Firefox Support Forum

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message.

   Secure Connection Failed. 
   Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
   
   Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 
   
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 
   Please contact the website owners to inform them of this problem.

Unfortunately the only way to fix it we found is deleting the whole profile, deleting the sertificates themselves does not work for us. It is very difficult for our users to do it. Can you please help us with this problem?

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

I'm running into some problems with accessing Hotmail as for some reason it will insist on adding a OWA like so https://outlook.live.com/owa/ and I'm being blocked from accessing Microsoft support at as Firefox Claims that Microsoft support at https://support.microsoft.com/ hasn't configured their website correctly which I find hard to believe. Can this be switched off or bypassed as I need to know what's going on with the Hotmail account?

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

I use Bitdefender wallet and have for years. I just built a new computer and it is not saving my google account. I checked the cookies and they are set to not expire. I don't want to save my info in the browser for security reasons.

When I go to att.net to check email, firefox takes me to several other sites, one of which sends me a scare screen, hoping I will click on it. I suppose you would call this malware. Is there a setting in FireFox to prevent it from going to sites I did not ask it to?

I will try to add a screen capture of the offending screen.

Following is the history: organized with the latest url at the top

https://d1nkumj01332kz.cloudfront.net/v9/message.html?trk=pastion-taried.com&osv=Windows%207&ip=68.9.218.120&cep=Arlv8CdOOItkJhjZiqjWtc_dz4esh_NjdLQUjEkcJG4EstRKPvC-T1x-p8CLQCEKPdLVq1vAI01ZXF0ZpZb7Yrqk-J1N7cnjbPD-TGYkD6Jrpptyq-7JN5P_fGcxD-lphScPR6n1jlg-9fKPprik8NBIm2e7wnoegS_grOWQ63_RdjZ_YSBjW3EXC5Y3pSvtpHooavZBVbXvhJzV5W4ZY7j3MqYj3Upnkue8tw0QsKVvBNuW3Q99pDdumJe3x_BX&zone=1806387-3979200730-0&country=US&time=1544806702&cid=15448067011141496440142440166805814

http://nextoptim.com/script/s2iurl.php?csid=1806387&md=0&s1=13342&stamat=m%7C%2C%2Cg2E243YnoGU3BJ9GH0dEdHP3xP.810%2CiOUtIegL3mbO-vonTaZuRA0gW4cCSrDZ76LeWOYcSPw0OBHaGS1O1cpEPIc_vIDmqFZMwgZmvp7t_5_-We0_82xdkStb9eJzz2p3612WZ3D8GcOte2NQC2u-1l1Vv1oeJjLh5tYpMIitIRlmZYB_OUHCEQMF0TvPrnGRYamWNb8xLFa-Rwbd7lI548BMtLLxXdrA-RlFEzIq2U7gSNkpr7kIOe6eHUvmKh3G8DVti7euSRTqkXxvH1VzgoLlqlq7kUiq4Hiyqy8rTukaVYut9Vwsgo7YFYomkmYwGdowz_6ZcDeAC0Y4kBTg4hP5jNmRkP8egC0xHDCWWeRanOtTuS9ADCtaIwH6MBjaCYa0k07Jc4GX-6j1ieuQ4CkXZ0-85pm9uBc95JZfGlj5TNKj8A%2C%2C

https://advertisingfeed.com/click?node=1&time=1544806680&id=47&pid=8&fid=8&sid=13342&rank=0&ad=eyJ0aXRsZSI6IiIsInVybCI6IiJ9

https://serviceoperative.com/out?out=https%3A%2F%2Fcreativechecker.com%2F%3Fpid%3D8%26sid%3Dstream%26kw%3Dbuy%26f%3Dclick%26bu%3Dhttps%253A%252F%252Fserviceoperative.com%252Fclick.php%253Fkey%253Dg6xhj2igkvvbntwx10jd%2526t1%253Dzone%2526t2%253Dstream%2526t3%subzone%2526cost%253Dusdcost

https://cpmazu.com/w/1.4/1201031004.js?pubid=ba9b94jj&domain=start.att.net&t=Ag9ZUVtbcHJrcHQEHVZCRFtue3FudAQGT0hBU3Ryf3FyFGc6

https://start.att.net/

[Links deactivated by moderator.]

