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  • Archived

Why doesn't my clear history completely clear my history

Hi there, I'm trying to clear all of the browsing history from my Firefox but it's not working. The function clears all of my searches and website preferences and passwor… (read more)

Hi there,

I'm trying to clear all of the browsing history from my Firefox but it's not working. The function clears all of my searches and website preferences and passwords bar one or two websites. I've ticked all of the options for clearing history, apart from 'form and search history' as it won't let me tick this box. I also deleted all of my bookmarks, ran a CC cleaner and STILL there's search history when I start to type into the bar at the top. When I go into my history --> show all history having cleared it, it says that there is nothing there...

For example.. when I start to type P in the bar at the top.. UK Parliament immediately comes up. And my bar at the top of the page isn't one of those where you can just automatically search via Google so I don't think its doing that!...

I tried uninstalling and reinstalling Firefox but even so some websites are STILL there! How can I track these websites down and get rid of them?

Thanks for your help!!

Asked by srhk 8 years ago

Last reply by Zolta 7 years ago

  • Archived

Firefox STILL won't let me add a security exception

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this. First of all, I posted about this months ago, the thread can be… (read more)

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this.

First of all, I posted about this months ago, the thread can be found here: https://support.mozilla.org/en-US/questions/965352 . No personal ill-will toward the folks who responded, but none of the replies were helpful. Most were not even APPLICABLE. (This includes the final one, that I didn't respond to.)

Briefly: Occasionally, seemingly at random, a site (often one I've previously accessed with no problem) will start giving me the "This connection is untrusted" screen I'm sure you've all seen occasionally, ostensibly because of invalid security certificates, but in reality for no damn reason at all, at least not that I've ever been able to discern. I then click on the "I understand the risks => Add exception" option - unlike some others who have similar issues, I DO get this option, it's not greyed out or anything. This brings up the "Add Exception" dialog as expected, but apparently it's merely decorative, because when I click the Confirm Security Exception button at the bottom, LITERALLY NOTHING happens. The box doesn't close, no error message comes up, there is no visible change of any kind. I hope I'm being clear, when I say LITERALLY NOTHING happens I mean LITERALLY NOTHING happens.

(Sorry if that sounds condescending, but you'd be amazed at the number of times I've said something like that and the *immediate* response is something like "What did the error message say?". And looking at it from the other side, having done tech support, you'd be equally amazed at the things customers described as "nothing happening" that could not possibly be further from "nothing", including error messages that plainly spelled out what the problem was! I'm just trying to (a) avoid the first scenario, and (b) make it clear that this isn't an instance of the second one...)

To belatedly respond to the last message in the previous thread:

* I am NOT in private browsing mode
* There are no intermediate certificates involved (and even if there were, I would have no clue, based on that message, about HOW to get them). 
* Also, it's a very bad sign that this message expressed doubt about whether I had an option that my original post quite explicitly spelled out that I *did* have. Again, no personal ill-will, and I know the OP in that thread was rather long, but even so, that kind of thing makes me wonder what *else* about the problem the person responding might have misunderstood.

Anyway. Hope that's clear enough, if anything isn't, please ask. I'm happy to answer questions about my settings and whatever else might be relevant, much less happy to correct faulty assumptions after the fact. It seems that significantly more people than me have this problem, let's see if we can get it resolved once and for all.

Asked by purpleplatypus 7 years ago

Last reply by laknox 7 years ago

  • Archived

How to enable cross-domain AJAX access in Firefox?

I'm working on development of a HTML5 web application that requires accessing resources from other domains through AJAX. On Chrome browser, there is a nice way to disable… (read more)

I'm working on development of a HTML5 web application that requires accessing resources from other domains through AJAX. On Chrome browser, there is a nice way to disable web security and allow cross-domain access for AJAX. However, when it comes to Firefox, there isn't an answer that I found. I'm sure this questions might have been asked a multiple times in various forums. But, does Firefox provide a way to disable this security feature and enable cross-domain access?

Product information: I'm running the latest Firefox on Windows 7 box.

