Showing questions tagged: Show all questions
  • Solved
  • Archived

AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (read more)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Asked by ericbates 11 months ago

Answered by cor-el 11 months ago

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 4 months ago

Last reply by Denise 4 months ago

Did Not Connect: Potential Security Issue

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection. www… (read more)

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

Asked by pete_scott2 2 months ago

Last reply by pete_scott2 2 months ago

  • Solved

can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your con… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 3 weeks ago

Answered by focuspuller 3 weeks ago

Connection not secure message

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to… (read more)

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to my modem's login page at the local address. There are several fixes that I saw, none seem to help. Tried the SSL refresh and it screwed up the browser. Now I get to figure out how I had it set up before the "refresh". Like I said this just started in Firefox and it prevents me from accessing the modem console period. If I use Edge it does not block me. (yuk) It does show a "Not Secure" message in the address bar but it will allow me to access my Modem. Why cant we get a fix for this. Its a local web address not on the internet. Should be a way to add to a allow local address list and ignore certificates or whatever else is causing it to block access.....

Email me when someone answers the thread seems to be broken on this page. I would like a email please so I can find a response.

[email removed from public]

Thanks! Roger

Asked by bowtieperformance 2 weeks ago

Last reply by bowtieperformance 19 hours ago

  • Solved
  • Archived

Ebay page does not display properly

When I choose any other option then remember history. Ebay page does not display properly. Only way to get it working is to choose remember history. Please fix it as I ju… (read more)

When I choose any other option then remember history. Ebay page does not display properly. Only way to get it working is to choose remember history.

Please fix it as I just don't like my browser to remember history

Asked by dipakkhatri 1 year ago

Answered by dipakkhatri 1 year ago

  • Archived

Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified

If I try and open my websites invoices, i get this message: Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are t… (read more)

If I try and open my websites invoices, i get this message: Secure Connection Failed

An error occurred during a connection to www.lockmonster.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by info5226 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (read more)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Asked by csskalet 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has lock… (read more)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 9 months ago

Answered by Kiki 8 months ago

  • Solved
  • Archived

How to save about:config for a new Installation?

I made a few changes to about:config. How can i save the about:config settings for a new Firefox installation? My bet is this is possible either with distribution-policie… (read more)

I made a few changes to about:config. How can i save the about:config settings for a new Firefox installation? My bet is this is possible either with distribution-policies.json or with a HTML. I used Kali Linux, this operating system comes with a pre-configured Firefox installation. For example it uses a permanent darkmode with duckduckgo even while cookies are denied. It also comes with customs about:config settings like disabled telemetry.

Those are all the setting i changed and i would like to find out a permanent way to import them to Firefox, right after installaing the Browser. It's time consuming changing each setting manually after each install...

toolkit.telemetry.enabled false browser.urlbar.placeholderName DuckDuckGo app.update.enabled false geo.enable false extensions.pocket.enabled false pref.privacy.disable_button.view_passwords false network.protocol-handler.external.mailto false datareporting.policy.dataSubmissionEnabled false datareporting.healthreport.uploadEnabled false browser.newtabpage.activity-stream.feeds.telemetry false browser.newtabpage.activity-stream.telemetry false browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint leer browser.newtabpage.activity-stream.telemetry.ut.events false browser.ping-centre.telemetry false toolkit.telemetry.archive.enabled false toolkit.telemetry.bhrPing.enabled false toolkit.telemetry.firstShutdownPing.enabled false toolkit.telemetry.hybridContent.enabled false toolkit.telemetry.newProfilePing.enabled false toolkit.telemetry.reportingpolicy.firstRun false toolkit.telemetry.server leer toolkit.telemetry.server_owner leer toolkit.telemetry.shutdownPingSender.enabled false toolkit.telemetry.shutdownPingSender.enabledFirstSession false toolkit.telemetry.updatePing.enabled false toolkit.telemetry.unified false toolkit.telemetry.prompted false toolkit.telemetry.rejected true toolkit.telemetry.pioneer-new-studies-available false experiments.activeExperiment false experiments.enabled false experiments.supported false network.allow-experiments false media.peerconnection.enabled false (WebRTC leaks)

If you know any more settings that shuld be disabled, please let me know!

Asked by Firefox_Beginner 9 months ago

Answered by cor-el 8 months ago

  • Archived

How do I stay logged on to the Support Forum?

