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firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (read more)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 1 year ago

Last reply by FredMcD 1 year ago

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I am getting the missing profile error in the latest Firefox Quantum but can't fix it

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'… (read more)

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'm on Mac OS High Sierra). But the problem didn't go away.

I tried using the Firefox Profile Manager. It does launch the profile manager window where there were no profiles. I created a new profile. It then opened Firefox. I could use it ok. But then I closed Firefox and re-opened it and got the error again.

Here is what shows up in my console window when I run the profile manager:

MacBook-Pro-2:me$ sudo /Applications/Firefox.app/Contents/MacOS/firefox-bin -P MacBook-Pro-2:me$ 2017-11-30 14:27:41.594 plugin-container[8508:15019641] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xb943, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:27:57.203 plugin-container[8524:15021634] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xae3f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:28:11.580 plugin-container[8533:15023234] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xc23f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes.

I can't get this browser to work at all! Is there a way to completely uninstall and start over?

Asked by emergingdzns 2 years ago

Last reply by andrewjohnstrong 2 years ago

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Firefox Creates a New Profile

Recently, Firefox updated itself and I started having problems. The most annoying one is that it creates a new default profile and replaces my existing one every once in … (read more)

Recently, Firefox updated itself and I started having problems. The most annoying one is that it creates a new default profile and replaces my existing one every once in a while. It seems to happen every week or so. I copy over my addtional profile files, but it keeps happening. Three family members use the PC, but I seem to be the only one affected.

I did a complete uninstall and reinstalled a fresh copy of Firefox, but no luck. Any ideas?

Regard...John

Firefox 59.0.2 x64 / Windows 7 SP1 x64

Asked by johnbil 2 years ago

Last reply by johnbil 2 years ago

  • Solved

MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (read more)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 2 weeks ago

Answered by Phayden 1 week ago

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how do override firefox on a site I want to bookmark that is listed as untrustworthy

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these s… (read more)

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these sites are not trustworthy and cannot be saved. How do I override this problem so I can save these bookmarks or do I need to go back to Chrome?

Asked by biznetguy 1 year ago

Answered by jscher2000 1 year ago

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Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I follow… (read more)

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I followed several support threads with this issue, like https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible. I could not find or repair the profile.ini file or even find a Firefox folder in ~/Library/Application Support or ~/Library/caches. I had a Mozilla folder in the former but not Firefox. I also had Firefox synced to my Firefox Android browser.

I've reinstalled 58.0.2 a few times, nothing helps. I cannot find profiles.ini anywhere on my computer.

I've tried including the Troubleshooting information, but it doesn't work, I assume because I'm on Chrome?

Thanks for any assistance you can provide.

Asked by Partisanpixel 2 years ago

Answered by cor-el 2 years ago

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  • Archived

Firefox displays the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible" and immediately quits.

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=we… (read more)

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjU9PHRn-TYAhUBI6wKHb5QAWQQFggzMAI&url=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fkb%2Fhow-run-firefox-when-profile-missing-inaccessible&usg=AOvVaw0G8EFm-I8kbu-4SlQ5WCpe

This doesn't help because it asks me to use the profile manager, but any attempt at launching Firefox or anything inside it produces the same result.

I've also tried replacing Firefox with a fresh copy.

The Profile folder is present in the usual place and I've verified that I have read-write permission on the folder and everything within it. 57.0.4 on MacOS 10.13.2.

Asked by gisborne 2 years ago

Answered by Tonnes 2 years ago

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  • Archived

Firefox profile is incapable or missing

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinsta… (read more)

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

Asked by swstiles 2 years ago

Answered by swstiles 2 years ago

  • Archived

Is it normal for ////Mozilla/Firefox/Profiles/ to maintain thousands (4,000+ for each user) of folders ? What is process to 'fix'?

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remov… (read more)

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

Asked by MKBUSCPA 4 years ago

Last reply by FredMcD 4 years ago

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  • Archived

Can't delete corrupted profile.

Hi, I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons. I recently made a new profile for FF42, and used… (read more)

Hi,

I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons.

I recently made a new profile for FF42, and used FEBE to overwrite it with my customary profile settings.