Asked by deepakdc 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

Unable to connect to proxy due to automatic https

Hi there, I am the network administrator for an Australian K-12 school. We are cross platform, and support both Mac & Windows environments, based of an Active Direct… (read more)

Hi there,

I am the network administrator for an Australian K-12 school. We are cross platform, and support both Mac & Windows environments, based of an Active Directory Infrastructure.

We have local proxy server based on ISA 2006, using McAfee SmartFilter as the local filtering solution.

The issue I am having has been occuring since Firefox 12 was released. A number of websites retrieved through firefox started using the HTTPS connection by default, for example google.com, youtube.com, twitter.com, or carrying out a search using the search bar.

For example - If i search cat in the search bar, Firefox will automatically refer the search through this url - https://www.google.com.au/search?q=cat&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GB:official&client=firefox-a&channel=fflb.

With the majority of our Mac computers running Firefox 14 or later, this search is hampered and returns the message Proxy is refusing connection. To overcome this, I have trained staff and students to remove the 's' from http:// and to reattempt the connection. If it isn't a blocked term, ie porn, the proxy will ask for login details, and connect through.

In the case of a blocked website, such as YouTube, the same fix is applied to bring up the block page, which can allow the override. Further more, once the filtering is turn off. The issue doesn't rear again, until the filter cuts back in.

This also occurs, but less often with our Windows based computers running Firefox, as they support NTLM authentication straight through.

What makes it most curious, is that Safari versions 5 & 6, the current and many releases of Google Chrome, and Internet Explorer 7, 8 & 9 work flawlessly.

I'm looking for an option or a fix that will allow us to set a preference the HTTP over HTTPS for these website so that Firefox can at least work straight out, prior to the release of this feature, or adjust so that if the connection is refused/unable to connect by the proxy at, it will try by HTTP before failing to connect.

If there is anything else I can try, please let me know.

Asked by Samuel Wittwer 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

browser hijack

I've tried avast, spyhunter etc ... to remove ueep.com but when I restart my PC it returns as 4 entries in about:config. browser.newtab.url; browser.startup.homepage; key… (read more)

I've tried avast, spyhunter etc ... to remove ueep.com but when I restart my PC it returns as 4 entries in about:config.

browser.newtab.url; browser.startup.homepage; keyword.URL; search.ueep.com;


It hjijacks the address line search and the default search in the top right. Firefox no longer starts automatically from STARTUP, although it is the only entry in STARTUP.

Any suggestions?

Asked by Pat.Breslin 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Is there any way to recover old passwords in Firefox?

I use both an external password manager and Firefox's built in password manager. The built in manager doesn't seem to keep a history of old passwords like the external on… (read more)

I use both an external password manager and Firefox's built in password manager. The built in manager doesn't seem to keep a history of old passwords like the external one does.

Recently I tried to sign in at a website, entering the password through the external manager and clicked on the update password button that Firefox threw at me before the site told me that I used the wrong password. So now I'm thinking that the right password was in Firefox, and I just overlaid it.

Is there any way to get Firefox to cough up the old password?

Asked by rjhenn 8 years ago

Last reply by cor-el 8 years ago

  • Archived

The first click on some webpages opens an ad in another tab

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically … (read more)

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically this is what happens:

1. I'll go to some webpage, it doesn't matter which page or what website its on, it seems to happen randomly from time to time. 2. I'll notice that when I mouse-over any of the links on the page that the mouse doesn't turn into the little pointing finger, the mouse just continues to look like the regular arrow. 3. The first click I make ANYWHERE on the page will cause an ad to open up in another tab and it will switch to that tab. 4. I close the tab and go back to my original tab and the page works normally now.

I have removed or disabled all suspicious looking addons, and I have also uninstalled a program that looked suspicious. I also ran a scan with Malwarebytes and it found a few 'infections' but the problem persists even after removing them. I know that the ads aren't part of the pages I visit. For example I was filling out a job application for Del Taco or something and I had this problem on one of the pages. Also I run a website and it even happens on my own website sometimes! Also just today Firefox randomly shutdown for no reason at all, one second I'm watching a Youtube video, the next second and looking at my desktop. No error, no nothing. I restarted Firefox and It gave me the "Well this is embarrassing" page. Any help would be greatly appreciated. BTW I'm using Windows 7 64 bit

Asked by Wichid 8 years ago

Last reply by Teddy Bear 7 years ago

  • Archived

I have a program that requires a Java plugin version 1.6.0_17 can you tell me where to find it?

