Showing questions tagged: Show all questions

mozilla vpn

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VP… (read more)

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VPN and select the location but no instructions are available for this or at least the instructions are not clear.

Asked by congofriends 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Your organization controls this browser

Hi, I have tried all day trying to get rid - of SaveFrom.net Helper - no luck. Latest Firefox running on latest Win.10. So frustrating, tried all sorts of tricks and noth… (read more)

Hi, I have tried all day trying to get rid - of SaveFrom.net Helper - no luck. Latest Firefox running on latest Win.10. So frustrating, tried all sorts of tricks and nothing works Cheers,

GregT

Asked by gtcountry 2 months ago

Answered by gtcountry 2 months ago

lockwise passwords empty

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how c… (read more)

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

Asked by massarogregory 1 week ago

Last reply by CMECb.ka 1 week ago

Unable to access "my social security account" on ssa.gov Of course ssa support claims Mozilla Firefox Browser is issue 202110211333

Unable to access "my social security account" on ssa.gov. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the i… (read more)

Unable to access "my social security account" on ssa.gov. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the issue 202110211333

It's been over 2 months I have been attempting contact with them by phone, email, online. I have cleared cache, updated browser, etc. Please assist.

Gratitude's in advance!

fyi: image upload keeps cycling....sending without images.

Asked by Jerlynn 1 week ago

Last reply by cor-el 1 week ago

  • Solved

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 6 days ago

Answered by cor-el 6 days ago

  • Solved

facebook container

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings wi… (read more)

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings with firefox.

Asked by grnlksea 6 days ago

Answered by cor-el 6 days ago

  • Solved

The Ultimate Firefox Privacy & Security Guide [about:config]

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to … (read more)

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to browser.safebrowsing.phishing.enabled,and after, are what I'm most curious about - mostly since the name Google is attached.

Others: - dom.event.clipboardevents.enabled [copy and paste tracking] - network.http.sendRefererHeader [hyperlink tracking]

Website for reference: https://proprivacy.com/privacy-service/guides/firefox-privacy-security-guide

I understand a lot can change within a year, but before breaking something, I wanted to ask if changing any of the above settings, particularly those having to do with Google, will cause damage to the browser itself. -thx

Asked by jazz 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Whats the difference between "active logins" and "cookies" when deleting history

When deleting Firefox' history I can choose to clear "active logins" and/or "cookies". But "cookies" are mostly used to store information about "active logins". So there … (read more)

When deleting Firefox' history I can choose to clear "active logins" and/or "cookies". But "cookies" are mostly used to store information about "active logins". So there seems to be some overlap. I'm interested in the technical difference between the two. I suspect "active logins" is clearing only session cookies, while "cookie" is clearing also/only non-session cookies? But I haven't been able to find reliable documentation on these details. Could someone help me out?

Asked by don119 6 days ago

Answered by don119 6 days ago

Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has lock… (read more)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 6 days ago

Last reply by Ramen 2 days ago

Delete History Not Working

Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working. I have also gone through most of the tips and… (read more)

Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working.

I have also gone through most of the tips and tricks offered via your online support library.

Any advice would be appreciated!

Best,

Robert

Asked by footprintdigitalnyc 6 days ago

Last reply by cor-el 6 days ago

FireFox 93.0 does not work sandboxed

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version). FF 92.… (read more)

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version).

FF 92.x worked fine with Sandboxie+.

FF 93.0 does not.

FF 93.0 sandboxed will not open sites, including National Weather Service ones, local TV stations news sites, national news sites (e.g. Huffington Post), or will take 10+ minutes to open the sites that it will open.

Again, 92.x did not have these problems.

I've looked at the Settings values, and see no difference between the ones I had in 92.x and the ones in 93.0.

The latest Chrome (ugh) version works fine sandboxed - opens sites w.o. problems.

Is there a fix?

Thanks.

Asked by sfbillm 5 days ago

Last reply by cor-el 5 days ago

  • Solved

Saved Passwords do not work at truist.com (a bank)

When I go to Truist.com, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters. I tried to delete an… (read more)

When I go to Truist.com, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters. I tried to delete and re-establish the saved password, but Firefox either gets messes it up or more likely the web site messes it up. The result is that the true saved password in lost and the ASCII rubbish re-appears.

Work-around is to not let Firefox save the password for this site. It works A-OK with the other 150 or so passwords. Check out the screen shot attached.

Luv Firefox, even donate once in a while.

Thank you,

 Jim Court  [  jimcourt1@gmail.com  ]

Asked by jimcourt11 3 days ago

Answered by cor-el 3 days ago

  • Solved

Ask to save logins and passwords for websites

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill lo… (read more)

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

Asked by MM555 3 days ago

Answered by MM555 2 days ago

Received email from mozilla could it be a phishing email?

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com> Picture is attached I'm not sure this … (read more)

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com>

Picture is attached

I'm not sure this is legitimate as I have tried to log on to Mozilla Support but it does not recognise my email address.

Could you investigate and feedback?

If it is legitimate can kindly provide details of course of action to be taken.

thank you

Asked by rmcdealmeida 3 days ago

Last reply by jscher2000 3 days ago