Showing questions tagged: Show all questions
  • Solved
  • Archived

How to reset the PIN that enable me to see a saved password. The guidelines suggested by Firefox are wrong

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Set… (read more)

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Settings > Accounts > Sign-in options", but neither in Firefox Options (that I have to assume is referring to with "Settings") nor Firefox Sync account settings there exists such a "Sign-in options". These are the steps I followed to locate "Settings" and "Accounts" and "Sign-in options"

1. I went to Firefox Options and searched for "Accounts" 1. I went to Firefox Sync Settings > Manage Accounts 1. Also I attempted to try with another account but I do not have / I do not remember the password if any, it is not the same of my main account password because it does not work.

But I could not get the given "Sign-in options". How can I reset the PIN or just delete it because I do not remember when I had to create it neither what it is?

I know the email and password of my account, Firefox could send me a PIN reset request to my email, the one I am registered to Ffx Sync.

Thanks in advance. Regards, Jorge

Asked by JorgeDaniel 10 months ago

Answered by philipp 10 months ago

  • Solved
  • Archived

Can't view passwords

Trying to figure out what my password was to a website. Its saved under my logins in firefox. I click on the icon to reveal the password, and it asks for my firefox passw… (read more)

Trying to figure out what my password was to a website. Its saved under my logins in firefox.

I click on the icon to reveal the password, and it asks for my firefox password. I enter it, and it rejects it.

I know the password is correct. I can log in and out of my mozilla account using that password. I reset it to something else anyway just in case. It still works to log in and out, but still won't work to view my other passwords.

The master password check box is unchecked. I tried to check it to set a new master password but that pops up the same dialogue, asking for my password. I enter it, it rejects it.

Asked by nickstergos 9 months ago

Answered by McCoy 9 months ago

  • Archived

Firefox 76 beta "verify your identity to reveal the saved password"

I have no master password. When I switch the same profile from Fx 75 to Fx 76 beta, not only am I required to "verify your identity to reveal the saved password", but th… (read more)

I have no master password. When I switch the same profile from Fx 75 to Fx 76 beta, not only am I required to "verify your identity to reveal the saved password", but the account username and password, the same I use for the sync login, is not accepted.

Asked by noel_envode 10 months ago

Last reply by Reef1 9 months ago

  • Solved
  • Archived

Saved logins asking for a password to see or copy saved passwords

I have just updated to 76.0.1. The saved logins is requesting a password in order for me to see or copy a password that I have saved. At first I thought it wanted my Fire… (read more)

I have just updated to 76.0.1. The saved logins is requesting a password in order for me to see or copy a password that I have saved. At first I thought it wanted my Firefox account password however it is asking for the PC password. Trouble is I don't use a password to log in to my PC, I use a 4 digit pin but it will not accept this. I set a password 5 years ago & have no idea what it is. Is there a way to stop Firefox asking for a password so I can properly access my saved login info?

Asked by Emma 9 months ago

Answered by McCoy 9 months ago

  • Solved
  • Archived

Locked out of password by new Lockwise 76. My desktop updated itself and with no warning I can't see my passwords unless I put in a password I don't have. Help!

This is not the account I am worried about but since I have no idea what password is attached to my firefox account I have no way to sign on as that user and had to creat… (read more)

This is not the account I am worried about but since I have no idea what password is attached to my firefox account I have no way to sign on as that user and had to create another account using another email account! I am disabled and have no way to remember passwords. It is essential that I be able to see them. This new update suddenly stops me from seeing them and I have no idea what the firefox account password is or if this is the same password as my computer? To make things worse, the keyboard on my main laptop is broken and I can barely enter my computer password, so if this is my account password I can't enter this. My laptop is a windows 10 machine which constantly updates itself and causes chaos. It has a password for the main machine that is on the machine NOT some cloud or microsoft. There is also a microsoft password somewhere but I have no idea what it is!

I need to transfer passwords to this tablet but have no way to add the device with the unknown password.

I can not believe that mozzilla would create a system like this with NO WARNING and does not seem to have any way to recover a password without a key that I don't think was set up either. There is no way to recover my password as far as I can tell or copy it. Whenever I try to click on manage my account I get a screen that says "500 error." Help!!!!!!

Asked by joanneS2 9 months ago

Answered by jscher2000 9 months ago

  • Archived

Cannot view saved passwords, Lockwise will not accept my FF account, MS account or PIN which are all correct, double checked and MS account PW reset.Why?

