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  • Archived

Getting the "Your Connection is not Secure" message for all websites, including support.mozilla.org

Started late last week. I get the error message for any website that I try to go on. It also comes up when I click on the "Learn More..." link on the error message page. … (read more)

Started late last week. I get the error message for any website that I try to go on. It also comes up when I click on the "Learn More..." link on the error message page.

Asked by badfish03 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When I click a tab on my firefox menu line I get an advert and have to delete it to get my selected site. How do I get rid of it

When I click on a bookmark tag I get adverts - for example - tvplusnewtag.com, moviefanatic.com, freeinternetspeedtracker. When I delete them, my selected tag is behind… (read more)

When I click on a bookmark tag I get adverts - for example - tvplusnewtag.com, moviefanatic.com, freeinternetspeedtracker. When I delete them, my selected tag is behind them

Asked by penicuik 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Firefox does not trust DigiCert Global Root CA even though trust is set

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOW… (read more)

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOWN_ISSUER.

This is somehow related to my user profile. If I create a new profile, the problem disappears.

I've tried deleting cert*.db in my profile directory to no avail. I checked about:config and I couldn't find any relevant non-default configuration.

To my surprise, if I want to manually set the trust of the certificate in the certificate manager ("Edit Trust"), it tells me that the certificate is trusted. However, if I click on "View Certificate", I get the following error: "Could not verify this certificate because the issuer is unknown."

I don't know much about CAs, but it seems to be surprising how the issuer of a Root CA could be unknown, isn't that the whole point of a Root CA that it does not need to be signed by another certificate?

The more important question: Where in my profile may I have a non-default option that causes Firefox to not trust the DigiCert Global Root CA?

Asked by morxa 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Debugging javascript code break points not maintained

Hi, I'm developing some code in js , and use many functions in my file.js I use FF Quantum v.63 on ubuntu 18.04 64 bit In the Web Developer section, on the Debugger tab, … (read more)

Hi, I'm developing some code in js , and use many functions in my file.js

I use FF Quantum v.63 on ubuntu 18.04 64 bit

In the Web Developer section, on the Debugger tab, when I set the break points and need to reload the page so I can run also the init functions, then the break point are lost, more precisely they are pointing the first line in file with the same code as the breakpoint was set.

for example: I have many lines as

var self = this;

when I put a break on a line like this, then when I reload the page, the break is pointing to the linenum 36 where there is the first code occurrence like I breakpointed.

On chrome, when I put the break for ex. to the line 1000, when reload the break is on line 1000!

Asked by gbonline 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

I would like to have the old ctrl+tab behavior but at the same time use the new recentlyUsedOrder on a custom keybind

Hi. I was looking how to restore the old ctrl+tab behavior and found https://support.mozilla.org/en-US/questions/1241201#answer-1174594 . This answered my first half of … (read more)

Hi.

I was looking how to restore the old ctrl+tab behavior and found https://support.mozilla.org/en-US/questions/1241201#answer-1174594 . This answered my first half of the question.

However, I do find the new ctrl+tab behavior useful, however not as a replacement of the old behavior, but as an additional feature.

Is there any way I can have ctrl+tab/ctrl+shift+tab behave in the old way, while binding a custom keybinding to the new recently used order tab behavior? (say, e.g. binding it to win+tab)

Asked by xantoz 1 year ago

Last reply by Compinerd 1 year ago

  • Archived

When paying with creditcards, why is there deconnexion when the browser communicate with the banque security site ?

When buying something with a credit card and you valid this. There is sometimes security validation for the transaction by the bank. The time you wait for the validation … (read more)

When buying something with a credit card and you valid this. There is sometimes security validation for the transaction by the bank. The time you wait for the validation code by SMS or other. Firefox is disconnecting and you can start again or better you have to buy things on other browsers where I noticed no problems. Is it possible to resolve this very, very inconvenient problem ? Thanks.

Asked by niekorama 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do I get my bookmarks back from the cloud if I changed my password?

