Showing questions tagged: Show all questions
  • Archived

Stop downloading images as webp

Okay, I'm about to stop using Firefox as my default browser! Until recently now it's downloading EVERY image as webp. NO! Photoshop doesn't even recognize this crappy ext… (read more)

Okay, I'm about to stop using Firefox as my default browser! Until recently now it's downloading EVERY image as webp. NO! Photoshop doesn't even recognize this crappy extension.

Chrome has NO problem downloading simple jpg and png. So, question - how do I STOP Firefox from downloading in webp format? especially the fact that that ACTUAL image is NOT webp!

Asked by foxfamily238 2 years ago

Last reply by WayanV 2 years ago

  • Archived

The owner of support.microsoft.com has configured their website improperly.

I'm running into some problems with accessing Hotmail as for some reason it will insist on adding a OWA like so https://outlook.live.com/owa/ and I'm being blocked from a… (read more)

I'm running into some problems with accessing Hotmail as for some reason it will insist on adding a OWA like so https://outlook.live.com/owa/ and I'm being blocked from accessing Microsoft support at as Firefox Claims that Microsoft support at https://support.microsoft.com/ hasn't configured their website correctly which I find hard to believe. Can this be switched off or bypassed as I need to know what's going on with the Hotmail account?

Asked by Michael11 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I received an E-Mail from a (supposed) Hack

I would like to know if I have to be worried about the following E-Mail I found in my Junk Mail, addressed to myself, looking as if I would have sent it: """Your account … (read more)

I would like to know if I have to be worried about the following E-Mail I found in my Junk Mail, addressed to myself, looking as if I would have sent it:

"""Your account has been infected! Renew your password right away! You might not heard about me and you obviously are certainly interested why you're receiving this particular message, is it right? I'mhacker who burstyour emailand devices and gadgetstwo months ago. Never try out to get in touch with me or find me, it is definitely hopeless, considering that I forwarded you an email using YOUR account that I've hacked. I've build in malware software on the adult videos (porn) site and suppose that you have watched this site to have a good time (you understand what I want to say). Whilst you have been paying attention to videos, your browser began operating like a RDP (Remote Control) that have a keylogger which granted me permission to access your desktop and webcam. Afterward, my softgotall info. You have wrote passwords on the web-sites you visited, I intercepted them. Of course, you'll be able to modify each of them, or already modified them. Even so it does not matter, my app updates it every time. And what did I do? I generated a backup of the device. Of all files and each contact. I have managed to create dual-screen videofile. The 1 section shows the film you had been watching (you've a very good preferences, huh...), the second part shows the video from your webcam. What must you do? Well, in my opinion, 1000 USD will be a inexpensive amount of money for this very little secret. You will do the deposit by bitcoins (if you do not understand this, try to find “how to buy bitcoin” in any search engine). My bitcoin wallet address: <removed> (It is cAsE sensitive, so just copy and paste it). Important: You will have only 2 days to make the payment. (I put an unique pixel to this email, and at this point I understand that you've read through this email). To trackthe reading of a messageand the actionswithin it, I usea Facebook pixel. Thanks to them. (Anything thatis appliedfor the authorities may helpus.)

In case I do not get bitcoins, I'll undoubtedly transfer your video files to all your contacts, such as relatives, co-workers, and many more?"""


edit: removed the bitcoin wallet id.

Asked by HHS 2 years ago

Last reply by James 2 years ago

  • Archived

Firefox Location bar issue with new version

With the newest Firefox, when I type in the address of where I want to go, the bar drops down and gives me all kinds of search and suggestions...I DON'T WANT THIS. I know… (read more)

With the newest Firefox, when I type in the address of where I want to go, the bar drops down and gives me all kinds of search and suggestions...I DON'T WANT THIS. I know where I want to go. How can I get rid of this area. See photo.

Asked by tpholt 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox causes Windows 10 crashes

Hello! I use FF 65.0 / 64 bit Windows 10 Pro N / 1809 / Built 17763.292 Nvidia driver 418.81 In this version of windows, but also in the last one, FF causes Windows blue … (read more)

Hello!

I use FF 65.0 / 64 bit Windows 10 Pro N / 1809 / Built 17763.292 Nvidia driver 418.81

In this version of windows, but also in the last one, FF causes Windows blue screens (KMODE_EXCEPTION_NOT_HANDLED). It happens after some time working with the browser, especially when many tabs are open and videos are played. But not always - I cannot reproduce it. I just know it always happens when I browse in FF.

