Showing questions tagged:

You did updates and now everything is gone!!

You did updates this morning which annoys me anyway. You do updates too often and at the wrong time of day. After you did updates, everything, all my bookmarks, etc. are … (read more)

You did updates this morning which annoys me anyway. You do updates too often and at the wrong time of day. After you did updates, everything, all my bookmarks, etc. are gone. It's a blank screen.

Open 1

Lost bookmarks

I lost all bookmarks after running a Firefox update near the end of June. I have not been able to recover them. I believe I deleted my original profile inadvertently so… (read more)

I lost all bookmarks after running a Firefox update near the end of June. I have not been able to recover them. I believe I deleted my original profile inadvertently so not sure if there is anything I can do to recover them. Suggestions?

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I still can't recover from losing all of my history last browser crash wipe out.

I made a change somewhere that caused a total loss of history/open tabs even in my tab manager extension. I can't remember exactly what it was I changed but nothing I hav… (read more)

I made a change somewhere that caused a total loss of history/open tabs even in my tab manager extension. I can't remember exactly what it was I changed but nothing I have searched here has been helpful in recovering from this. I did not want to bring my profile from home as I am using Firefox here in a work environment. Can someone point me to or explain a step by step method to be able to do this? Nothing I found in searching here has been positive.

Open 1

Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

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how do I restore tabs and open windows after most recent update?

After being nagged to update to the latest version of Firefox, i did so thinking all the windows and tabs would be restored. I have been thru multiple updates with with n… (read more)

After being nagged to update to the latest version of Firefox, i did so thinking all the windows and tabs would be restored. I have been thru multiple updates with with no problems in the past. I have been through most of the self help but nothing works. The restore last session is greyed out.

I do not speak geek.
Open 1

Restore bookmarks and bookmark sidebar

Two days ago my Firefox icon in the dock looked very different there was an added something. I have not been able to restore my bookmarks or my sidebar and I'm now wonder… (read more)

Two days ago my Firefox icon in the dock looked very different there was an added something. I have not been able to restore my bookmarks or my sidebar and I'm now wondering if you're update did this. I want my bookmarks back in my bookmark side bar please tell me how to get it. Control B does not do it. I am legally blind and this is especially difficult for me. I don't want to have to sign in with passwords and numbers and letters something you did on your end wreck this website for me Carol Cummins

Open 1

uploaded zip file

on my previous computer, I used firefox without an account. I uploaded a zip file from my desktop using Firefox. I'm wondering if there is any chance that zip file is sti… (read more)

on my previous computer, I used firefox without an account. I uploaded a zip file from my desktop using Firefox. I'm wondering if there is any chance that zip file is still accessible and whether there is a chance it can be retrieved?

Open 1 10

Where did my bookmarks go?

I opened Firefox this morning and there were no bookmarks or history. After looking online, I came to the conclusion that I needed to find the places.sqlite and bookmarkb… (read more)

I opened Firefox this morning and there were no bookmarks or history. After looking online, I came to the conclusion that I needed to find the places.sqlite and bookmarkbackups files and folders. However, I can't seem to locate either.

I am running Firefox v153.0 (aarch64) on Mac OS v. 26.5.2

I have Time machine backups, but I need help locating the correct files to restore. Thank you.

Open 2 10

Deleted the profile I've been running for the last 5 years, lost all data. MAc USer

Sometime between 10PM 7/23 and 2 AM 7/24 I deleted my profile by mistake, and all of the data my browser collected has been lost. Passwords, history, cookies, chat logs, … (read more)

Sometime between 10PM 7/23 and 2 AM 7/24 I deleted my profile by mistake, and all of the data my browser collected has been lost. Passwords, history, cookies, chat logs, etc. No account sync, or official Mozilla profile until now.

Everything is gone and I don't know how to replicate the steps found in this video. Mac's don't conveniently show you things like deleted user data unless you know exactly where to find them. [|https://youtu.be/JWJwmKLqnZs?si=g_g47eHSwoB8XSL5]

I've already tried using Time Machine, but that failed spectacularly.

Current OS is macOS Tahoe 26.5.2, Firefox 153.0 (aarch64)

Open 3

lost bookmarks

After the last few updates I have lost all of my bookmarks, I don't understand how this could happen. The bookmarks that currently populate my side bar are either inaccu… (read more)

After the last few updates I have lost all of my bookmarks, I don't understand how this could happen. The bookmarks that currently populate my side bar are either inaccurate or empty. I'm flummoxed and frustrated and angry. Is it possible to recover past bookmarks - say a specific date?

Open 1