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login… (read more)

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login before I can respond to any questions. I am a regular helper on the Thunderbird Support Forum. So this is driving me potty :) This can occur if I exit Firefox or awake from sleep mode or at random times whilst I'm using Firefox with Thunderbird Support in a Tab and I may be using Bugzilla.

Note: I'm not using two step.

Menu app icon > select email address > Firefox Account When I select it auto uses the 'Synchronise now' It continually shows 'Logout' - I never need to Login.

I noticed my settings had been altered when Firefox updated. I have reset the about:preferences#privacy Selecting 'Use Custom Settings' 'private browsing mode' is NOT selected. 'remember browsing and download history' is selected. 'remember search and form history' is selected 'clear history when firefox closes' is NOT selected.

My history is looking ok.

I would appreciate some pointers to discover why I'm being logged out of this Support Forum. I want to stay logged on to account.

Asked by Toad-Hall 7 months ago

Last reply by AliceWyman 7 months ago

firefox.cfg VS user.js (help needed..)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I… (read more)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I never used multiple firefox profiles but that changed now, i created a firefox profile for discord purpose only. However my firefox.cfg is active in both the default and the discord profile, again blocking microphone access.

As i said currently i use firefox.cfg and autoconfig.js to customize firefox preferences, but since this makes it impossible for me to use discord i will have to find another way to modify firefox, so the question is how can i use multiple firefox profiles with different preferences? Can this be done with a user.js file? After all what is the difference between using firefox.cfg and user.js?

Asked by Firefox_Beginner 3 months ago

Last reply by cor-el 3 months ago

  • Solved

suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 1 month ago

Answered by mcrick07-firefox 1 month ago

  • Archived

Yahoo intruded and set itself as default search, even though Google was and is still listed as default.

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click b… (read more)

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

Asked by hejsan13 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox throws SEC_ERROR_BAD_SIGNATURE error for a site but Chromium says certificate is valid

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium. Firefox throws … (read more)

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium.

Firefox throws a SEC_ERROR_BAD_SIGNATURE error

Chromium accept the certificate as valid

What can I do?

Notes: the site url is "https://hdev.h.net" (with an internal IP address inside my lab)

Attached there are:

- the authority settings page
- the certification authority certificate as seen by Firefox
- the site certificate

Firefox version 82.0 Ubuntu Chromium version 86.0.4240.11

Asked by m.busico 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

pop up blocker with bookmarklet

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for … (read more)

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for a user to use. Until now, its been working perfectly but with this latest update to FireFox we are seeing the pop-up blocking being activated with the yellow message bar at the top. Now this would be ok if we only had to allow the pop up once (by clicking allow site), but unfortunately the bookmarket button has to be able to work on all sites, which is the whole point of the button. So its impractical to keep allowing it every time its used. Disabling the pop-up blocker completely then works, but then the browser is open to other pop-ups. Is there any way to allow bookmarklets to display a pop up and not display a pop-up message? Without having to disable the entire pop-up functionality. Can the FF developers allow for user placed bookmarklets to not be pop-up blocked. Maybe an exception added for that. They are placed manually by the user so are allowed by the user only.

Thanks for reading. Paul.

Asked by paul319 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to add a site to the block notifications list

Hello, I am getting a McAfee pop up notification and I have identified the site name and would like to add it to the notifications settings to block it but I cannot figur… (read more)

Hello,

I am getting a McAfee pop up notification and I have identified the site name and would like to add it to the notifications settings to block it but I cannot figure out how to add a site manually to that list. There are no options on the notification settings to allow for a manual site addition. I am on FireFox version 88.0.1 on Windows 10 Pro.

I have also tried searching to see how to remove what is probably malware and cannot find anything. I do not have any McAfee products on my laptop.

Sincerely,

AmazonPrincessDiana

  • Solved
  • Archived

"Pause notifications until Firefox restarts" no longer visible or available in Firefox 90.0, what are some other possible options?

I am trying to disable Firefox notifications whenever I take screenshots, and googling for solutions, I found the commonly suggested solution is to uncheck the "Pause no… (read more)

I am trying to disable Firefox notifications whenever I take screenshots, and googling for solutions, I found the commonly suggested solution is to uncheck the "Pause notifications until Firefox restarts" box in Permissions:

How to turn off forever the "screenshot" splash notification

"shot Copied" window

This option is not available in my browser version; thus, I'm hoping there's a newer workaround for this.

Asked by 0zen 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (read more)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Asked by Quasar3.1415 11 months ago

Last reply by cor-el 11 months ago