I want to build a progressive web app. This app requires the user's GPS coordinates. In order to test this functionality cross-browser, I use w3schooll geolocation implementation. Link: https://www.w3schools.com/html/tryit.asp?filename=tryhtml5_geolocation

Compared to Chrome, Firefox sometimes returns the wrong coordinates. For example yesterday (13/03/2020) the coordinates were wrong all day. Today (14/03/2020) the coordinates are right. The coordinates are crucial for the success of the app. I use Firefox 74.0

Hello guys! I'm having some periodic crashes when i listen to youtube music in background. It happenes randomly, maybe once a week or sometimes twice a day.

I tried removing some unnecessary plugins but it didn't help.

Here are my logs in pending folder (or is there any way i can upload them in some readable form?)

https://drive.google.com/open?id=1nSkZKb2SSgUYPoNvrrBBYXNmoCugthPI

Hi,

When I try to play .mp4 files in my Firefox 65.0.1 I am getting error "video cannot be played because the file is corrupt". Whereas its working fine in Google Chrome. I tried all possible ways to get it sort. Help will be appreciated.

Thank you

Hi I've been a happy Firefox user for many years now. For no obvious reason, the ebay signin page stopped working yesterday, 26 March 2019, when using Firefox. It also doesn't work on Windows Explorer. But I have just downloaded Chrome (on ebay customer service advice) and found that the ebay signin page works fine on Chrome. I don't want to have to use Chrome - it is a product of the Evil Empire which works to enslave humanity. Please, please would you harness the mighty power of the Mozilla Monster to stamp on whatever vile bug the Ebay/Google Evil Empire have just created? Trusting in the Mighty Mozilla, and with many thanks, RWaddington

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638.

According to the bank, the problem was reported to Firefox and not resolved.

I have discovered that anyhting i search for on my firefox browser on my laptop, shows up in the searches on my wifes phone which is using google.

I'm not signed in and canot see any connection between the two

I'm very confused ( and slightly worried)

Dear Whomever,

Isn’t it just grand that the almighty Firefox doesn’t work for all websites while Internet Explorer has no trouble or problems whatsoever? I recently (since the “Upgrade,” I believe) lost my ability to Log-In to my “Capital One” account (what I have been repeatedly getting is “We seem to have hit a snag.”). However, when I tried using my Internet Explorer, I had no trouble. The “brilliance” of Mozilla never ceases to amaze, but more appropriately, frustrate.

Respectfully,

Gregory P. Falasz

My Bitwarden add-on says is not available in private mode for this browser. I never enabled private mode and I can't find any was to disable it. Even my normal web sites are acting oddly. How do I get out of this?

I'm running Windows 7 64-bit and have downloaded Firefox a number of times (each time doing a clean uninstall with Revo uninstaller), but cannot get Firefox to run at all. Each time I put in a search I immediately get the 'Gah. your tab just crashed' message. I've done a Windows crash report on the latest event and this was the result:

Log Name: Application Source: Application Error Date: 07/02/2019 13:12:17 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Roland-PC Description: Faulting application name: firefox.exe, version: 64.0.2.6947, time stamp: 0x5c34ddf7 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000c0000035 Faulting process id: 0x1178 Faulting application start time: 0x01d4bee6bcbee9f9 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: fde241ae-2ad9-11e9-a3b0-408d5c590c41 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2019-02-07T13:12:17.000000000Z" />
   <EventRecordID>64571</EventRecordID>
   <Channel>Application</Channel>
   <Computer>Roland-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>firefox.exe</Data>
   <Data>64.0.2.6947</Data>
   <Data>5c34ddf7</Data>
   <Data>unknown</Data>
   <Data>0.0.0.0</Data>
   <Data>00000000</Data>
   <Data>c0000005</Data>
   <Data>00000000c0000035</Data>
   <Data>1178</Data>
   <Data>01d4bee6bcbee9f9</Data>
   <Data>C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data>unknown</Data>
   <Data>fde241ae-2ad9-11e9-a3b0-408d5c590c41</Data>
 </EventData>

</Event>

Can anyone suggest a solution, please?