Firefox Support Forum

I am Getting both "incorrect password" and "your email was returned" errors

I know the password is correct as I can still use it to log in (including logging into these forums) though I am getting this error when trying to create a recovery key or reset my password

For the "your email was returned" error, the email address is typed correctly in my account and I have gotten confirmation emails from FireFox as recently as 2 days ago. I get this error when trying to sign in to sync the Multi-Account Containers addon, as well as when trying to use "forgot password" to get a reset link.

I'm not sure how to proceed with these errors as each issue is preventing me from resolving them on my own.

At one point while I was getting the incorrect password error I got a message that my account is locked and an email would be sent to me for confirmation...though of course that also got "your email was returned"

Hi,

So I have a kind of unusual problem. I am currently logged into my Firefox account (obviously) and have access to all my saved material/history. The problem is I do not know my current password (the ones saved in the password manager are old/not correct) and I can't reset it without losing all my info. This is mostly a problem because I want to activate Firefox sync on another computer. Does anyone know how I can find out my current password without resetting everything?

Thanks!

I use Simplify.com to track some financial data but I cannot log in from the Firefox browser. I can get to the login screen but when I click login there is a spinning circle which never stops. I think I have found ways to put this in the exceptions but nothing works. I have a similar issue with Zinio.com. I can get to the website but cannot login. For both of these sites I have to use Google Chrome to get in.

I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just can´t acess (Screenshot_1). I have search on other browsers for the solution but i just can not find it, please someone help me :/

Just a general question : firefox on windows I used to have lastpass as password manager. as they are moving out nice features from the free version to the payed version I switched to lockwise. But it does not maintain automatically your password. What password manager are you using ? does it have the maintain feature of updated password ? Thanks for all recommendations Best regards, Guy

The strict protection mode in Firefox has been really great for me so far. My understanding is that it creates a separate "cookie jar" for each website. Knowing this, I was wondering if Facebook container is still needed to stop Facebook tracking. I never visit the Facebook website and I don't have a Facebook account. I also use Ublock and Privacy badger, if that makes a difference.

I have been using Firefox for years. I recently decided to tinker around a little with private browsing. I had my laptop and phone sync'd. Within the last 10 days or so I have been restricted to only accessing my bank using private browsing. I have been online with my bank to try and resolve, to no avail. I have added exceptions for all the cookies, pop up windows etc for my bank and still nothing. I have disabled the syncing and still nothing. My bank said they have had some communications issues with Firefox...I tried to login with Chrome and sailed right into my bank account. I really don't want to have to use another browser to access my bank.

Below is the error I get. Please help!! its truly a hassle to HAVE to use private browsing for 1 item.

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.37022417.1617761856.4d8aaa4d

Thank you for your time in advance!

Good morning, please help & advise. I am obviously doing something wrong or missing something but I cannot find out how to disconnect my Primary Password which Firefox asked for everytime I click on Firefox. I only want to use the Primary Password when I want to open an excisting connection to a saved folder or site.

I hope I'm making sense.

I really like firefox but have to shut it down to add a new password if I don't use one of yours which are too long and complicated. And I don't think you need to have my passwords. Typical firefox password:

4ut693zdfcp049stev5dd679*. To long and too complicated. And does not give me choice to make my own. It is like a rabid pitbull.

No thanks. I understand this dreadful thing is imbedded? How can I get it to go away? Susan Taylor

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt?

Also if anyone knows if there is some way to either speed up the master password prompt so that it opens instantly on opening firefox or prevent it from opening until a password box is present on the webpage.

The delay in the master password prompt is up to 20 seconds and is so annoying, it just gets in the way when you are trying to work.

Thanks in advance for any assistance that can be provided.

I clicked the box for "Delete cookies and site data when Firefox is closed." and now every time I want to access one of my regular websites I have to log in and enter my passwords again. I want to UNcheck the box for "Delete cookies and site data when Firefox is closed" but the option is faded out and it will not allow me to UNcheck the box. How do I UNcheck the box for "Delete cookies and site data when Firefox is closed."?

I am currently very frustrated with this, please give step by step instruction on how to resolve this issue. Thank you.

Sir/Ma'am,

My system is a standard install, and when I open Firefox, click Help, About Firefox, and then click the linked word (Mozilla) "Firefox is designed by Mozilla" it takes me to "www firefox com cn" ?

Is the version of Firefox in the Linux repositories the China version with an American facelift?

I know you all do not have command and control of this, but I thought someone should be aware that the default Firefox browser for Linux installs seems to be the CCP Firefox and not American version. With all the CISA activity, it might be something to look into.

Kernel: 5.4.0-70-generic x86_64 GCC v: 9.3.0 Desktop: Cinnamon 4.6.7 Distro: Linux Mint 20 Ulyana Base: Ubuntu 20.04 focal

Firefox for Linux Mint: 87.0 (64-bit)

want to add lightsource.com on Firefox. Firefox will not allow it. It's a religious channel and I want to add it. Can I override Firefox somehow to get the channel?

This is said about master password: Important: After you have defined and set your primary password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords. This also applies if you want to add, remove or show a password.

I think that "when Firefox needs access.." should be changed to "regardless if Firefox needs it or not".

It would be much better if the master password promt was delayed until the first time it was needed.

Hello, I would like to log out remotely from the Firefox browser that is installed on another device because it automatically logs in to all websites that I have visited frequently. Among other things, it is a discord where I value privacy very much and I do not want any person using the laptop (because there is no password and the device is also used by other people in the family) to have access to the account. First of all, I want to log out of the browser (i.e. simply log in again to just protect my data). This need came to me because the website (I closed the discord and I am 100% sure of it and it shows me that it is open all the time). I apologize in advance for the spelling because I translated myself with a translator because I do not know English very well.

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium.

Firefox throws a SEC_ERROR_BAD_SIGNATURE error

Chromium accept the certificate as valid

What can I do?

Notes: the site url is "https://hdev.h.net" (with an internal IP address inside my lab)

Attached there are:

- the authority settings page
- the certification authority certificate as seen by Firefox
- the site certificate

Firefox version 82.0 Ubuntu Chromium version 86.0.4240.11