Options/privacy and security/saved logins/ click on the eye to view one of my passwords and the Windows Security- Mozilla Firefox Verify Your Identity box pops up. It wi… (read more)

Options/privacy and security/saved logins/ click on the eye to view one of my passwords and the Windows Security- Mozilla Firefox Verify Your Identity box pops up.

It will not accept my firefox username and pw or my Windows Username and pw or my windows pin that i have had setup for years. All i get is -the password or username is incorrect.

I cannot view any of my passwords anymore??? Is there any way to either disable this popup option every time i want or need to view a PW or find out what i need to type in here? Does it want my FF details, My Windows details..?

My FF details are correct as i am signed in here obviously and in my browser on desktop. My windows details are correct but i just did a PW reset to make sure, and i still cannot use either of these logins to view my FF passwords.

I have cleared cookies, reset my pc and still i cannot get past this Windows Security - Mozilla Firefox Verify your identity pop up to access any of my passwords- the password or username is incorrect.

Asked by Hetstaine 10 months ago

Last reply by Anakha 9 months ago

  • Solved
  • Archived

Every time I am trying to copy or view my paswords, Firefox prompts me to reveal computer Admin password.I am desperate, I have 200passwords, how can I see them

Somebody, PLEASE help! Every time I am trying to copy or view my paswords, Firefox prompts me to reveal computer Admin password.I am desperate, I have 200passwords, how … (read more)

Somebody, PLEASE help!

Every time I am trying to copy or view my paswords, Firefox prompts me to reveal computer Admin password.I am desperate, I have 200passwords, how can I see them....??? useless to say I do not know the admin password either, I am not even using one at all! Every password I have been storing in the last 8 years is there.

Somebody, please, help!

Asked by Lydia27 9 months ago

Answered by Andrew 9 months ago

  • Solved
  • Archived

Issue logging in to access passwords. Always says incorrect password, even after changing my password.

How do I fix this? I have tried closing the browser and restarting, changing my password, nothing works. Please help. This happened after updating Mozilla to the latest p… (read more)

How do I fix this? I have tried closing the browser and restarting, changing my password, nothing works. Please help. This happened after updating Mozilla to the latest patch.

Asked by wyatt.giesbrecht 9 months ago

Answered by philipp 9 months ago

  • Solved
  • Archived

Why does Windows Security DEMAND me to verify my identity by inputting my password/pin in every time I want to copy/paste a password!?

I've been having the same dumb problem for two days now. Is there any way I can attach a screenshot of what Windows Security and Mozilla Firefox are actually doing? Becau… (read more)

I've been having the same dumb problem for two days now. Is there any way I can attach a screenshot of what Windows Security and Mozilla Firefox are actually doing? Because it tells me to verify my identity by inputting my password/pin in every time I want to copy/paste a password in Firefox!! Or even change my security settings in the browser at all! I want to disable this option...RIGHT NOW!!!!!

Asked by spiralstorm248 9 months ago

Answered by McCoy 9 months ago

  • Solved
  • Archived

Being asked for a password to see my saved passwords even though I've never set one with firefox

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins. I've never (t… (read more)

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins.

I've never (to my knowledge) set up a firefox account before so have no idea what the password is.

Why am I getting this suddenly and how do I disable it so I can see me saved passwords?

Asked by james115 9 months ago

Answered by McCoy 9 months ago

  • Archived

Firwefox 76 Beta 7: Windows Hello only asking for password, not fingerprint or PIN

Hello, I am testing Windows Hello support in Firefox 76 Beta 6 and 7. Windows Hello is fully working in Windows 10 using my fingerprint reader to authenticate. When tryin… (read more)

Hello,

I am testing Windows Hello support in Firefox 76 Beta 6 and 7.

Windows Hello is fully working in Windows 10 using my fingerprint reader to authenticate. When trying to show a password in Firefox password manager (w/o Master Password) Windows Hello is being triggered but only with the option to enter the Windows account password and no option to authenticate with other already set up Hello methods like fingerprint or PIN.

Is there any setting which needs to be modified in about:config to support all Windows Hello methods available on this machine?

Thanks in advance.

