to updated a second time to release 1 and there is nothing in my profile now.

Please tell me that you store the default profile somewhere so it can be imported. I always relied on Firefox to this moment and always thought Google need to learn how to deliver what their users want and not what they want but right now so angry about what has happened.

Asked by MadatFirefox007 1 year ago

Answered by jscher2000 1 year ago

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Change user interface icons

I've used Mozilla since it was Netscape 2. My six-year-old nephew draws better than your icon developers! Your interface sucks and there are no provisions to change it. Y… (read more)

I've used Mozilla since it was Netscape 2. My six-year-old nephew draws better than your icon developers! Your interface sucks and there are no provisions to change it. Your browser interface is WORSE than Microsux interslut Explorer. You REMOVE functionality with every evolution and make it SLOWER. Not everyone can afford to buy a new computer every year to keep up with the bloatware you put out. Give me a way to change icons! I've known how to change the main icon. I want to make the thing at least LOOK decent, not like a bunch of scribbles!

Asked by FuckYouandthehorseyourodeinon 1 year ago

Last reply by WestEnd 1 year ago

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Firefox has deleted all my extension data/settings after update

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uM… (read more)

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

Asked by wonka 1 year ago

Last reply by WestEnd 1 year ago

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Kiosk application, and want ONLY forward/back/reload/home buttons, and tabs. NO access outside our own site. Spent days on this already, frustrated.

I've spent much time trying to craft a userChrome.css, and it never works right. Every time I get close, something else is badly broken. For example, I _finally_ got th… (read more)

I've spent much time trying to craft a userChrome.css, and it never works right. Every time I get close, something else is badly broken. For example, I _finally_ got the address box turned off, so they can't type in addresses, but now the Back button is non-functional.

Asked by jcathey 1 year ago

Last reply by jcathey 1 year ago

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Videos are still choppy

There have been other threads concerning this issue. Typically they blame the user for not having a cpu that is fast enough or not having the latest software, but it rema… (read more)

There have been other threads concerning this issue. Typically they blame the user for not having a cpu that is fast enough or not having the latest software, but it remains that Microsoft Chrome or Edge and others work properly, while Mozilla Firefox doesn't. FWIW, one of my computers, running Windows 7 works OK, but this one with Windows 10 doesn't

Asked by bob-s 1 year ago

Last reply by McCoy 1 year ago

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White box at the top of youtube full screen

Earlier today I tried to full screen youtube and It wouldn't work. I saw some suggestions on here saying delete cookies so I did and now it full screens, however the vide… (read more)

Earlier today I tried to full screen youtube and It wouldn't work. I saw some suggestions on here saying delete cookies so I did and now it full screens, however the video is partway down the screen and above it is an empty white box. I've tried restarting in safe mode and deleting cookies again and neither of those worked. i'm having no issues in other browsers so I have no idea what could be causing it.

Asked by VConfused 1 year ago

Last reply by cor-el 1 year ago

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Can't find my bookmarks

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox the… (read more)

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox they were gone again. Help would be appreciated.

Asked by Nosepicker 1 year ago

Answered by Nosepicker 1 year ago

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Firefox is blocking the Wayback Machine ffs. It is not displaying the [Advanced] button so I can't override it. Please fix it.

So when I try to visit archive.org or its wayback machine, I get "Secure Connection Failed" Two widgets are offered: a tickbox for reporting issues and a [Try Again] butt… (read more)

So when I try to visit archive.org or its wayback machine, I get "Secure Connection Failed" Two widgets are offered: a tickbox for reporting issues and a [Try Again] button. Your Help says to click on the [Advanced] button but there isn't one.

Before anybody gives me a lesson in online security, I would ask that you focus on your usability issue and not my personal habits, thanks.

Asked by steelpillow 1 year ago

Answered by steelpillow 1 year ago

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Why did the firefox update delete firefox from my computer?

