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New Printing Problems

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php I recently used a well know "cleaner" t… (read more)

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php

I recently used a well know "cleaner" to remove broken links etc ... Since then I've been unable to print these generated pages. I can still print documents that I've created. mail etc so it's not the connection between my PC (Windows 10) and the printer (canon TR7560)

I've tried the troubleshooting ideas in FAQ. I've reinstalled (without uninstalling) Firefox but neither helped.

Cheers from sunny Sydney Australia

Asked by philipt2847 4 months ago

Last reply by Martin Connor 3 days ago

  • Archived

Bank instructs custome must upgrade mozilla / firefox???

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that e… (read more)

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that every time YOU tell me and I press the button .. SO what else do I have to do>> As you may guess .. need some baby step help Please! Regards Jeanette

Asked by cooper.jb 6 months ago

Last reply by Shemar moore 6 months ago

  • Archived

Downloaded file is deleted when close Web window

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was clos… (read more)

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was closed and the file was there. After closing the window the file is no longer in the folder. Also it is not in the trash.

Asked by Techie99 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

New Password Requirement to open Firefox

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do. … (read more)

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do.

STOP THIS MADNESS

Asked by Brian Donaldson 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

Firefox not obeying printer settings

when printing a page from Firefox,, normal default printer settings is "fit to page" which is fine for 99% of time But,, when i switch to scale 100%, this setting is i… (read more)

when printing a page from Firefox,, normal default printer settings is "fit to page" which is fine for 99% of time But,, when i switch to scale 100%, this setting is ignored and the page prints still with the "fit to page"

Switching to use "Edge" as browser and doing the exact same print,,,, printout scales to 100% and is perfect

Took me while to isolate this problem and all attempts at firefox settings etc have no effect The issue is re-producible on multiple computers and multiple printers

Please advise otherwise i will have to continue to use MsEdge for this one task Rick L

Asked by gypsiemi-456 6 months ago

Last reply by gypsiemi-456 6 months ago

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem.

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest vers… (read more)

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest version Military CF31 MK5 laptop Edition Windows 10 Pro Version 22H2 Installed on ‎5/‎28/‎2023 OS Build 19045.6466 Canon D570 printer Will print with either MS Edge or any pdf reader I tried...busy, cannot continue this It needs looking at

Asked by r.spencer 2 months ago

Last reply by Martin Connor 3 days ago

Issue with printing online bill PDFs in Firefox

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the … (read more)

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the print preview doesn’t load, or the layout breaks, while it works normally on other browsers.

Is there any recommended Firefox setting, extension, or workaround to prevent this issue? Also, is there a specific print CSS or PDF format Firefox prefers to handle better?

If testing is required, this is an example page where users reported the problem: https://fescoebillcheck.pk/

Thanks in advance for any guidance.

Asked by Emma Taylor 3 months ago

Last reply by Emma Taylor 3 months ago

  • Solved
  • Archived

How to Adjust Page Settings

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected a… (read more)

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected and print report is executed, the report displays in the browser, which can then be printed to a printer. On one machine using Mozilla, everything works as it should, but on a second machine that we are starting to use, even though "print the title" is selected, the title does not appear on the final print output.

In other browsers I see a "page setup" option and that is where I can select "Title" and position where I want it to appear on printed output, and I suspect Firefox must have the same settings, but for the life of me, I can't seem to find it.

I've included the images of the various stages that we are trying to achieve with Firefox on the new machine.

Any assistance would be greatly appreciated.

Asked by rsnell1 1 year ago

Answered by rsnell1 1 year ago

  • Archived

Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (read more)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Asked by Lucifer 11 months ago

Last reply by an.beu 11 months ago

  • Archived

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Canon TS 9500 printer settings for Firefox

i use Firefox on an iMac running Sequoia 15.5 I can print everything except when I go to a Merrill Account and try to print . How can I prints without having to go to … (read more)

i use Firefox on an iMac running Sequoia 15.5 I can print everything except when I go to a Merrill Account and try to print . How can I prints without having to go to Safari?

Asked by Charlotte S. Hegwer 8 months ago

Last reply by Martin Connor 8 months ago