Asked by Chockity 10 months ago

Last reply by Chockity 10 months ago

  • Solved
  • Archived

account password error

When I tried to sign in to Firefox to view passwords using the CORRECT username and password it failed. I was able to access the passwords by signing in using my PIN. My… (read more)

When I tried to sign in to Firefox to view passwords using the CORRECT username and password it failed. I was able to access the passwords by signing in using my PIN.

My question is: why did Firefox reject my correct username and password?

Asked by Jim 9 months ago

Answered by McCoy 9 months ago

  • Solved
  • Archived

Logins and Passwords is requesting my system password

Firefox Browser (76.0? &) 76.0.1 64-bit (new behaviour described below presented prior to browser restart to get to 76.0.1) asking for system password just to see sto… (read more)

Firefox Browser (76.0? &) 76.0.1 64-bit (new behaviour described below presented prior to browser restart to get to 76.0.1) asking for system password just to see stored passwords ... is this a legitimate change to Firefox's Security implementation(s)? Or is there some malware associated with Firefox and / or on my Win 7 Pro SP1 64-bit OS system waiting to pounce on my (Administrator-level) system password? FYI - I do not, and, never have, used a Master Password within Firefox.

Asked by K_McIntosh 9 months ago

Answered by McCoy 9 months ago

  • Solved
  • Archived

WINDOWS is asking for a PW IN FireFox

This just started happening in the last week or so. I do not need help with this. I am posting it in the hopes that it might be of value to others. I was using FF's Login… (read more)

This just started happening in the last week or so.

I do not need help with this. I am posting it in the hopes that it might be of value to others.

I was using FF's Login information to view a password for a website, but, when I clicked the "eyeball" to confirm the password, a dialog box popped up... which lead to the loss of over half an hour of my time trying to comply with the request.

For the next half hour or so, it refused to accept my FireFox password nor any of the recent FF passwords as I scoured through my multiple pw storage and recovery options.

I finally logged out of FF and when I logged back in, FF accepted the FF password that didn't work in the view pw dialog window. I went back to that dialog window and the FF pw still didn't work.

I finally noticed that the thumbnail in the dialog window didn't match my FF thumbnail and finally noticed that the dialog box title was "Windows Security"

Windows was asking for my windows login password to allow me to view my firefox credentials within firefox.

Not sure when or how this happened, but I am pretty sure I viewed a ff pw within the last week or so without this requirement.

Hope this info might save time for others who encounter the same request, Beverly Howard

Asked by BevHoward 9 months ago

Answered by BevHoward 9 months ago

  • Solved
  • Archived

I need to change my pin and can't find where to do that

I need to change my password on a saved log in, which requires my pin, which I don't have. When I click on Forgot My Pin it tells me to go to Settings, Accounts, Sign in … (read more)

I need to change my password on a saved log in, which requires my pin, which I don't have. When I click on Forgot My Pin it tells me to go to Settings, Accounts, Sign in Options, which I can't find. How do I get there?

Asked by ConnieNorheim 10 months ago

Answered by jscher2000 9 months ago

  • Archived

why the fuck do i heed to log in to see my passwords now and fyi i was never asked to set up a username or password so wtf mozilla

what the fuck is this windows security mozilla firefox verify your identity to reveal the saved password bullshit that i never set up so i dont have ether user name… (read more)

what the fuck is this windows security mozilla firefox verify your identity to reveal the saved password bullshit that i never set up so i dont have ether user name or password for nor did i agree to

Asked by dmengel999 9 months ago

Last reply by McCoy 9 months ago

  • Solved
  • Archived

I am logged in to Firefox. When I try to see a password in Lockwise it asks me to log in again. (This has not happened before) Then it rejects the login

Situation: I am logged in to Firefox. When I try to see a password in Lockwise it asks me to log in again. (This has not happened before) Then it rejects the login. I ver… (read more)

Situation: I am logged in to Firefox. When I try to see a password in Lockwise it asks me to log in again. (This has not happened before) Then it rejects the login. I verify user name because it appears at the upper right corner of the screen. I verify the password because it is written down in a file and has worked in the past. I have up to date Windows 10 pro on a Dell PC and up to date Firefox. I have scanned for viruses with Norton.

Possible solutions: Maybe the password file is corrupted? I feel that I must reset the password but then would I lose all save passwords, bookmarks, etc.? Can I back up this data and restore it after I change the password? How would I use the recovery key?

Asked by Doug 9 months ago

Answered by McCoy 9 months ago