Firefox did an automatic update and in the process deleted itself from my computer. When I click on the shortcut I get an error message: The item firefox.exe that this … (read more)

Firefox did an automatic update and in the process deleted itself from my computer. When I click on the shortcut I get an error message: The item firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. I rebooted my computer but the program is completely gone. How do I get it and all of my bookmarks, etc. back again? I'm using IE (ugh) to access Mozilla's web site.

Asked by roc-doc 1 year ago

Answered by Wesley Branton 1 year ago

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firefox can't open more than one page a time

it happened again: with one page open, if i try to open another page from the browser, or from the bookmarks etc., it just opens blank and the progress indicator remains … (read more)

it happened again: with one page open, if i try to open another page from the browser, or from the bookmarks etc., it just opens blank and the progress indicator remains working as if it was trying to get there, but never does. i already reset firefox, but to no avail. i can't remember how the problem was solved the last time, some months ago. thank you in advance. :-)

Asked by bobo53 1 year ago

Last reply by FredMcD 1 year ago

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My browser tabs are showing as browser windowns

Hello, From a month or so, my mozilla Browser tabs are showing as browser windows. For better understanding please check the attached image. As you can see in the image, … (read more)

Hello,

From a month or so, my mozilla Browser tabs are showing as browser windows. For better understanding please check the attached image.

As you can see in the image, when I hover over the Mozilla icon on the taskbar the browser is showing as there are 4 windows are open but they are just tabs.

The same mozila is sycn in 2 of my computers which is showing the issue. I have another computer with different email and the browser is working fine there. Is there any setting that I missed here?

Looking forward for a positive response.

Thank you.

Asked by soumendra 1 year ago

Last reply by Wesley Branton 1 year ago

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can't sign in. Phone was wiped along with 2FA codes

My phone was wiped while it had the 10-Digit recovery codes and the Authenticator app which had the other 2FA codes. How do I get my account back? I've tried resetting th… (read more)

My phone was wiped while it had the 10-Digit recovery codes and the Authenticator app which had the other 2FA codes. How do I get my account back? I've tried resetting the password but it still wants 2FA codes.

Any help would be appreciated even if it is to let me know it is a lost cause. I would make a new account, but the one that's locked uses my main email account.

Asked by needshelp0 1 year ago

Last reply by cor-el 1 year ago

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Firefox now blocks MS Teams, how can I stop this?

Suddenly Firefox is now blocking MS Teams, all the other Office365 apps are OK including SharePoint, OneNote and OneDrive but Teams is blocked - why and can I fix it? … (read more)

Suddenly Firefox is now blocking MS Teams, all the other Office365 apps are OK including SharePoint, OneNote and OneDrive but Teams is blocked - why and can I fix it?

Asked by Andy Tymeiz 1 year ago

Answered by FredMcD 1 year ago

  • Archived

The security fix in Firefox 67 CVE-2019-11696 causes excessive prompts from our CMS; please allow us to bypass this prompting

Having to respond to an "Open executable file?" prompt every time we download a JNLP file from our CMS is highly annoying. We have been working with these files for years… (read more)

Having to respond to an "Open executable file?" prompt every time we download a JNLP file from our CMS is highly annoying. We have been working with these files for years and know they are OK for us to access. We should be able to bypass this message permanently. Please create a way for us to do this ASAP or we'll have to ask our CMS users not to update to version 67.

Asked by nancy_cms_admin 1 year ago

Last reply by cor-el 1 year ago

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How can I set Flash to activate automically for Google Translate?

The microphone icon never appears at Google Translate for me anymore, doing Google searches it seems like it's a Flash issue but I never get the option to Allow it (and R… (read more)

The microphone icon never appears at Google Translate for me anymore, doing Google searches it seems like it's a Flash issue but I never get the option to Allow it (and Remember), or change Flash settings by Managing Exceptions...I have the latest versions of both (64-bit) so I'm wondering what's going on and how to fix it...

Asked by HelpwithFirefox938373 1 year ago

Last reply by cor-el 1 year ago