I need this particular version, but have no clue how or where to find it. I am operating under Windows 7 currently. Can someone point me in the right direction?? Thank… (read more)

I need this particular version, but have no clue how or where to find it. I am operating under Windows 7 currently. Can someone point me in the right direction?? Thanks in advance1

Asked by UncleB 8 years ago

Last reply by AmyBella 8 years ago

  • Archived

why accounts.google.com uses an invalid security certificate?

when I would log into my gmail directed to this link: "https://accounts.google.com/ServiceLogin?service=mail&passive=true&rm=false&continue=https://mail.googl… (read more)

when I would log into my gmail directed to this link: "https://accounts.google.com/ServiceLogin?service=mail&passive=true&rm=false&continue=https://mail.google.com/mail/?tab%3Dwm&scc=1<mpl=default<mplcache=2&emr"

after that I got warning as shown below :

"This Connection is Untrusted

         You have asked Firefox to connect

securely to accounts.google.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

       accounts.google.com uses an invalid security certificate.

The certificate is not trusted because it is self-signed.

(Error code: sec_error_untrusted_issuer)"

Asked by Rheyank AJ 8 years ago

Last reply by kobe 8 years ago

  • Archived

sec_error_ocsp_invalid_signing_cert instructions say report broken site - where?

Secure Connection Failed An error occurred during a connection to www.academia.edu. Invalid OCSP signing certificate in OCSP response. (Error code: sec_error_ocsp_invalid… (read more)

Secure Connection Failed

An error occurred during a connection to www.academia.edu. Invalid OCSP signing certificate in OCSP response. (Error code: sec_error_ocsp_invalid_signing_cert)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

>>I cannot find any location in the help menu to report a broken site - only reporting forgeries. This site is not a forgery. Please advise.

Asked by Lee_CO 7 years ago

Last reply by PlasticChevy 7 years ago

  • Archived

How do I a recover and view old deleted internet history. places.sqlite file only goes back a month and I want to go back a year.

Ok... 100% honesty instead of making some story up; my boyfriend had an affair; mostly online. When I caught wind of this he mass cleared the whole internet history. This… (read more)

Ok... 100% honesty instead of making some story up; my boyfriend had an affair; mostly online. When I caught wind of this he mass cleared the whole internet history. This was at the end of august.

I have found the places.sqlite file using the manager add-on. BUT the old history is not there. There is history there from the last month and it shows me pages that were individually deleted but none of the old history is there. I want to go as far back as March 2013 if I can. My bf knows I am doing this and said he would give me any password I may need to do so.

I feel like Iv been living a lie for months and I want some piece of mind. I need to make a big decision right now and seeing this history will help me. Pleas tell me there is a way too do this?!?!?! I'm hanging by a thread here.

Asked by caleigh 7 years ago

Last reply by kobe 7 years ago

  • Archived

all of a sudden when i click any button or link a new window opens with an ad

I have used Firefox for about 7 years. No issues... I recently installed Ghostery add on. The only way to describe it is: I go to a page.. Click a link (or close to it… (read more)

I have used Firefox for about 7 years. No issues... I recently installed Ghostery add on.

The only way to describe it is: I go to a page.. Click a link (or close to it) or enter or any other button/link that would take me to what I expect..

BUT instead it opens a new tab to an advertisement site (quibids, P&G, many other random ads) - a few of them I blacklisted with BLOCKSITE (installed after the problem started happening) but several I can't because I would actually use them when I need to (ex: Vistaprint.com)

When I go back to the original site and click the same link and click it again it works as intended. This happens across all sites that I am on... It is like there is a hidden link within the one I am clicking on. I have pop ups blocked in my browser but this gets around it somehow.

Since GHOSTERY installed, some sites do not work correctly. If I click on a picture, or something that I want to expand it is as if I am doing nothing at all because it won't complete the action, the functionality is broken.

I have white listed a couple sites but this is random and if I whitelist everything I come across then it opens me back to what I am trying to avoid..