I have uploaded the corresponding MiniDump file on my cloud storage: https://box.medunigraz.at/s/ccJj8qbC9mESAjL

I also include my DxDiag file, so you can see what I have installed.

Thanks for any help, best wishes, Herwig


System Information


     Time of this report: 2/6/2019, 19:17:04
            Machine name: DESKTOP-QDH01D4
              Machine Id: {CE3EF5AA-97B3-46CE-80B6-EE8A9C03189E}
        Operating System: Windows 10 Pro N 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
                Language: German (Regional Setting: German)
     System Manufacturer: ASUS
            System Model: All Series
                    BIOS: BIOS Date: 04/08/15 11:17:32 Ver: 24.02 (type: BIOS)
               Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
                  Memory: 8192MB RAM
     Available OS Memory: 8136MB RAM
               Page File: 4268MB used, 12570MB available
             Windows Dir: C:\WINDOWS
         DirectX Version: DirectX 12
     DX Setup Parameters: Not found
        User DPI Setting: 96 DPI (100 percent)
      System DPI Setting: 96 DPI (100 percent)
         DWM DPI Scaling: Disabled
                Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

          DxDiag Version: 10.00.17763.0001 64bit Unicode

DxDiag Notes


     Display Tab 1: No problems found.
       Sound Tab 1: No problems found.
       Sound Tab 2: No problems found.
         Input Tab: No problems found.

DirectX Debug Levels


Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)


Display Devices


          Card name: NVIDIA GeForce GTX 980
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 980
           DAC type: Integrated RAMDAC
        Device Type: Full Device (POST)
         Device Key: Enum\PCI\VEN_10DE&DEV_13C0&SUBSYS_36731458&REV_A1
      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
Device Problem Code: No Problem
Driver Problem Code: Unknown
     Display Memory: 8120 MB
   Dedicated Memory: 4053 MB
      Shared Memory: 4067 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
        HDR Support: Not Supported
   Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.608398), Blue(0.150391,0.059570), White Point(0.313477,0.329102)
  Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
       Monitor Name: Generic PnP Monitor
      Monitor Model: S2401W
         Monitor Id: ENC1912
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI

Monitor Capabilities: HDR Not Supported Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

     Advanced Color: Not Supported
        Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4aa19ae78d94d8a3\nvldumdx.dll
Driver File Version: 25.21.0014.1881 (English)
     Driver Version: 25.21.14.1881
        DDI Version: 12
     Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
       Driver Model: WDDM 2.5
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
     Power P-states: Not Supported
     Virtualization: Paravirtualization 
         Block List: No Blocks
 Catalog Attributes: Universal:False Declarative:False 
  Driver Attributes: Final Retail
   Driver Date/Size: 30.01.2019 01:00:00, 958008 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
  Device Identifier: {D7B71E3E-5080-11CF-B170-7D161BC2D435}
          Vendor ID: 0x10DE
          Device ID: 0x13C0
          SubSys ID: 0x36731458
        Revision ID: 0x00A1
 Driver Strong Name: oem2.inf:0f066de3ad09d9de:Section082:25.21.14.1881:pci\ven_10de&dev_13c0
     Rank Of Driver: 00D12001
        Video Accel: 
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

Asked by wigl12 2 years ago

Last reply by Teksonik 2 years ago

  • Archived

ERROR(1): User denied geolocation prompt

I have Firefox 65. I've made a very simple Geolocation demo exactly like the example here: https://developer.mozilla.org/en-US/docs/Web/API/Geolocation/getCurrentPositio… (read more)

I have Firefox 65.

I've made a very simple Geolocation demo exactly like the example here: https://developer.mozilla.org/en-US/docs/Web/API/Geolocation/getCurrentPosition#Example

Here's the demo: https://demo.footstepsmarketing.com/locator.html

I can confirm that it does work in Firefox 63, but does not in 64 onwards. Any insight would be much appreciated.

Asked by blankride 2 years ago

Last reply by cor-el 2 years ago

  • Archived

recent update caused tabs to revert to top

just installed the latest current Firefox update which has reverted my tabs to the top rather than below my bookmarks toolbar. suffice to say this is rather annoying as c… (read more)

just installed the latest current Firefox update which has reverted my tabs to the top rather than below my bookmarks toolbar.

suffice to say this is rather annoying as changing the "browser.tabs.onTop" setting in the about:config which l originally did doesnt work any more l did find a userchrome.css file as well that said it would do it on this site but alas my tabs are still above the address bar and not below the bookmarks toolbar where l want them. any help to resolve this would be greatly appreciated due to the most recent update causing them to revert back to the top.