I created a Firefox account, synced my laptop, and then the tech foloks at my work did a re-imaging of my laptop. When they tried to get my bookmarks and passwords back, … (read more)

I created a Firefox account, synced my laptop, and then the tech foloks at my work did a re-imaging of my laptop. When they tried to get my bookmarks and passwords back, they changed the password for Firefox since it would not take the password I set up. Now, none of the bookmarks or passwords are coming up. My work tech department says it just takes time. However, in a previous chat I was told that if the password gets changed, everything is lost. Is this true?

Asked by Bcuperus 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I can no longer access my NatWest website

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connectio… (read more)

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data couldn't be verified. Please contact the owners of the website to inform them of this problem.

I looked on your help site to see if there were others with this challenge and found some comments from some sanctimonious prat to the effect that this should be remedied by the website owner and that eventually the website would no longer be able to be accessed by any other browser such as Chrome, Edge etc. Great, but I need to see my bank accounts online and rather than change banks, I am changing to Edge so that I can. Eventually NatWest may have to change their security but until then I am going to move away from Firefox, and, I know I only contribute a small amount to your "cause" every year but I shall take that away as well - you are too "holier than thou" in your approach to security and take no thought of how its implications affect the user.

Asked by Totley 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do I make the entire toolbar at the top of the page: which shows the tabs; dissappear in full screen mode & reappear when the mouse is hovered over the top?

I have a MacBook and when using Safari and entering full screen, the browser does not show any search bar or taps it only shows a page. How do I get Firefox to do the sam… (read more)

I have a MacBook and when using Safari and entering full screen, the browser does not show any search bar or taps it only shows a page. How do I get Firefox to do the same

Asked by randomaccount1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Update to Firefox 64.0 not working

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefo… (read more)

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefox doesn't start

Asked by Akira2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying, "Firefox Profile Can't be loaded, it may be missing or Inaccessible" This all came about… (read more)

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying,

"Firefox Profile Can't be loaded, it may be missing or Inaccessible"

This all came about when I tried to Refresh Firefox, but stopped refressing before it was completed refreshing. Trevor

Asked by TrevorFord 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Latest update won’t install

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manu… (read more)

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manually, it’s still not updated and the process repeats itself.

If it helps, I’m using Windows 10. (I’ve already tried clearing my cache.)

Asked by Audrey1981 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

how to block a website?

hi sir I wish to block the website below form my firefox browser but cant seem to block it, pls help. https://www.hao123.com/?tn=97473572_hao_pg thanks regards sean … (read more)

hi sir

I wish to block the website below form my firefox browser but cant seem to block it, pls help.

https://www.hao123.com/?tn=97473572_hao_pg

thanks regards sean

Asked by LMWS214 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Numerous problems with creating bookmarks afte Firefox update last week. click annot save bookmarks to library.

I recently updated the newest Firefox version, at least I think so. I watched the Video about creating and accessing bookmarks. Before the latest version I created many… (read more)

I recently updated the newest Firefox version, at least I think so. I watched the Video about creating and accessing bookmarks. Before the latest version I created many folders and placed websites of many non-profit organizations and other arts resources. Now, when I click the star the follow occurs: Star turns blue and moves to clip board? icon. First option: View bookmark side bar; Second: Show All Bookmarks; Third: View Pocket List (I don't use Pocket); Forth: Bookmarks Toolbar; Fifth: Other Bookmarks; Sixth: Show all Bookmarks. These are fewer options than listed on the Firefox bookmarks video. When I click: Show all Bookmarks a grey and white empty box appears with the the top title Library. When I click Show All Bookmarks, nothing occurs. What's also odd is that when I bring up a website like nypl.org the star turns blue. But I can't find that bookmark, only listed, without a name, of 157

Asked by ghendren 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

how to fix constant tab crashes with 64.0

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no he… (read more)

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no help. Using IE to send this.

Asked by mike56 1 year ago

Last reply by FredMcD 1 year ago