Firefox Community Forum

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

Hello,

Several passwords were saved by Firefox. They are only saved locally ( no sync with Mozilla account). I recently upgraded my laptop from Windows 10 to Windows 11. Since the upgrade, no password is available in "Saved Password" section. I checked my profile and I can find logins.json file ( with all encypted logins and passwords) and key4.db file. I suppose my passwords cannot be decrypted as they were encrypted with Windows 10.

Is there a way to recover my passwords?

All my Firefox bookmarks are GONE. I followed the directions for restoration, and the Restore (etc) window has nothing in it. I saved the bookmarks to a JSON (HTML) file on an external hard drive, but I cannot find a way to restore them. I'm just about tired of Firefox and the consistent problems. Please restore my faith. Thank you.

Firefuxxed was refusing to open new tabs so I shut it down and restarted it (always fixes it) and all my pinned and open tabs were gone with no way to recover them, it took me half an hour to manually restore the pinned ones one by one but not all of them as I cannot remember all of them let alone all the open tabs I had (hours of research gone down the toilet).

There should be a way to backup and restore pinned and open tabs so this doesn't happen, the history option does nothing.

OS: Linux Mint 22 fresh install from a week ago Previous version of Firefuxxed updated after this shamossel.

I had a issue with my Dell laptop, when it was resolved It had deleted Firefox. They created a new one, but the bookmarks are gone. I have looked at the information on recovering Bookmarks, but still cannot recover my bookmarks.

Can I get help on this issue?

Thanks,

Riley

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the site address. I used to use those colored icons as a quick reference to select the web site I wanted. Being I have MANY bookmarks, those icons to the left were a GREAT help to locating a specific bookmark.

   I could locate a bookmark by the web site icon that is shown to the left of the site address. Now that icon just shows a non colored ball with globe in it.
  Is there a way to show a earlier date of my bookmarks? Maybe that way I could see the old bookmark menu the way it used to be shown when I accessed my bookmark menu? 
   Can someone please help. Thank you.

Hello,

I just had Firefox overwrote a session restore I had open for a long time with a few hundred tabs. Is there any way to see prior session history or backup these sessions without manually copying the files? If not will these features ever be added?

Thanks

у меня стояла функция открытия вкладок из предыдущих сессий, но сегодня я открыл firefox сначало все вкладки были подписаны типа autoblock(или как-то так), я решил перезапустить браузер, в итоге открываю и ВСЕ вкладки исчезли, а у меня их там очень много и я точно не все вспомню, попробовал восстановить через журнал("восстановить резервную копию от" я выбрал от 21.10.2025, но она просто выдало сообщения, что текущие вкладки заменятся, на те, что в резервной копии и больше ничего не произошло) есть ли способ восстановить все вкладки не прибегая к тому, чтобы листать историю вручную?

Bonjour Apres une mise à niveau de mozilla fire fox, je ne retrouve plus rien et ne peux aller sur mes mails comme d'habitude. Cela fait plusieurs fois que ça m'arrive mais en bidouillant un max j'avais réussi à retomber sur mes pieds. Or je suis en train de bidouiller depuis 35 mn et n'arrive à rien, on ne me reprendra pas à mettre à jour firefox si un jour j'arrive à le retrouver. D'ailleurs pourquoi cette "mise à jour" supprime systématiquement les programmes en place ....? Ne serait il pas possible de mettre à jour sans déprogrammer tout ce qui à été enregistré, et si oui c'est que vous n’êtes pas si doué ou c'est délibéré et c'est encore pire. Je vais creuser encore et tout fermer éventuellement pour aller voir ailleurs si c'est plus simple... Desolé Cordialement Claveau

All my data seems to have disappeared. I have no browser history, and all my bookmarks are gone. the only browser history shows when I started looking for the lost data, anything before that is gone. please help

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Hallo Zusammen,

Meine Lesezeichen sind aufgrund irgendeiner angeblichen Virensoftware komplett verschwunden, auch die Leiste wird nicht mehr angezeigt. Speichern bzw. ein Lesezeichen hinzufügen kann ich auch nicht mehr und geändert habe ich nichts an irgendeiner Software. Der Strom ist ausgefallen, habe neu gestartet und weg waren sie. Neuinstallation und immer noch der gleiche Fehler. Virensoftware ausgeschaltet, trotzdem noch. Profil ist auch nicht geändert. Ich habe alles mögliche versucht, aber ich finde den Fehler nicht.

Liebe Grüße L.

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copied it into the new laptop - but I'm not sure of the next steps :(.

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore my bookmarks?

After updating to version 137 today, all my bookmarks are gone. I've tried looking under "Profiles" to see if they're on another profile following the instructions from https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update; there are two profiles (default and default-release) and both have no bookmarks. I also tried following the instructions at https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks to import a backup, but Firefox finds no backups to import from and there's no "Old Firefox Data" on my desktop to restore from. Search history and recently closed tabs history are intact, so it doesn't look like Firefox has completely destroyed the profile it was using before the update, just the bookmarks. Is there anything else I should try, or should I accept that this particular library of Alexandria has burned and just begin recreating the bookmarks?

Google appears to be taking over control of my firefox page. When I open Firefox, Google search and other functions appear on screen and take over. Also, most of my saved bookmarks have disappeared .This probably happened when I got tech help to deal with problems accessing my MS and Google accounts. I have always used the Google search engine but it only when I clicked on the search bar. Now it seems to have taken over and I seem only to be ableto access sites using Google Can I restore lost bookmarks so I can go direct to internet sites?