Showing questions tagged: Show all questions
  • Solved

Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (read more)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

Asked by GuyManSir657438 5 months ago

Answered by cor-el 5 months ago

  • Solved

When I attempt to manually clear "Cookies and Site Data" at the end of a browsing session, I am left with 2.6MB of cached web content. How do I clear this?

Firefox is set to be in permanent private browsing mode: History is set to "Never Remember History" and all "Cookies and Site Data" is set to be cleared each time Firefox… (read more)

Firefox is set to be in permanent private browsing mode: History is set to "Never Remember History" and all "Cookies and Site Data" is set to be cleared each time Firefox is closed. Nevertheless, my habit for years has been to manually clear these options at the end of each session and Firefox always reported that "Your stored cookies, site data, and cache are currently using 0 MB of disk space" afterward. Beginning a few months ago after a Firefox upgrade, 2.1MB of Cached Web Content remained after my attempts to manually clear the data. With the latest upgrade to 73.0.1, this has risen to 2.6MB of persistent data. Why? And, how can I clear it?

Asked by pclark1 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (read more)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Asked by Tommy 3 weeks ago

Answered by McCoy 3 weeks ago

  • Solved

key4.dab compatibility

Hi, are the files key4.dab logins.json generated on a 64bit Firefox compatible with a 32 bit version? The reason is that in the 32 bit one all my "user & PW" data ..… (read more)

Hi, are the files key4.dab logins.json

generated on a 64bit Firefox compatible with a 32 bit version?

The reason is that in the 32 bit one all my "user & PW" data .... abruptly vanished. So I wished to use the existing data to restore the configuration.

Both PC are running LINUX: - 64bit has Linux Mint - 32 bit has Kubuntu

Thanks in advance for your time! Alberto

Asked by pio1955 1 week ago

Answered by Wesley Branton 6 days ago

  • Solved

"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox.

"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox. "Clear Data", "Forget the Last 24hrs", and closing … (read more)

"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox.

"Clear Data", "Forget the Last 24hrs", and closing Firefox do not remove 160KB. This is a new problem.

Asked by andyfrankshow 1 week ago

Answered by Wesley Branton 6 days ago

How to turn off Lockwise Password manager?

I absolutely hate Lockwise, I really want the classic password manager list window that allows me to select groups of passwords at once for editing / deletion etc. I had … (read more)

I absolutely hate Lockwise, I really want the classic password manager list window that allows me to select groups of passwords at once for editing / deletion etc.

I had this turned off before in about:config, but at the 77.01 update it got turned back on.

Asked by misterdiodes 6 days ago

Last reply by cor-el 6 days ago

What kind of data in 'All data entered when creating your custom search engine is uploaded to paste.mozilla.org'

The Add-on 'Add custom search engine' wanted to update itself and asked for more privileges: In the German information it seems that all data entered will hencforth be se… (read more)

The Add-on 'Add custom search engine' wanted to update itself and asked for more privileges: In the German information it seems that all data entered will hencforth be sent to paste.mozilla.org. When I check the more detailed information it says: 'Due to a technical limitation with Firefox WebExtensions, all data entered when creating your custom search engine is uploaded to paste.mozilla.org.' What is meant with 'all data entered'? Only the information I use while and for creating another search engine or any data when I use that search engine?

Thank you!

Asked by berndleutenecker 6 days ago

Last reply by berndleutenecker 33 minutes ago

Asking never to save a password

Firefox always asks whether I want to save passwords of websites I visit. In case of soem of my personal financial sites, I never want the password saved. In Options / Pr… (read more)

Firefox always asks whether I want to save passwords of websites I visit. In case of soem of my personal financial sites, I never want the password saved. In Options / Privacy & Security / Logins and Passwords, I have the box "Ask to save logins and passwords for websites" checked, but I list the sites I don't want saved in "Exceptions." Despite this, Firefox always asks, and each time I have to check "Never ask" again and again. Extremely annoying. What can I do to fix it? Thanks! Best regards, Gedeon

Asked by peterigedeon 6 days ago

I cannot stop Microsft Edge popup

Soemtimes, when I open Firefox (77.0.1), or do a search, a microsoft edge popup occurs. Attached are two screenshots showing it. I have checked everything under permissi… (read more)

Soemtimes, when I open Firefox (77.0.1), or do a search, a microsoft edge popup occurs. Attached are two screenshots showing it. I have checked everything under permissions. I even went into IE 11 and set to highest security and popups. Still the popup rears its ugly head. I appreciate any advise. Thanks.

Asked by stevesammet 6 days ago

Last reply by jscher2000 6 days ago

missing content on a website

For some reason I cannot see comments on the website for Refinery 29 anymore. This started a couple months ago. I can see it if I use Edge. I have tried numerous things, … (read more)

For some reason I cannot see comments on the website for Refinery 29 anymore. This started a couple months ago. I can see it if I use Edge. I have tried numerous things, disabling the tracking, disabling the adblocker, deleting cookies for the website. Any suggestions?

Asked by bduz 6 days ago

Last reply by cor-el 6 days ago

How to control/Edit/Modify Permissions of Add On / Extension like we can do in Chrome

Hi, I can modify security settings of an extension or add on in chrome. Can we do similar in Firefox? Reference Image attached. Kind Regards, Khawaja … (read more)

Hi,

I can modify security settings of an extension or add on in chrome. Can we do similar in Firefox?

Reference Image attached.

Kind Regards, Khawaja

Asked by kh.m.a.rehman 5 days ago

Last reply by jscher2000 5 days ago

Wrong age on form

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing. … (read more)

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing.

Asked by ron_c1 5 days ago

Last reply by philipp 5 days ago

Account Password Reset - email not rendering

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as H… (read more)

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Asked by fencote 5 days ago

Last reply by Wesley Branton 4 days ago

  • Solved

MFA on Mobile number

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not… (read more)

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not that efficient. how can I do that?

Thanks, Gaurav

Asked by gaurav.sharma1274 5 days ago

Answered by Wesley Branton 3 days ago

  • Locked

IGNORE - ALREADY POSTED QUESTION - Firefox Password reset email not in HMTL format

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as H… (read more)

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Asked by fencote 5 days ago

Is This Part of FireFox Off Limits?

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members. STEPS I pressed and held cmd-option keys then hit the i key. … (read more)

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members.

STEPS

  1. I pressed and held cmd-option keys then hit the i key.
  2. Tapped the Network tab
  3. Refreshed the page
  4. These messages came up. I am not sure, but I suspect these links are off limits to non-members (to see the image I made , you have to click the link).

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-42-27-182be0.png


5. clicked the link indicated which exposed the following restricted information. I suspect it is some form of computer code.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-44-37-c81e72.png

6. When this material appeared, I immediately unplugged my computer, to avoid detection by the authorities.

I repeated the steps, but took a few seconds to capture screen images so I could post them here.

I understand security practices might dictate that you share no knowledge on this topic, but if you can safely and legally explain in terms my child would understand, what I found hiding on my computer, I would be much obliged.

Asked by firefox195 5 days ago

Last reply by jscher2000 4 days ago