All went well until I came on here to ask a question about my Thunderbird: Halfway through asking the question FF froze, and I had to kill it in Process Explorer. When I opened it again, the first tab just said 'connecting', and the whole thing froze as soon as that came up. Clearing all my caches with CCleaner made no difference. There was no malware detected by Malwarebytes.

I opened a previous version of FF (Thank g-d for FEBE!), and tried to overwrite the stuck profile with my current settings again, but it just froze, and had to be terminated from Process Explorer.

I tried to delete the corrupt profile in Profile Manager, but that just froze as well. :/

Luckily, it didn't break Profile Manager altogether, and, after reloading it, I could make a new profile for 42, and give it my preferred FEBE profile, and am using it now. As I don't know what corrupted the first 42, I'm a bit wary that this one might break too.

The corrupt 42 is still in the list in Profile Manager, but freezes everything when I try to delete it. How can I clean it out?

Thanks for any ideas as to what went wrong, and any tips on clearing the corrupt profile without damaging my good ones. Have I been locked out of that profile by something changing my permissions? I would have thought that MWB would have detected any obvious mischief.

Cheers.

Asked by Spamlet 4 years ago

Answered by cor-el 4 years ago

  • Archived

Firefox will not load

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I o… (read more)

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I only get an error message "Profile Missing..." (see attached screen shot) I tried downloading the latest version from Mozilla and re-installing. It did not resolve the issue. I still got the same error message.

Computer info: Apple Mac Pro 2009 running OS 10.11.6 El Capitan.

Asked by Keyless 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a … (read more)

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a profile with the ProfileManager option, but the result is the same. I have been waiting for a couple of weeks to see if a system update would eventually fix this (I installed firefox from Arch's repos). I run Arch Linux 64-bit. I have also tried installling firefox-nightly and even downloading firefox from mozilla with no success

Asked by jorgesca 2 years ago

Last reply by FredMcD 2 years ago

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How can can't find profile error be fixed in 57? the published fixes do not work.

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, s… (read more)

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, same problem. Installed version 55 and the issue no longer appears but now firefox nags me about the version being old.

Asked by vansyckel 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I use Ubuntu Mate. And this morning I have to reinstall it. The folder containing my Firefox profile was in a different partition, so that it was not removed during the n… (read more)

I use Ubuntu Mate. And this morning I have to reinstall it. The folder containing my Firefox profile was in a different partition, so that it was not removed during the new installation. When installation finished I opened the Firefox profile manager and create a new profile which points at the right folder. By running Firefox from the profile manager there is no problem. By trying from the panel or from the terminal I receive the error message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I checked the profiles.ini and it seems absolutely correct. Moreover even with Firefox opened, the links from Thunderbird try to open a new Firefox windows and give the error.

Asked by beppe1259 2 years ago

Last reply by beppe1259 2 years ago

  • Archived

Corrupted profile works only some times

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the brows… (read more)

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the browser, as well as some other preferences and data. What I do is that I close Firefox, delete the profile folder, duplicate the copy to a new copy and rename the original copy to match the profile folder name. The next time I launch Firefox history and cookies are here again. Then after 3 or 4 launches, they've disappeared again, so here I go again with the copies.

I don't know what causes the profile folder not to work after a few launches. One time the history was there again even after rebooting the computer, most of the time it disappears after a few hours (after a few relaunches of Firefox).

The profile originally became corrupted when I performed a cold shutdown of my computer while Firefox was open. I remember that when I booted again, my profile was well; it was at the next Firefox launch that the data was missing. I opened the sqlite files with the sqlite3 command line and they looked clean. Next time I launched Firefox the data was available again. I made a copy of the folder in case of, and there I am with the merry-go-round of copies.

Asked by SU001 4 years ago

Last reply by guigs 4 years ago

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Transferred logins don't show up

I transferred all files, including key3.db and logins.json to a new computer. Everything looks just like it did on the old one, except the saved logins are missing. The … (read more)

I transferred all files, including key3.db and logins.json to a new computer. Everything looks just like it did on the old one, except the saved logins are missing. The Exceptions-Saved Logins is filled with the previous data, but no Saved Logins.

This process worked fine on another such transfer I recently did.

Firefox 55.0 (64bit) on Win10 Pro (64bit)

Asked by vmanes 2 years ago

Last reply by FredMcD 2 years ago

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Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (read more)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 11 months ago

Last reply by FredMcD 11 months ago