EXAMPLES:

went on Heat.com, clicked the button to go to the White Hot Gear instead it opened a new tab brandonline.com

was on LinkedIn and hit the comment button on a thread, then it opened a new tab vistaprint.com

was on publix.com, hit the order refills button, then it opened a new tab premium-promos.net

did a google search clicked on the link I wanted, it opened a new tab premiumgiftrewards.net

EACH time I go back to the original site and click the same button/link/etc it takes me where expected.

Thanks in advance for your help!

Asked by LKE7 8 years ago

Last reply by halchiles 7 years ago

  • Archived

I can't get facebook to stop remembering my username and password.

I've already cleared all of my history (pressed ctrl + shift + del and cleared everything, including active log-ins, site preferences, and cookies), I went on the securit… (read more)

I've already cleared all of my history (pressed ctrl + shift + del and cleared everything, including active log-ins, site preferences, and cookies), I went on the security tab under options and tried deleting all saved passwords, and I've tried restarting the browser, but when I go to the facebook url, it still automatically lists my username and password. I've tried finding another solution, but all people keep saying is to clear history (which I've already done) and change saved passwords under the security tab (which I've already done).

Are there any other options?

Asked by Lucky9842 8 years ago

Last reply by ideato 8 years ago

  • Archived

How can I change email account password in Thunderbird settings

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I d… (read more)

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I deleted the saved passwords but it still fails saying password failed.

Asked by bpsanborn 7 years ago

Last reply by AFDeP 6 years ago

  • Archived

What is systweak and how did I get it on my Firefox page?

yesterday when I went onto Firefox and new toolbar appeared with buttons like: "clean your pc", "speed up pc" (I don't have a pc), "hottest games", "pricegong", "convert … (read more)

yesterday when I went onto Firefox and new toolbar appeared with buttons like: "clean your pc", "speed up pc" (I don't have a pc), "hottest games", "pricegong", "convert files" . . . Where did it come from? What should I do about it? Got an email from India on how to get rid of it . . . I have Firefox 19 Use a Mac OSX Thank You.

Asked by willieske 8 years ago

Last reply by philipp 8 years ago

  • Archived

Warning! Old version of Adobe Flash Player detected. Please download new version. Download Adobe Flash Player 15.0.0.149

This message keep appearing at my face preventing me from browsing any cite "Warning! Old version of Adobe Flash Player detected. Please download new version. Down… (read more)

This message keep appearing at my face preventing me from browsing any cite

   "Warning! Old version of Adobe Flash Player detected. Please download new version.
   Download Adobe Flash Player 15.0.0.149 "

it comes up in all browsers.. I reset it all .. cleared cookies.. try the safe mode .. I used 4 different software to clean up my PC (Malwarebytes Anti-Malware / HitmanPro / adwcleaner / SuperAntispyware) but this prpblem still occurred

Asked by Hamdy_hamdy 7 years ago

Last reply by Mama_nona 7 years ago

  • Archived

How do I remove the browser redirector virus

How do I get rid of the Browser update virus. It activates any time you go to a Firefox or IE browser. Long and tedious methods have been suggested to fix it. Basically a… (read more)

How do I get rid of the Browser update virus. It activates any time you go to a Firefox or IE browser. Long and tedious methods have been suggested to fix it. Basically as window opens on any Firefox web page saying it is time to update when I am already using Firefox 23.0.1

Asked by mpccol 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Java Application request permission to run?

Since updating Firefox to 18.0, some of my websites no longer work. These are sites where java is used. Some of these are know safe sites (they are company owned, use i… (read more)

Since updating Firefox to 18.0, some of my websites no longer work. These are sites where java is used. Some of these are know safe sites (they are company owned, use important web apps written in java, hosted locally). These are mission critical apps, but no longer work. They keep giving the message, "An application from the location below is requesting permission to run." It then gives the URL. I have the option to Run or Cancel. There is a check box for "Do not show me again for this app." Even if i check the box and hit run, the next time back at the page it runs again. There are like 20 of these every page.

Firefox needs to create a way to allow exceptions for know sites to always run these java scripts. Without that, it basically becomes junk for me.

Asked by kwoernerusd273.org 8 years ago

Last reply by cor-el 8 years ago