Asked by timelesspa 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

Problem with images/thumbnails not showing

Every time i try to check Steam workshop via Firefox most of the images do not display. They do show if i click on them to maximize them Problem also appears on some othe… (read more)

Every time i try to check Steam workshop via Firefox most of the images do not display. They do show if i click on them to maximize them Problem also appears on some other sites

Asked by Tomol 2 years ago

Last reply by McCoy 2 years ago

  • Archived

how to get rid of a malware pop-up messages on MacBookPro

When I'm using Firefox, on reputable sites, this screen pops up, along with a bunch of beeps. It appears to be from Firefox, but I assume it isn't. Where is coming from? … (read more)

When I'm using Firefox, on reputable sites, this screen pops up, along with a bunch of beeps. It appears to be from Firefox, but I assume it isn't. Where is coming from? Is is dangerous? How do I get rid of it?

I called Apple support, and they helped me run a scan with MalwareBytes (the scan came up clean), but the problem is still recurring. The Apple support person said to contact Firefox.

Asked by PamCC 2 years ago

Last reply by Ollie 2 years ago

  • Archived

How do i set up a Firefox account?

I find no information instructing how to set up a firefox account. The only info says how to set up a "Sync" account. If this is the same thing, it should say so. I wa… (read more)

I find no information instructing how to set up a firefox account. The only info says how to set up a "Sync" account. If this is the same thing, it should say so. I want to know how to set up a Firefox account

Asked by pastorjd58 2 years ago

Last reply by James 2 years ago

  • Archived

What happened to the address bar in update 65? It's awful. It use to only show my bookmarks or websites I physically typed in. Now it shows everything but that.

What happened to the address bar in update 65? It's awful. It use to only show my most visited bookmarks(ie:facebook) or websites I physically typed in. Now it shows ever… (read more)

What happened to the address bar in update 65? It's awful. It use to only show my most visited bookmarks(ie:facebook) or websites I physically typed in. Now it shows everything but that. It makes it super cluttered and overall awful. I have tried messing with the settings and nothing works. I feel like I need to downgrade and disable automatic updates or move to a new explorer all together.

Asked by ReneeMustang 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I reset Firefox, now it's all but dead

I think I misunderstood how drastic "reset Firefox" would be, I have the tabs back but the only way I see the URLs they represent is to initiate autocomplete, then even w… (read more)

I think I misunderstood how drastic "reset Firefox" would be, I have the tabs back but the only way I see the URLs they represent is to initiate autocomplete, then even when I click on the url I wanted it doesn't go to the site (sometimes I'll get the "loading" dots on the tab which leaves me even more perplexed)! I dunno was I obligated to set up sync before I did the reset? Nothing told me to do so or how to do it. I'm typing this on Chrome because it's still working OK but none of the pages come up on Firefox anymore. Can anyone explain how I can back this out of this disastrous condition? How would I know exactly what was causing it to be all but shut down like this? Tell me is this some kind of drastic overkill on security or something? Is there some SIMPLE test I can perform to quickly figure out what needs to be changed? The ONLY reason I did this was BEFORE I STARTED I couldn't get any downloads to proceed beyond zero bytes in size, so for right now I even bypassed Windows Firewall so I'm "wide open" looking for a solution, PLEASE HELP ME GET THIS THING WORKING AGAIN ASAP!!!

Asked by jlawton 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox Themes Page is Terrible!!!

It appears that Firefox recently updated it's Themes site and it is terrible. https://addons.mozilla.org/en-US/firefox/themes/ There's no way to see what a theme looks … (read more)

It appears that Firefox recently updated it's Themes site and it is terrible.

https://addons.mozilla.org/en-US/firefox/themes/

There's no way to see what a theme looks like unless you install it. Please fix this Firefox!

Please bring back the classic desktop page so we can preview themes.

Asked by spywriter007 2 years ago

Last reply by scotsblue 2 years ago

  • Archived

Why does FIREFOX keep updating even though I have it set NOT TOO!

All I see in these community things are The QUESTIONS on the topic but NO SOLUTION. WHAT happened to Firefox, it used to actually WORK! Now it just ignores what I say and… (read more)

All I see in these community things are The QUESTIONS on the topic but NO SOLUTION. WHAT happened to Firefox, it used to actually WORK! Now it just ignores what I say and does it anyway. I have it checked and unchecked where it is suppose to be so that it DOES NOT update! YET it still does it! SO when is Firefox going to give SOLUTIONS instead of just adding another question to the same stuff... we know a lot of people are having the same problem... SO when are you guys going to wake up and FIX IT!

Asked by hapzap 2 years ago

Last reply by GerardoPcp04 2 years ago